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Customer Ratings & Reviews

Your price for this item is $1,569.98

Customer reviews

Rating 4.3 out of 5 stars with 187 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Surface Pro X's compact size, impressive battery life, and lightweight design, making it easy to use and transport. Many appreciate its LTE capabilities and generally positive performance. However, some users point to limited USB port options and app compatibility issues as drawbacks. The price point was also cited as a potential concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 187 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations and then some. Easy to navigate and use. Good for on the go work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that you're enjoying the easy navigation and portability of your new Surface Pro X. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my surface! It has been a blessing to have an easy travel item!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device but has some drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure what changed besides the ARM processor from the Surface 6 pro to the Surface X, but it definitely isn't as fast in switching between apps. I cant run as many apps and the cell coverage requires some third party company or sprint which doesn't work anywhere, so it's kind of useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Size to work and transport. It's a expensive gadget but the quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Great product and great performance ok ok, ultra thin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet looks nice and works great. It runs smooth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface pro x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect on the go item for work or school light weight and easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello - Thanks for sharing; it’s great to hear that it is a good fit for your needs. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. It has become my workhorse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear that Surface Pro X is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great device for on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am frequently away from my office computer and need fully access to my web based programs. Some of them aren't mobile friendly so using my phone isn't a good alternative. I added the pro-x to my cell plan and now can complete my work from anywhere without worrying about the security of a wifi connection.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Arm Architecture Is a Problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're gonna tell you the ARM architecture is not a problem, but its a problem. Neither Adobe Acrobat DD nor Carbonite will run on this computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for price and performance would definitely buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface Pro x- MEH

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Less than a year and got the blue screen no bootable operating system found, very disappointing can't recover, so now working with Microsoft to replace. Liked it while it worked

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quick, dependable, light weight and ready to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted that you love the speed and lightweight design of your new Surface Pro X. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best pc ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cant go wrong with this Surface PRO, Great screen resolution.!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little clunky from time to time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife's Christmas hoping to replace her old iPad and serve as a laptop. It took 3 tries to update to Windows 11. Had to buy a USB adapter for her to use all her applications. Stopped turning on on day 3, but a known issue for which there was a fix button-push online. I have an IT background and worked through it. Had I not been around to work thru the upgrade, come up with the adapter idea, or research the power on issue, she probably would have returned it. Recommend it if you are accustomed to dealing with those occasional Windows issues that sometimes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro X delivers it’s needed task, and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useable anywhere and fast for business activities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It's great to hear that it’s a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    Great device but beware of the open-boxed deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this device however, a charging cord did not come with it. I purchased an opened box deal which specified it came with a charger but when it arrived there was no charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working from home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface Pro and I am very pleased. Setting up to use with my wireless printer was easy and the quality is excellent. I am very happy with this purchase. The price was great especially with the bundle that included keyboard and slim pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    included product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good device works well, however besides the title including "device only" they shouldn't add any photos of the device with keyboard and pen

    I would recommend this to a friend