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Rating 4.4 out of 5 stars with 135 reviews

83%would recommend to a friend.

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  • Rating 5 out of 5 stars with 1 review

    Great slim elegant 2-in-1 device from Microsoft

    Posted .
    Pros mentioned:
    Design, Display, Pen
    Cons mentioned:
    Apps, For gaming, Keyboard

    Microsoft Pro X design is great elegant looking slim 2-in-1 laptop/tablet with SQ1 processor pro- engineered for Microsoft by QUALCOMM. It has curved edges/slim bezels on sides compared to the previous model of surface and its thin and weigh slightly less than the previous generation. What is in the box: Tablet (Pro X), documentation and sim eject tool, extension cord and the power adapter(65watts). Measurement & Weight: It measures 11.3 X 8.2 X 0.28 inches and weighs 774 grams (heavier than 12.9 iPad pro which is 631 grams) but lesser than 1 gram compared to Surface 7. Color: It just comes in only one color, matte black anodized aluminum. One drawback with that black aluminum even though looks great is it’s a major fingerprint magnet and has to be cleaned often. I would suggest installing skins(dbrand) to protect your investment from scratches and fingerprints. Display: The display on this one is 13-inch PixelSense touchscreen with 2880 x 1920 resolution and 3:2 aspect ratio compared to previous generation. The display uses ambient sensing to keep colors consistent across the display when watching videos on Netflix or YouTube or Amazon Prime. Operating System: Comes with windows 10 Home installed and has face recognition like password-free windows Hello Sign in. Great try by Microsoft but it’s not as smooth as IOS face recognition but it’s acceptable. Performance: When it comes to performance, this unit should not be compared with regular gaming laptop. This tablet uses Microsoft SQ1 CPU and Adreno 685 GPU graphics card with ARM chip 32 bit. It also has the WIFI 5 and not the latest WIFI 6. Due to the ARM processor it’s not very robust for adobe photoshop editing or heavy gaming and it’s great for regular day activities like emails, browsing, sketching, streaming Netflix, YouTube and for office documents. You can also download the latest Microsoft Edge Canary build for ARM which optimizes most apps and help run smooth most of apps. LTE Connect: Surface X is the first tablet from Microsoft to implement LTE advanced Pro connectivity that uses Qualcomm snapdragon X24 LTE modem. There is a SIM card slot at the back behind the kick stand where you can insert any carrier's sim to browse on the GO. Compared to iPad Pro this one is great and perfect for productivity on go if you are a business user who needs to use Microsoft office products like Word, Excel, PowerPoint for business needs. Charger/ports: On the left side of the unit it has 2 USB-C ports (not thunderbolt port but they do support data charge and display out) and a volume rocker. On the right side it has special Microsoft magnetic surface connect proprietary charger and power button. You can also charge your device using one of the USB C ports. I do have a Dell XPS that charges on USB C and works great for charging this device. The charger in the box is high power 65w charger that can charge the tablet from zero to 100% in 1.5 hours. Also, it does not have a 3.5mm audio port for headphones nor USB A ports like previous generation. Battery Life: Microsoft advertises the battery life as 13 hours but with good brightness (300 nits), mine lasted for 8 hours 20 minutes. Again, this depends on the usage and applications. Kick Stand: Built in kick stand that can be adjusted from 0 to 165 degrees for watching movies and for working is very handy and useful. If you lift the kickstand you will find a hole when opened with sim ejection tool, it has the user replaceable SSD and the LTE slot for nano Sim card. Signature Keyboard & Slim Pen: I also purchased the signature keyboard and slim pen as a package for my productivity. If you don’t need the slim pen then you can just purchase the keyboard for $139. Keyboard is alcantara finish black color that snaps magnetically and has a slot for storing the pen and charging. Slim pen is rechargeable and will automatically position itself if inserted in the wrong direction (upside down) for storing and charging. When the pen is charging it has a small LED that lights up. Slim pen is very handy and when lifted from the charger displays two options on the screen whiteboard and Fullscreen snip. Pen when clicked at the rear button opens the whiteboard and you have options to select different tips and colors for drawings. It also has a cool ruler where you can select and draw straight lines. You can also select eraser from the tool or you can use the end of the pen to erase like regular eraser on the screen. Very cool and clever design. There are different options to change the settings of the rear button of the pen. You can select what happens when the pen button is pressed once, pressed twice, fonts for handwriting and so on. Also, when you slide the keyboard in an angle it hides the pen and to me it’s a great design and will function like a laptop. It comes with backlight for keys on keyboards which is very handy when working in dark areas and nights. Not sure if older keyboard of previous generation is compatible but it may not. Camera: Has front facing 5 megapixel1080p 30FPS camera for selfies or skype /video calls and 10-megapixel rear facing camera with 1080p HD and 4k video. Speaker & Mic: Great sounding speakers with dual 2- watt front facing Dolby Audio with dual far-field studio mics. Bottomline: This will be a daily driver for business professionals who need always on connected LTE, large 13-inch bright display, slim down bezel, premium aluminum design, great sounding speakers, magnetic keyboard /pen & upgradable SSD. But it runs on Microsoft new ARM processor that lacks performance on 64bit apps, and works great on 32-bit apps that is optimized for windows as mentioned above. So, if you get this device for heavy video editing or gaming then you will be disappointment because it’s not meant for that audience. Also, pricing on this one is little higher when you add the keyboard and pen as bundle. It costs $1569 + tax for 8GB memory & 256GB SSD model. Overall, it’s a great 2 – in – 1 device that will eventually be a competitor for iPad pro in next few generations.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Always in reach - you can take it anywhere

    Posted .
    Pros mentioned:
    Design, Pen, Speed
    Cons mentioned:
    Apps, For gaming, Keyboard

    I've been using the Microsoft Surface Pro X for about a week and half now, and love almost everything about it. Overall, I give it a 4.5/5. Brief Summary: Great product. Overall, great design. Good battery life. Minor app compatibility issues but not a deal breaker. Absolutely buy the Surface Pro X Signature Keyboard if you’re purchasing the Surface Pro X. They were quite literally made for each other and it shows in a very good way. I love Windows Hello sign-in. The facial recognition is fast and seamless. IN DEPTH REVIEW Overall Design: - Stand: 5/5 They absolutely knocked it out of the park with this stand. It is extremely sturdy and opens so the Surface can rest nearly flat, but slightly elevated which I find particularly useful when drawing with the Surface Pen. It stays exactly where you put it at any angle. It took me a few days to get used to opening it without turning the whole Surface around as its sturdiness means it isn’t an “easy” open. I’m much happier with this design over a design that would open easier and lock to different angles. The flexibility of opening the stand to any desired angle is awesome. - Ports: 4.5/5 I love the switch to USB-C on all electronics. It’s the way of the near future. I would love to see a USB-C port on both sides of the Surface instead of having 2 on one side, and their proprietary charging/data port on the other. The proprietary charging port used with the included power adapter is the only thing “ugly” about the Surface. When it’s not connected to the charger, there’s a large hole in the side of the Surface that looks like it’s meant for an oversized SD card. I liked the magnetic connect/disconnect of the charging cable, but it felt awkard trying to position the cable, particularly when I was using it as a tablet and holding it while sitting on a couch. I would prefer the charging port either have a metal cover that slides into place when not in use, or just get rid of it and have USB-C be the only method of charging. - Battery: The battery life is great for what I used it for. Product description claims 13 hours, and I can definitely see hitting that without issue if not running any power-intensive applications. Given this is a secondary computer for me, I found myself carrying it around and using it for short periods at a time without charging in between. The one time I let the battery get low, it charged to ~60% in <30 minutes via a USB-C charger I had from another computer. I love that I can charge this via USB-C, in addition to the charging port/cable it came with. I have USB-C charging cables lying around in multiple parts of my house since it’s becoming more standard, and being able to easily plug the Surface in anywhere was very convenient. - Cellular/ LTE: 5/5 The surface has a built-in LTE capability but I opted for a more traditional SIM card through Verizon. Side by side with my phone, I found the Surface actually saw better LTE speeds than my phone was getting, despite being from the same carrier and plan. - Expandable storage: 0/5 There isn’t expandable storage as there is on the Surface Pro 7 App Compatibility: 4/5 Since the Surface Pro X doesn’t use an Intel processor, I’ve had mixed results with apps that I’ve tried to download and play. I was able to run League of Legends, Everquest 2, and Stardew Valley without issue after downloading a compatibility driver, but a couple smaller apps from Steam popped up with an incompatibility error. I couldn’t find any way to tell from an app/game system requirements page whether or not it should be compatible. Given my experience, it’s likely most “mainstream” games and apps designed for a wide variety of systems will likely run, but it seems the only way to know for sure is to install them and see if they run. I’m hoping this changes as the Microsoft SQ1 processor and ARM based processors become more popular. ACCESSORIES I used this Surface Pro X with the Keyboard case, pen, and Surface mouse. - Keyboard Case: 5/5 Don’t buy the Surface Pro X without this case or you’ll be missing out on half of this product. You can tell the computer and keyboard case were engineering together. The case snaps so effortlessly into place via magnets and just works. The case draws power from the Surface so it’s always ready when you are. The surface (no pun intended) of the keyboard case has a texture that just feels good, and holding the Surface Pro X in this case feels as comfortable as carrying around a paper notebook. Even when I wasn’t planning to use the Surface, I found myself carrying it around “just in case” I had something I needed to use it for. The case has an insert for the Surface Pen, which automatically orientates the pen correctly when placed on the insert and wirelessly charges it. It also smartly tucks away the pen area while the keyboard is in use. I have 2 small gripes with the keyboard case: 1. Using the Surface as a tablet with the keyboard case flipped around the back felt awkward the keys pressing against where it was resting. I’ve seen other designs where a keyboard case had a flip over cover that might be an improvement over this, but it’s a small thing compared to how much I love this case. 2. Due to the pen insert hiding away while they keyboard is in use, the keyboard near the screen is raised slightly and at certain viewing angles obstructs a tiny portion of the taskbar. It’s not enough to prevent you from seeing things in the taskbar and clicking on them, but at certain angles is just enough to be annoying. This is most noticeable when using the Surface in your lap rather than at a table where you likely will have a different viewing angle. - Surface Pen: 4.9/5 If you’re going to get the case, you may as well get the pen. If you are interested in drawing or jotting down freehand notes, get the pen. The pen itself is very well designed. The flat shape of it, the weight of it, and the length of it all feel like the perfect combination. I don’t know if they could improve on the physical design of it. The back of the pen has a button you can press or double press, and the Surface lets you create shortcuts for what those presses do. By default, it launches the drawing app with either press. A neat surprise was figuring out while drawing you could flip the pen over and it will naturally act as an eraser. Extremely clever design and not something I would have ever thought to include. The responsiveness of the pen takes a little getting used to. The Surface starts tracking the pen with a visual circle cursor like indicator when you get close to the screen, though it doesn’t respond until you physically touch the screen. At first it made me feel like there was a bit of a lag, but I think it’s a perception issue that you get used to after some continued use. - Surface Arc Mouse: 4/5 The Surface Arc mouse is a “neat” product. It folds flat for storage, and automatically turns off while flat as well. It boasts tracking on nearly any surface, but I had mixed results using it on the arm of a couch. Tracking on a “normal” surface has been fine. For the price though, it should be rechargeable via USB-C or Qi wireless charging. Everything about the Keyboard and Pen feel effortless, like they were engineered together with the Surface Pro with great attention to detail. Opening the Surface Arc mouse to insert batteries felt archaic by comparison. Hopefully the next generation will incorporate a rechargeable battery.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    The Beautiful Tablet That Wanted To Be More

    Posted .
    Pros mentioned:
    Design, Display, Pen
    Cons mentioned:
    Apps, For gaming, Keyboard

    The Surface Pro X is a beautiful tablet. Honestly, it's probably the best looking tablet I've ever had the pleasure to play with and I've handled a lot of tablets. It's thin, has a wonderful black finish and a beautiful bright and clear screen. This alone makes it a worthy tablet, but the fact that it runs a full blown version of Windows 10 makes it even better, right? Here's where it gets interesting. The Surface Pro X runs an ARM processor underneath it's sleek looks. Now don't get me wrong, the new SQ1 processor that MIcrosoft developed with Qualcomm is a beastly mobile processor, but it's not natively compatible with X86 software and this becomes an issue at times when using this otherwise capable tablet. Windows 10 can still be pretty awkward to use with just your finger, even in Tablet Mode. You can definitely tell the difference between an OS specifically designed for a tablet, like iOS on the iPad vs an OS that's trying to cater to both keyboard/mouse users and touch users. If you're using this tablet for email, web browsing and some light office work you won't have an issue as all those apps are going to run, even if they need to be emulated in order to do so. But some apps, most notably Photoshop or full versions of certain applications like Dropbox just aren't going to play nice being with this laptop, either refusing to install or not running reliably. Even applications that do run, but aren't compiled specifically for the ARM architecture are going to negatively impact the battery life of your SPX (Surface Pro X) and that's never a good thing. This wouldn't be a big deal if the Microsoft Store did a better job at telling you which apps were compatible with the SPX, but it doesn't. It also doesn't have a huge library of applications like you'd find on the Apple Apps Store either. These things combined bring down the usability of this tablet by quite a bit, but all's not lost as when you combine the SPX with it's companion Keyboard/Pen combo it transforms into a pretty capable workhorse. You'll be able to fire off emails, surf the web and then relax and watch a movie just fine with the SPX, just don't expect to run many games on it as it's just not designed for that. The graphics capability stops at games like Angry Birds 2 from the Microsoft Store. Don't expect to play any new FPS games with this guy, you'll just end up frustrating yourself. So long story short. The Surface Pro X is a beautiful tablet. It's about the same size/weight as an iPad Pro of similar size, but runs Windows 10 that works with almost all native Windows applications, but not all of them. It can't play games and it's a little awkward to use without a keyboard, pen or trackpad. This means you'll be spending some more money on the Surface X Keyboard/Pen combo. The Surface Pro X is a quiet and sleek tablet that really wants to be a laptop, because that's the way it works best. You'll be using it as a laptop more often than not so why not just get a laptop instead? That's the question you might want to consider before investing in the Surface Pro X.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    My New Travel & Day to Day Windows Box

    Posted .
    Pros mentioned:
    Design, Pen, Portable

    I have been using this about a week now and so far, it has exceeded my expectations. I was a bit skeptical at first based on a few of the reviews. To be clear, I am not a gamer, so I was fine in giving the SG1 a chance. I have not been disappointed. I was looking for a smaller profile Windows-based machine. I love my 15in HP Spectre360 but it’s a couple years old now and I was looking for a 13in form factor. I also own a 2018 ipad but still wanted the windows 10 OS but the smaller in a 2in1 was appealing. I also got the Signature keyboard and Pen. If you really want to appreciate the how great this device is, you really need that keyboard. I primarily use Windows machines for surfing, streaming and productivity. Heavy on the MS Office suite so that is key. I have attached keyboards to tablets for years, from Samsung’s to iPad. I must say that this Surface Pro with the premium keyboard and the tilt is amazing. When I set it on any table or surface and begin to work with the keyboard and touch pad, it is as smooth as any of the nicer laptops I have ever had. It is instant on, SSD is snappy for retrieving all my docs and pics. I moved over 100GB of files and pics to this baby. I am easily able to have Word, Excel and Powerpoint as well as Edge & Firefox open at the same time and still only consuming 80% of the 7.5GB available memory. I have achieved around 8-9.5 hours of battery life with normal usage. I am not a fan of the charger, but the nice thing is the 2 included USB-C’s work fine with my universal USB-C charger that I use for my mac and HP laptop as well as my Samsung phone so it’s super convenient to travel with. Display resolution is fantastic at 2880 x 1920, onboard Dolby sound was much better than I expected. It does not have a headphone jack but no worries, I was able to connect up 2 different Bluetooth headsets with ease. Cameras are great, front facing webcam is a 1080p 5mp camera but the rear facing camera is a 1080p/ 4K 10mp camera. Overall, I am moving to replace my current windows laptop with this one. It’s light, it’s easy, it has great storage and fast response with the 256 SSD and 8GB Ram. Very easy to travel with and I am probably going to add the LTE chip from my current Verizon carrier to make it always on accessible. The keyboard design with the pen tucked in so you just pull out the keyboard…..wow! Amazing that it just snaps back in when you don’t need it. The keyboard and trackpad are comfortable and very usable. The keyboard is lightly slanted and using it is easy on the wrist. It does not feel like some add on tablet keyboards feel, this one is much more natural to me. The design specs here are far and above the general competition! I would recommend this but must say that that you have to have the Premium Keyboard/Pen combo to close the deal. It’s outstanding without it, but amazing with it !

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Sleek & Stylish Tablet PC

    Posted .
    Pros mentioned:
    Design, Display, Pen

    This is a beautiful tablet/PC. It is super thin, and has a bigger screen with way thinner bezels than past Surfaces. It is not built for heavy gaming at all. It does however play the little arcade type game apps from the Microsoft store just fine. I would say this specific Surface is aimed more towards students, businesspeople, or even graphic designers. It’s great for web browsing, using Microsoft Word, Excel, Powerpoint, Photoshop, Whiteboard with the stylus, checking email, streaming, ect.. The screen has good touch responsiveness, even with the cheap tempered glass protector I applied to it, and the resolution is outstanding. I do feel like the speakers can sound a bit muffled once above 50% volume so that was a downside. However, I plugged in my USB C AKG earbuds which are fully compatible so that made the issue obsolete for me. This is the first device I have used Microsoft Hello with. It works so incredibly fast to just scan my face and log me in within a second. Watching videos on Youtube, Streaming on Netflix, and Hulu work great with no issues with buffering. All together it feels super high quality and it is just so sleek and stylish looking. It runs great for basic computer uses, just not for gaming. I highly recommend purchasing the keyboard/stylus to go along with your surface so you get that true laptop type feel.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Thoughts from an old man...

    Posted .
    Pros mentioned:
    Design, Display, Pen

    The Microsoft Surface Pro X is…well, okay. It’s got some good points; it’s got some not-so-good points. Is it the game-changing, life-altering Surface tablet that we’ve all been waiting for? Meh, probably not. But please understand — it’s not terrible, seriously. If you are truly in need of a portable device like this, and you’re a fan of the MS platform, then this may be just fine for you. Would I run out and replace a Pro 7 that’s running fine? Probably not — unless the following “pros” are reason enough for you to fork out the extra bucks. Pros — I love the sleek styling without sacrificing that feeling of quality. There’s a solid heft to it without being bulky. You can get this engineered aluminum beauty in any color…as long as it’s black (thank you Henry Ford), which I think looks great. The display is beautiful and vibrant and almost bezel-less. Smaller profile than earlier Surfaces, but with a bigger screen? Go figure. USB-C ports. Two of them. The Dolby Studios sound production is rather stellar considering the overall thinness of the Pro X. It’s obviously not going to match a good standalone system, but it holds it’s own, and it is customizable to your taste in sound. The cameras are darn good for a tablet — 5MP user-facing and 10 MP rear-facing cameras provide a decent foundation for minor editing. Once again, you can do better with an actual camera (or even many phones). Taken pics can go directly to the whiteboard where creativity is spawned. Become that artist you’ve been hiding all your life! The Pro X is LTE ready. It’s up to you to access this feature through your cell provider, but it’s there whether or not you want it. Who knows what the future holds! Battery life seems pretty close to the 12-hour MS claim. Definitely better than most laptops. Cons — Battery life (didn’t I just mention that as a pro?) seemed to dwindle quite a bit when my wife decided that she wanted to navigate with Chrome. Maybe this is more of a compatibility issue?…but I did want to mention it. Ok, I’m an old man. I miss not having the headphone jack. I say that, and yet I just finished listening to Tool’s Fear Inoculum over the seamless bluetooth connection with my trusty 65t’s, so what am I complaining about?! Anyway, now you know that there’s no headphone jack… Don’t think that the Pro X will also fill your gaming needs. It won’t. It’s a mobile device as far as that goes. That being said, it does just fine with mobile games. The Windows 10 platform. Yep, I just don’t care for it, but that’s just me. I grew up in the world of Google and Mac. This is not a big deal — I just simply prefer the others. I’m constantly thinking, “Oh yeah, they want me to do this to do that…” Like I said, no biggie. Just a matter of preference. Note: I’m not getting rid of it. I’ll just continue on with Chrome and accept the lower battery life, which is still pretty good. So, is it worth the price? It's not cheap, so the jury’s still out. A lot of other variables enter in the answering of that question. It is a cool looking machine and we’re going to enjoy it and the keyboard/pen we got with it when we travel and as a second unit when the desktop is occupied. Honestly, I still have a lot to learn about the world of the Surface and what I can supposedly do on it that I can’t do on other tablets or laptops.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Terrible product used it 2 times and it crashed!!!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Terrible product used it 2 times and it crashed!!! i had it for less than 2 months. I tried to recover but it would not work. Customer was no help at all. The woman had an attitude when she found out that I did not buy service warranty. I WILL NEVER BUY ANY THING ESLE FROM BEST BUY. I spent 1500.00 on this Surface Pro X

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    VERY IMPRESSED!

    Posted .
    Pros mentioned:
    Design, Display, Speed

    Once I received this Surface Pro X and opened the box, IMMEDIATELY I was impressed. The look is sleek and classy. And this thing is LIGHT, extremely light. Pros: I love the 13” touch screen. The texture of the screen is unlike any that I have ever used. I am an Apple fanatic, and my oldest son is in Medical School and several of his classmates have the prior version of the Surface Pro, and he told me this was a great product. He was right. And when Microsoft says its “edge-To-edge they are not exaggerating. The screen is not too small or not too big, it just seems RIGHT. The colors on this Pro X are second to none. Crisp. Bright. Amazing. There (to this point) is no “lag” when you touch the screen, it seems as if its “waiting” on you. Very responsive. Out of the box the set-up was simple and quick. It recognized our home WI-FI and log in was a breeze. And this thing is fast. I love the speed of the processor and how much you can do with this laptop. I received this over a week ago, so I’m still “finding my way around”. But the apps, the response, the programs, I AM VERY IMPRESSED. As I previously said, the weight is unreal, this thing is so light that you can forget you have it in your hand or sitting on your lap. I like the way you can transition from tablet to computer seamlessly. The matte black finish is pleasing to the eyes. The camera is very clear, and the pictures it takes are very good. I love the face recognition on this computer. I love everything about this computer. It has/is taking me some time to adjust back to a Windows product after using the Apple platform for so long, but I’m adjusting a little more day by day. If you want/need a good, dependable (to this point) laptop/tablet don’t hesitate to buy this. You too will be IMPRESSED! Cons: So far, I haven’t found any!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Big Things in Small Packages

    Posted .
    Pros mentioned:
    Speed

    Big things can come in small packages, and this holds true for the Microsoft Surface Pro X. The Surface pro packs a punch in its small and extremely versatile shell. Now this was my first experience with the Surface series but i can honestly say that i am in love. I was easily able to install all my apps and printers with no issues at and everything has been running smooth so far. Its small and light enough to take with you anywhere you go and not have to lug around a heavy laptop because i have done that, and fast enough to power up and ready to go in seconds, and battery which pretty much lasted me the whole day. Now there was one things i was not a big fan of and that was the LTE. i was under the imoression that there might be a spot somehwere where you can just insert a sim car and bam your connected to LTE, but that not the case. LTE is provided by two companies and its more of a pay as you go kind of thing. I have not and do not plan on using those services any but just my two cents on that. My personal experience with the Surface Pro X has been nothing but amazing, and i would definitely recommend this to anyone.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    High quality product in every area

    Posted .
    Pros mentioned:
    Speed

    Light weight Clear UHD resolution/internal and external I bought several cables, a docking station, hub, blue tooth mouse, and other various parts so all the functionality could be tested. Good news is that everything works as advertised, USB-C Gen 2 ports will drive anything you plug into them (including UHD video). Tested on 4 high end UHD TVs and it displayed UHD with no problem. Transfer speeds were as expected as your devices will determine how fast files transfer and not the system capability. 5GBS is a perfect system with perfect attached devices designed to transfer at that rate. Very unlikely a user could ever achieve rated specs for any product on the market. 40-60MBS would be the average for most external file transfers using a quality SD card. Internal transfers were the same as my other two new computers. The USB-C on the Surface was fully functional which is not true on my new laptop and desktop. Bought a USB-C HUB and was able to run all devices including a HDMI. Purchased a OEM Surface docking station and all the ports work as advertised and the hardware was recognized by windows. Prefer this to the HUB as the cables can be moved to another location. The SSD can be easily replaced in the compartment where the SIM card slot is located. Acquiring parts to do this will be a problem until they are widely available (M.2 2230 SSD). You will need an external SSD mount/docking device designed for the Surface internal SSDs format and a cloning program to clone your current drive while still in the machine. Issues: Docking station FW will not manually update due to incapability with the Hardware for the XPRO. Since it works I am not sure exactly what I am missing without the 2019 FW. No SD card mount or additional drive space.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect for Productivity

    Posted .
    Pros mentioned:
    Portable

    This is the first Microsoft Surface product that I've owned and I'm in love. As a professional student, this device helps me be efficient and productive every day. What initially drew me to this device was the new SQ1 processor developed by Microsoft and Qualcomm. The goal they set out for was a laptop experience with smartphone benefits. I think they succeeded. I can browse the web, watch videos, jam to music, respond to emails, jot down notes, and type up Word documents with laptop-like performance. The Instant On functionality gets me back to work quickly and the efficiency of the processor keeps me working for as long as I need without being strapped to a power outlet. I've only had to charge this device two times in the last week with light to moderate use. What else do I love about this device? Pretty much everything. At 1.7 pounds, this thing is ultra portable and goes with me everywhere. The hardware is gorgeous with a 13" display and the thinnest bezel I've seen on a surface device. The kickstand is highly adjustable between upright for a laptop-like experience or nearly flat if you're more interested in playing with the device as a tablet for things like drawing. The twin Dolby speakers provide quite a bit of power for clear stereo sound when you want to jam to your favorite tunes. There are two USB-C ports on this device for plugging in hubs for flash drives, SD cards, etc. You can also remove the rear cover on this device with the included SIM tool and swap out the hard drive or put a SIM in the device for LTE connectivity. That's a really nice feature for business professionals. One thing I want to mention is that I got this device with the Signature Keyboard and Slim Pen and would highly recommend picking those up. If you want to use the Surface Pro X as anything but a tablet - and I think you should - the keyboard and pen are necessities. As with most electronic devices, individual needs and personal preferences ultimately dictate what device you should get for yourself. The Surface Pro X is built for portability and productivity and that's exactly what I use it for. This is why I love it so much. If you're going to use it for those things specifically, I think you'll be pleased with your purchase. If you're going to want a device that can be used for creative content creation or gaming, I would maybe look elsewhere.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Tablet computing

    Posted .
    Pros mentioned:
    Display

    Spoiler alert, I have a 21" desktop touchscreen Windows computer that is sort of just like this, but it's huge, and I hardly ever use it, because I have to sit in "my office", which I just don't do much anymore. For daily usage I use a laptop/tablet at my kitchen table, it's just so much easier for me. This Surface Pro X is different than an iPad because it's a computer in a tablet form. (I am reviewing the optional keyboard separately). I set this Surface up to recognize me with the camera so I don't have to log in a lot. The longest time you can set it to use without logging in is 15 minutes, so I decided that at least for home use, I'll keep it that way. It seems there are endless ways to customize the Surface Pro X, so if something isn't to your liking, just poke around in Settings, and you will most likely find a way to change it. The Surface Pro X has two USB-C ports, but the charger doesn't work via USB-C, it has its own port. The actual diagonal dimension of the screen is 13", as stated in the specifications, which is pretty decent for a tablet-style device. Total tablet/screen thickness is 1/4". My favorite detail is the kickstand on the back so you don't have to hold it up (see picture). The kickstand is metal, and completely adjustable to where you want to set it, or not use it at all. To pull it out might be a trick if you don't have a bit of fingernail. Some might get a bit irked over the fingerprint factor on the back side, but I got over that quickly. I just wipe down the whole thing with a soft cloth every once in a while. The touchscreen itself is very responsive, just touch the screen and it reacts. I easily paired up my Apple Airpods, and they work great. There's no auxiliary jack, so no wired audio for this device. The stereo speakers without Airpods are really good, I have no complaints about them. This Surface looks just like my large desktop, it even magically used the same picture for the screensaver from my desktop just by logging in and using my Windows ID, everything is all set up. That is good news for me, because setting up a new device isn't always my favorite thing. I haven't had it very long, but I would recommend this 256GB SSD device over the 128GB one because I always prefer to get more storage than the minimum, no matter what device. I have never regretted having more storage, but have regretted not getting even more.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not bad

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I don't use a lot of special apps or programs, so the switch to ARM chips doesn't affect what I need to do. However I do notice significant lag when watching videos sometimes, and programs could be very slow to open at times. Occasionally it would get so bad I would have to restart the computer. But the build and weight are amazing and I love the small bezels. I would probably get the 16gb memory version next time.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Jack Of All Trades, Master Of Almost None

    Posted .
    Pros mentioned:
    Design, Display, Speed
    Cons mentioned:
    Apps, Keyboard

    SUMMARY: I struggled a bit whether to give this computer three or four stars. On the one-hand, its value for performance is a bit of a tough sell, given this device is more of a luxury-tablet than a dedicated laptop. However, when viewed not just as a computer, but also a tablet with cellphone-levels of amazing connectivity options, a top-level screen, good battery-life, high-end design, and numerous usability scenarios, this device is almost second-to-none. In many ways, this is a jack of all trades master of none type of device. For me, it does exactly what I need it to and then some. It fulfills so many different use cases, it is very stylish, and it possesses extreme flexible in terms of what you can do with it. It is certainly better suited for low power users, but for those looking for a pure productivity machine, it really is an everyday working machine. I have been very happy with it overall, and while it isn’t perfect, it really does feel like a glimpse into the future, even if it feels a bit ahead of its time in some ways with the drawbacks it possesses. I would definitely recommend this device to others, but I think it is important that people understand who this device is for and who it isn’t, since it really does fill a bit of a niche in the computer market. Hopefully this pros and cons list of some of the more important points I noticed helps you decide if this device is right for you. PROS: DESIGN: Easily one of my favorite features of this machine is the design. At just 0.28in thick, weighing just 1.7lbs, and with very thin bezels, this is easily the most compact computer I have used. While this compact size does have its drawbacks (which I cover in my cons below), it is easily one of the most stylish computers on the market today in my opinion. The outside is a black metallic that feels very durable and easily blends into a professional setting, although it is also a fingerprint magnet and will pick up oils very easily; keeping a cleaning cloth handy is recommended for those more sensitive to their computer’s appearance. Overall, as someone who loves to show off their technology, I love the eye-catching design of this device. SCREEN: The screen on the Surface Pro X is amazing, nothing else to it. It gets very bright, so bright that unless I am in a very bright room, I often leave it at 50-70% brightness and feel that it is more than bright enough for my needs. 100% brightness is often eye-searing in any sort of semi-dim environment. Additionally, with a resolution of 2880 x 1920 (267 Pixels Per Inch), it is very sharp. Going off of this, the 3:2 aspect ratio has quickly become one of my favorite features, with the taller aspect ratio making document writing, article reading, and more all that more convenient. Most traditional full-screen videos and photos will be letterboxed as a result, but this is a non-issue, and often adds an additional cinematic quality to traditional videos. Furthermore, colors are bright and vibrant, and overall the screen just “pops” more than even my HDR desktop monitor. In fact, if I had one complaint about this display, its that it doesn’t support HDR. Given how gorgeous this screen is, and how bright it gets, even basic HDR support would be a fantastic addition. SPEAKERS: I was more than a little blown away by how loud these speakers can get. They are very thin front-facing speakers, but they can get very loud, and are surprisingly clear and detailed. Obviously, physics will always be the limiting factor here, and even a halfway decent pair of headphones will sound better than these speakers simply due to driver size. For instance, these built-in speakers don’t have much in the way of bass response and tend to distort at higher volumes. This all being said, as far as onboard speakers go, these are far better than they have any right to be and should be more than satisfy for casual video/music listening. BOOT & SIGN-IN TIME: It’s a small thing, but one of the first impressions this computer makes is how fast it is to boot-up and sign-in with windows hello. The system in clearly tightly integrated, and the boot time for the device is very fast. However, even faster is the windows hello sign-in which scans your face and uses that as your security sign-in. Many times, it often took me more time to flip the kickstand or put the keyboard down than it did for the device to boot and sign me in. LTE COMPATABILITY: I haven’t personally had as much of a use of this yet, so I can’t comment on reliability, but I am a highly mobile user for work, and having built-in LTE capability is a very welcome addition. This is something I intend to have set-up in the not to distant future, but just having additionally connectivity options is always welcome for a highly mobile user like me. BATTERY LIFE & CHARGING: I am quite happy with the battery life on this device. While quoted up to 13 hours, it never came close to that in my experiences. However, at 60-70% brightness, it still often lasted around 7-9 hours of continuous use, depending on what I was doing. Heavy use could run this closer to 6 hours, but in real practice, it was often closer to 8 with a mix of music streaming, video streaming, document writing, web-browsing, etc. For some, this may not be enough, especially given the limited power output of this device, but overall, I did not have any issues with the battery on this device. Additionally, the proprietary charger charges the device quite fast, with 30 minutes often being all that’s needed to add several hours to the device, and around two hours or less to get the device fully charged. CONS: I/O VARIETY & HEADPHONE JACK: Due to the extremely thin nature of the device, the number of ports on the device are extremely limited. In fact, all it has are two USB-C ports (non-thunderbolt) and a magnetic Surface charging port. USB-C is very nice in that it can easily handle video output, charging cables, storage inputs, and more from one port. However, if you are a heavy user who needs ethernet, video output, etc. you will need to buy a separate I/O dock. There is a single USB-A port on the charging cable’s power brick, but this is less than ideal. As someone who has several USB-C devices, I have grown used to the USB-C dongle life, however, the biggest offender here for me is easily the lack of a headphone jack. I understand the device is supposed to be as thin as possible, but the lack of a headphone jack still stings. You can buy a dongle to use a USB-C to headphone converter, but that is simply an extra cost and piece of equipment I need to worry about remembering, and as someone who uses wired headphones quite a lot, a headphone jack was very missed. Wireless headphones can still work via Bluetooth, but those who prefer wired will be left out here. SEPARATE KEYBOARD & PEN: I would hazard to guess that almost anyone who buys this device will want a dedicated keyboard to go with it. Unfortunately, as with other Surface Pro devices, the keyboard and pen must be purchased separately. While I don’t want to go too much into these peripherals, since they are separate purchases, both of these are almost essential purchases for this device. Pen support may be optional depending on your uses, but I just can’t imagine anyone using this device without a keyboard and being satisfied. Yes, you can use the windows 10 virtual keyboard, but it’s a serviceable experience at best and any sort of document writing will most definitely require a keyboard. The good news is that the dedicated Surface keyboards are very good, and the pen experience is generally fantastic. Its just such a shame that for almost essential accessories, they must be bought separately. APP COMPATIBILITY: This is the one area that is going to be the most controversial element of this device, because depending on the type of user, this could be a non-issue. However, for me I did find that this was a bit of a problem at times. Specifically, because this is an ARM CPU device, 64-bit applications can be hit or miss in terms of compatibility, and older 32-bit applications run through emulation. What this means is that 32-bit applications run, but performance can be inconsistent, and 64-bit applications can hit-or-miss if they work at all. For instance, I installed RStudio and found that at first it wouldn’t open at all. After a while, I reinstalled an older 32-bit version and it worked generally fine, although performance was noticeably slower than I would expect. Likewise, my anti-virus wouldn’t install at all, and would just quit mid-installation without much of an explanation as to why. Obviously, most Microsoft supported apps work perfectly, and bigger apps like Netflix and Spotify had very little issue, however, even certain apps like Google Chrome just didn’t feel as responsive as they should. As the device grows older, this problem should become less important as more apps receive ARM support, but for the time-being, any sort of heavy app user will need to be cautious about compatibility issues. RELATIVE PERFORMANCE & VALUE: This isn’t a budget device when compared against the market, including other Surface devices, and when looked at from a pure performance perspective, this device is good, but not great. As mentioned earlier, I ran some code I wrote to stress-test the computer and found that it performed okay, but not nearly as well as I would have hoped for a device priced at this level. I am a heavy power user as a result of my work, and this device alone is certainly not enough to meet even my basic work-related needs. Fortunately, I also have a desktop which I can remote access from this device, which more than fills this issue for me, but for those looking for a dedicated workstation, this is certainly not it; although it its defense, it certainly never claims to be. However, given its price, its important to consider the performance-level of this device.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great tool for the right people

    Posted .
    Pros mentioned:
    Design, Display, Pen
    Cons mentioned:
    For gaming, Keyboard, Price

    Surface Pro X is Microsoft’s take on the new category in the realm of two-in-one device: the always on and always connected PC. The device came with a set of specs that distinguished itself from others in the same product category. The processor it uses is a custom made 3 Ghz arm processor chip that should bring better performance than similar chip by Qualcomm. The graphics chip is also custom made, the Microsoft SQ1 Adreno GPU. The theoretical graphics power that the machine is able harness is 2 teraflops. In comparison, Xbox One S has 1,4 teraflops of graphics processing power. This Surface device accepts e-Sim and physical micro sim card. The advanced LTE network capability means this device is meant for traveling. Once you inserted the sim card, you’ll be connected to the mobile network. I tried it and the experience is seamless. You can switch between wifi and mobile network like when using a mobile phone. So who is this surface pro for? In short, those who prefers mobility, latest and greatest product design, longer battery life and an always connected device. They might not be the best tool for those who demands every squeeze of raw processing power and surely not the tool for those who are in need of app compatibility to every windows software. I’ll explain this later on but now let’s get on to some of the great things that I really like about this device. First and perhaps the foremost is the design. Surface Pro X has the best design in Microsoft’s surface line up. The device is thinner than others. This surface is meant to be paired with the signature keyboard with slim pen (separate purchase). The slim pen has an ingenious design that it attaches with the keyboard almost flat so it is impossible to lose the pen for as long as you attach it to the keyboard cover. Surface Pro X also has a bright screen that looks just stunning. It is large for a tablet. It has great resolution detail and color looks vivid. Even at 40% of brightness, the screen is well lit enough to do some task like typing. At 100% the screen is really bright that makes you uncomfortable to type for long time. Surface Pro X is meant for multimedia entertainment. Watching Netflix is very enjoyable with its great screen and the audio quality is good. The speakers are placed in stereo configuration, meaning they are located on both side of the screen. They are able to produce good clarity, however, bass is somewhat to be expected a bit underwhelming. Bass could surely be better but you don’t really want to buy a two-in-one product for their audio quality anyway. For watching movies and Youtube videos, these speakers are fine. This product works well with Microsoft Office. MS Words work just like in any other PC. Powerpoint and Publisher opens quickly and user experience with Microsoft Office has so far been good. Battery life has been good in tablet mode and some adjustment to the screen brightness. Playing some more demanding games such as tower defense genre and watching Netflix is enjoyable without worrying about battery life. Google chrome works well, however, it may not have been optimized for Arm-based processor so you should expect better performance with the built-in Edge browser. Google docs and Stadia gaming works well with Chrome. Surface Pro X is able to recognize Google Stadia controller without problem. So everything is good so far, right? Well, there are some buts but I don’t think these are major ones. Number one, don’t expect the device to be compatible with every Windows software including Microsoft’s own major title games. Want to play Gears of War 5 on the Surface Pro X? No can’t do. Not even playing Age of Empires II: Definitive Edition or Minecraft, both by Microsoft. Theoretically the graphical power of the device should handle the game well but because these games are written for the typical x-86 PC processor and there are currently lack of drivers support for the device, these games can’t run. This is something that I would expect Microsoft to handle in the near future. I mean, come on Microsoft, these are made by your own game studios. Does it mean that all apps should be written specifically for Surface Pro X in order for them to run? Not really. The device is able to run various apps that are written for x-86 processor and they will be run in emulation mode, which will use more processing power thus effect the battery life of the device if you’re not connected to the power source. Even when the device is able to run emulation mode seamlessly, it does not mean that every software is compatible. Again, drivers support is one of the major issues. Also, if the software uses open GL version of greater than 1.1, these games won’t run. Another aspect is developers need to enable support for Arm Processor for their x86 64bit software. Windows store is now able to tell you which apps that can run on Surface Pro X. So don’t expect to run popular video or photo editing software on the device, at least not at the moment. Also, Windows tablet mode while works well in most cases, Microsoft needs to up the game making user experience improvements and fine tuning by taking them from the competitor’s playbook. Small example like copying text from Microsoft Edge browser or changing URL in the tab browser; these are some details that need improving in terms of user experience. I suppose this is not something that exclusively belongs to Microsoft Surface Pro X. The device has two USB-C ports but neither is a thunderbolt port. This means you cannot ‘amplify’ the graphics power by connecting to external GPU. In conclusion, Surface Pro X is a take on Microsoft and Qualcomm’s vision of an always connected and always on PC. It is a good product offering with well thought product design decision. It has some buts but everyone who is purchasing a device that costs this much should know what to expect and make an informed buying decision. It is a new product category, after all, in the two-in-one realms. Still, Surface Pro X is a capable device though it may not be suitable for everyone. Not the typical jack of all trades that you would probably expect from a premium two-in-one device. But maybe it is a great tool for students who don’t really care about gaming. Professionals who prefer thinner and lighter device. Road warriors who rely on mobile network connectivity. Or could also be anyone who is using two-in-one device mainly for media consumption: watching videos from streaming services, reading e-books, some light and basic gaming and use of Microsoft productivity suites. Or someone who cares more about battery life. I know that I like it. As for gaming and video/ photo editing? I got a capable desktop PC to do that. Considering that Surface Pro X sits in the new product category of always connected, always on premium two-in-one device, this device deserves more than 4 stars. It would have gotten full 5 stars if Microsoft made every software they made, including their games, to run in the device. I can’t see why they can’t do that. Afterall, every great hardware needs great software, too.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Love it

    Posted .
    Pros mentioned:
    Design

    Cons: no usb on the side anymore. Also a tat bit smaller on screen surface. Looks are ok. Pros: it runs quick and smooth. All my apps traded over through google. Lighter in weight. Just an all around upgrade.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Machine

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Fanless and fast. I really like this machine and use it a lot. Though, when buying keep in mind that x86 software will run fine in emulation. x64 emulation is coming soon.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    This is a very good 2-in-1

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I was looking for an updated tablet that was LTE capable and this Surface Pro X was exactly what I was looking for plus a little bit more. Not only is it a very good tablet, it is also a very good laptop with the added plus of being able to connect at any time with an added service plan. Transforms from tablet to laptop very easily and with no problems. The OS is Windows Home 10 so it is very well known to anyone who uses a laptop. Very easy to use. Very intuitive. The only drawback is not all of the programs that you would normally find on an android tablet are available on the Windows store. All in all, very much worth it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Steve,

      We're glad that you're a fan of how versatile and easy to use your new Surface Pro X is. It's great to hear that it's been a worthwhile investment. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rating 5 out of 5 stars with 1 review

    Great 2 in 1

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I was a little worried about the ARM processor in the tablet/laptop but wanted something that I could use personally and for work while I was remote. This is as big as my other 13 inch laptop but much lighter and more versatile. The ARM processor has turned out to be powerful and has no problem running 32bit x86 programs. I have had some issues with drivers not being written for ARM and causing problems. For instance I had a very hard time finding a VPN option that I could use. Overall this performs as I needed and the LTE connectivity is a great option for when working remotely as I don't have to go searching for a hotspot.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Joseph,

      Thank you for sharing your experience with your new Surface Pro X! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rating 4 out of 5 stars with 1 review

    Teacher friendly

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I bought this camera as I am a teacher and needed something portable and easy to use. Easy to navigate and great quality. Camera/video works great now that zoom has been a huge part of our time. I did have a few issues where it froze and I couldn’t shut it off or anything. I just let it die and it worked just fine after. I think I hit the screen in too many places causing it to freeze. Other than that I love it. 2-1 makes it even better

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kate,

      Thanks for leaving a review! We're delighted to hear you've been enjoying the portability and 2-in-1 features of your Surface Pro X. If you continue to experience any additional issues with your Surface, please feel free to contact our support team here: https://aka.ms/AA4rbq6.

      Cheers,

      Heather
      Surface Customer Care Microsoft

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