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Customer Ratings & Reviews

Swann - 16-Channel, 12-Camera Indoor/Outdoor Wired 2TB DVR Surveillance System - Black/white-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 73 reviews

90%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 1 out of 5 stars

    Poor products and service

    Posted
    BillC

    So we bought this 10 days ago and it already has issues with 3 channels. 2 channels seem to be wire issues where the corner of the picture gets distorted. Then one camera has lines which run thru it. So 6 days ago I started the request for a new cable and they still have yet to confirm they are sending me one. The customer service is the worst, The lady transferred me to a dead end instead of a manager. That was one of the many bad calls. Now the best part is the homesafe view app. This app only will give notifications if you have 4575 DVR with thermal imaging cameras. So the app which serves many dvrs only give you push notifications if you have the one system. Now I have a feeling if they can send me email alerts with my 4575 dvr and non thermal cameras then why can they not configure the app to do the same thing.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No notifications

    Posted
    John
    • My Best Buy® MemberMember

    Picture is fair, app works great, however this camera system does not give mobile notifications like the website says. They are going to hammer to come out and replace.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Dont know yet

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I got home and opened my package it was missing 4 of the 12 cameras

    No, I would not recommend this to a friend