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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.3 out of 5 stars with 187 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Surface Pro X's compact size, impressive battery life, and lightweight design, making it easy to use and transport. Many appreciate its LTE capabilities and generally positive performance. However, some users point to limited USB port options and app compatibility issues as drawbacks. The price point was also cited as a potential concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 187 reviews
  • Rated 5 out of 5 stars

    Don't buy in to the bad reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about being an ARM based tablet instead of Intel, I was worried about all the software compatibility issues several reviews brought up, particularly because I was coming off an original surface RT. To date, I haven't had a single issue. Office, works. Adobe, works. Media streaming apps like Hulu, Netflix, etc. works. Even remote desktop software has worked without issue. The LTE connectivity is especially useful for working away from a home or work environment or for accessing personal files that a work network would prevent. The display is gorgeous, everything has a premium feel and I couldn't be happier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're thrilled to hear you've been impressed with the LTE capabilities and overall design of your Surface Pro X.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Computer for Professionals!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 3 Surface pro X for my team members and productivity level has increased. Easy to install programs for our industry and portability around the jobsite.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect size. Love that I was able to add a line to it for use outside of any WiFi

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Diana – It’s great to hear that Surface Pro X is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    2 great to pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one about 1 or 2 years ago for my 17 year old. He loves it so much, we bought this one for my 12 year old. This is definitely a great item to have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Pro X! It’s great to hear that it’s working well for your children. We hope they continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Recommend for on-the-go workers!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever had! Mines been with me for two years now, has not slowed down at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer/ tablet in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t stoped using it from the day I bought it. Compact easy to travel with and store. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for someone who use it everyday work base.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really handy to use it with some situations like me who carry works from the desk to fields.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product from Microsoft. Light weight and easy to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he absolutely loves it! It allows him to work peaceful from work and it looks BEAUTIFUL! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great combination of both a tablet and laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of both a tablet and laptop! Battery life is good as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Surface Pro X

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent, sophisticated Surface- slim an sleek, a great upgrade for my old one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has helped me and on the go! I definitely recommend this device to the average user; or the daily worker.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you so much for recommending Surface Pro X! We're glad that it has offered a great way to stay productive on the go. We hope you continue to get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Excellent Work Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked exactly as described. The machine was very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with my last Surface Pro that I wanted another to replace it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MINI computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up in purchasing this great asset to your business. It is versatile and easy to manage it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup. I've been hesitant to purchase due to the price but it's worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most of what I want. The only downside is the chip, which wont run regular MS programs. That's why I have a surface. This hurts, as it's an annoyance (coudnt run my previous OWNED versions of Office, had to buy 365---of course you can only get this on a subscription basis. Frustrating. machine is good for what it does tho.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this surface!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on this surface pro! Great screen size too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's amazing...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these. They're greatest feature is they run on mobile lte. Love that!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Better then I thought it was going to be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed on the whole system. Fast and dependable

    I would recommend this to a friend
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