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Customer Ratings & Reviews

Swann - 4980 PRO SERIES HD 8-Channel, 8-Camera Indoor/Outdoor Wired 2TB DVR Surveillance System - Black/gray/white-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 83 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 83 Reviews
  • Rating: 1 out of 5 stars

    Poor quality

    Posted
    Maximus508
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Let me start by saying this is my second swann system, first one was a 720p 4 channel system, lasted only 2 years. I decided after some research to try the 4980 with 8 cameras..decent reviews...well....it’s been only 6 months and it’s the worst. Two cameras are totally gone and the play back is almost none existent...the cameras are digital zoom....very pixelated. This set up took two days to install and when it was up and running in the first month it was unbelievable. Now I learned from past set up to get the warranty, but now I have to spend more time and effort to get this back up and running. Why can’t swann get things together, they’ve been around for a while, fix the app and make a system that’s worth the 600$ you pay, come on...I will never get another swann and will never recommend them to anyone...I think the reviews on this site are false and misleading....too bad because it seemed like they may have gotten it together....will try a lorex or another brand

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cameras good. Mobile app sucks.

    Posted
    EvilVW
    • My Best Buy® Elite Plus MemberElite Plus Member

    The cameras are great. When viewed on my TV. It is a pain to install and set up, even with a skilled home repair or IT background. It's not intuitive at all. Make sure you are 100 percent on the location of the camera. You will have to drill holes in your walls and those don't fill back in very easily. If I could have used the iOS app before purchasing this system, I would have passed it right up. The app is extremely bad. Yes, I get push notifications but it just takes me to the live view and not the video clip that triggered the alert. And good luck trying to figure out how to view the clips. There is no manual for the app. Most of the time I have to manually connect to the DVR system in the app for it to connect. And in an emergency situation, that takes precious time. If I could return this today, I would. But, if you are looking for a wired system that is always recording motion (by heat not just visual motion), this is a good system. If you are looking to use the system for alerts or anything that has to do with viewing on a mobile device, I would pass this up. I don't know of a wired system that works the way the wireless ones do. I should have gotten the Arlo like my sister did.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Quality and Value

    Posted
    Aldo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the 4980 Pro Series Swann DVR to replace an older Swann model. Although some reviews indicated issues with this setup, especially the Home View App, I found this model to be higher than expected quality and very easy to set up. I unhooked my old Swann DVR and just connected the wires to the new one, using my existing cameras, and then followed the instructions to download the Home View App and I was done in less than an hour. The picture quality even with my old cameras is excellent. It's been about a month with no problems and I'm extremely happy with this Swann product. I'm looking forward to changing out the old cameras to the new 5mp cameras which should provide super clarity. I'd recommend this Swann DVR to any do it yourselfer. The new Swann DVR's have improved immensely and I'm glad I chose to stick with Swann.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Product OK, but a touch expensive

    Posted
    BigFig
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It seems like a good system, but one camera is extremely grainy and it is still being researched why and what the solution would be. I would rate it one star higher if the DVR came with a keyboard. Clicking an icon on the screen, then mouse clicking in the ID and password all the time, is a real annoyance. Like the way it works on the phone and on my laptop, but connected to a monitor it is lacking because of the mouse click to logon. Additionally, the box should come with detailed information about the settings as it is not very apparent for managing the system. I'm saying yes to the recommendation, but it is a bit expensive because the wired install by Geek Squad is $100 per camera, so $800 for install, and $400 for the unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great surveillance system!

    Posted
    Covfefe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    installation is fairly easy as long as you have easy access. I purchased three of these systems for my rental houses. One house was vinyl-sided and I was able to "stuff" the wires along the roof line, completely hidden. the other houses are multi-story wood sided and I had to tack up the wires. More time consuming but looks fine. The software was fairly easy to setup, and settings can be copied from one camera to the rest of them with a single click. The app works well for remote access. One downside is that the DVR needs to be plugged in to your internet router via ethernet cable - no wifi capability. But in my opinion this is a good thing - more reliable speed and connectivity.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Software outdated

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Installation was easy, expect to buy additional cords if bigger house. Advertised To work with google but programming was outdated. Have a good time with Swann costumer support updating to get it to work. Still doesn’t work to this day. They sent an email that lead to nowhere. Didn’t know any thing more. Hung up on me. Cameras pitcher is good, but again software update is horrible with no customer support (your on your own their). Recommended buy different brand if you can afford. Ratting will change if they ever call back.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Still Learning It

    Posted
    SteveO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I decided to go old school on my security monitoring system. I felt this package offered the number of cameras I needed for secure coverage of my house outside. Granted I did have to run wires, but that actually helped reduce the demand on the Wi-Fi. For my needs at the moment, this is the better solution that is still cost effective. I will continue to watch the industry grow in this area and hopefully see prices drop with new face recognition software becoming part of the norm.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Wade
    • Verified PurchaserVerified Purchase

    Quality of equipment is good. Choosing the angle/position of camera view leaves a lot to be desired Quality of picture on TV is good. Quality of picture on App leaves a lot to be desired. Wiring/cords provided were plenty to cover my business from front to back, which isnt a small space by anymeans. Overall decent, may upgrade in the future.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent for the price

    Posted
    Dbacksfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have installed professional grade cameras well more than 3x the cost of these. These cameras were an upgrade for my parents home who are not tech savvy. Not only are these excellent quality, the setup and options are amazing. As an upgrade from a previous model the connectivity on their mobile device is significantly improved and they are very pleased.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great value!

    Posted
    camerasafe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This system comes with everything needed for installation/setup. The installation was fairly easy considering the number of wires. The picture quality, motion sensing and night vision surpass our expectations. I would recommend this system to someone looking for a hard-wired security camera system.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very unhappy

    Posted
    Mello
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It’s been only 2 weeks i got this swan security surveillance system and one of the camera already went out , it shows lines on the screen sometimes at night, Sometimes when I unplug the camera power and plug back on it works for a while and get lines again. Daytime works with no problem

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great system for the Money

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great system for the money. Cameras are clear. Night vision is also better than my old system. The only thing that would have been better would have been to include maybe 2 of the cables longer than 60’. Had to buy the 100’ cables to reach 2 places around my house. 75’ cables would have worked.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    good

    Posted
    Rivera
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    i had an older lorex 8 channel and the picture is better and the app for you phone is better and the support is better. but if you need something to get you by, this is it. my lorex was more expensive. the cameras are 1080p but look way better on the phone. than these that are 4k

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good set of cameras

    Posted
    noturbuddyguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This camera set comes with all that you need, with the exception of a drill, to set this up yourself. With some good cable management, this system is easy to set up. Best of all, you have control of your footage without paying a monthly fee for the privilege of seeing the footage of your own house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product!

    Posted
    Mpc378
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was referred to this product myself. After seeing the system in use, I went ahead and gave it a try myself. I was not disappointed, as it was super simple to set up and use. I like it so much at my business, that I am going to be purchasing one for my house now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera for great price

    Posted
    Livewire209
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love my swan system installed my self the camera have great image for great price also if you have a google chrome cast and cameras hard drive is connect to the internet you can cast your camera to TVs is really awesome feature

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Swann - PRO SERIES HD 8-Channel

    Posted
    About4Me
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to install clear picture massive hard drive for storages to save images the Home-Safe View app work great able to retrieve images and look at footage when I want.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great system

    Posted
    Kris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second time I purchase this system and I have no complaints. Easy to set up and navigate. Cameras work awesome. Camera range gives me the ability to cover everything I need.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not Easy To Set Up For A Beginner!

    Posted
    FrancisN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Beginning setting up this camera required to climb onto your attic to wire all of its wires, I think that's a hardest part to do. After that, every thing else is just easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surveillance

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After cars broken into in our area I wanted to see what is going on around our house the 8 camera's cover all of the house and cars I like the night vision works great.

    I would recommend this to a friend