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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, responsive motion detection, and ease of installation of the EVO HD Wi-Fi Video Doorbell. Many appreciate the convenient local storage option via microSD card, eliminating the need for a subscription. Positive feedback also highlights the effective night vision and generally good battery life. However, some users wish the chime volume was louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-82 of 82 reviews
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Image Quality and Motion Sensitive

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked the most about this doorbell is that you don't need a subscription. All you need is an SD card. However, while that is a nice feature, if somebody stole the video doorbell, you wouldn’t have any record of the event. Luckily, it can integrate with the Swann security recorder and that solves that problem, provided you have one to begin with. As for installation, it couldn’t be easier. No wiring necessary and the chime is loud enough. Since I’ve had it just for a few days, I don’t know how long the batteries will last, but my concern is that being connected to WiFi it will drain the battery relatively fast. But again, I haven’t used it long enough and so far, it hasn’t run out of power yet. There is an option to wire it and because I already have another video doorbell that is wired, I will not be doing that for now. However, my recommendation is that if wiring is an option for you, go with that. It will save you a lot of headaches, especially when you are traveling. The quality during the day is good and I expected it to be. Colors are accurate and stable. My concern is always the image quality at night, but it is clear enough to identify anybody although the video is in black in white. It is very sensitive to motion and that is usually a good thing although I wish it had a way to recognize deer. Where I live, there are a lot of deer which sometimes make me feel as if I didn’t live in a city. The issue is that they come to my front yard and trigger alerts many times a day. If you don’t have that probably, you probably won’t have to worry about the motion sensitivity.

    I would recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello jailoliv,

      Thank you for sharing your thoughts! We’re glad to hear you appreciate the no-subscription feature and the ease of installation. You raise a good point about the potential for theft and integrating with the Swann security recorder. We recommend wiring it if that's an option, as it can provide a more reliable power source.

      We understand how motion sensitivity can be a bit tricky, especially with wildlife in the area!

      If you have any further questions or need assistance, please email us at [email protected] for assistance.

      Your feedback is important to us.
      LV - Swann Team Swann

  • Pros mentioned:
    Motion detection
    Tech Insider Network Member

    Rated 3 out of 5 stars

    To get full capability you need the application.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann evo Wireless Video Doorbell is good if you meet the requirements of having a Wi-Fi router that is connected to the Internet since it requires the cellphone app to access much of its functionality. Without a Wi-Fi router connected to the internet, the doorbell can be used to cause the included chime to ring. The chime has six tones you can cycle through to get to a tone you like using the set button on the chime. To access the video recording function, you must download and register the Swann application on your cellphone. The application will take you through pairing your doorbell to the application. The application needs a Wi-Fi network connected to the Internet to complete the setup process. Once the doorbell is paired with the application, you will receive notices on your cell phone that someone is at the door. The application provides a great deal of functionality like the ability to have a live view of the person at the door, and you can play several recorded phrases. The doorbell has a motion detector so that it can record any activity it sees if you have an SD Card installed in the doorbell. There are several modes: Home, Away, and Night, which can each have their configuration. The video format of the recorded files is a 180x180 spherical format. I did not try to find a program that could stitch the video to a standard flat format.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello Michael,

      Thank you for your detailed review! We’re glad to hear that the Swann Evo Wireless Video Doorbell met your expectations and that the app’s features, like live view and motion detection, were helpful. As with many devices in the electronics industry, an internet connection is required for remote viewing and full functionality. Your insights on the setup process and the chime are valuable, and we appreciate you sharing them. If you need assistance with any of its functionalities, please feel free to contact us at [email protected].

      We appreciate your support!

      LV - Swann Team Swann

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