Customer Ratings & Reviews
- Model:
- SWDVK-446854-US
- SKU:
- 6530939
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers enjoy the Swann Home Security System for its easy setup and affordability. Many customers mentioned that the system was simple to install and that they were able to get it up and running quickly. Additionally, customers appreciated the low cost of the system, with some even calling it a "high quality" and "happy with the purchase." While some customers did mention concerns about the video quality, the overall sentiment towards the product is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Free alert, Night vision
Super easy to setup and great video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup with sound and 1080p. Great night vision. Best of all you can hook it to your router, view live video and get alerts real time for FREE. FedEx cane in the afternoon and the other is leaving for work at 430a. WORTH IT!
I would recommend this to a friendBrand response from Swann
Posted .Hello KyleF,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Easy setup, Low cost
no title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up and affordable! easy to use...........
I would recommend this to a friendBrand response from Swann
Posted .Hello jss2167,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Easy setup, Night vision
Awsome for the deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my cameras and yhey are by far the best i have used. Setup was a piece of cake. I would highly recommend these to my family and friends. Night vision and distance is by far the better ive seen.
I would recommend this to a friendBrand response from Swann
Posted .Hello Hellf1re999. We are glad to know that you are happy with your most recent purchase of our Swann System. We hope you continue to enjoy all the great features the system has to offer and thank you for recommending our products to family and friends. Please visit our support page if you need assistance.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
you ever need assistance.
- Cons mentioned:Video quality
Wish to have 24/7 recording
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality but it doesn't do continuous recording 24/7. You need to add an internal hard drive to do so. This is the only issue a found but is a good product for the price.
I would recommend this to a friend - Pros mentioned:Low cost
Great products at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product, was just the item, i had needed because i wanted to get away from the other product thst would help keep you and family safe. I like best buy store that have great prices for modt of the lastest priducts.
I would recommend this to a friendBrand response from Swann
Posted .Hello Theresaw. Thank you for reaching out to us and sharing your positive feedback on our Swann System. Your review gives us more insight into the things we have done correctly to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Budget friendly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough considering the price. I only wish the resolution was much better.
I would recommend this to a friend- Cons mentioned:Bad customer service, Used item
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worse system i bought. I purchased a new item and they send me a used item. Not good fir customer service. Dont order on line cause you dont know what your going to get. The best buy customer service are the worst ever.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello MarioA,
We are sorry to hear about the issues you encountered with the Best Buy customer service team. Please keep in mind you are leaving a review on the Swann product listing. We suggest you contact Best Buy directly to sort out your issue. If you need technical support on your Swann product, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
It was a Big Deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Camera I really appreciate to the shop, Thank you!!!!!
I would recommend this to a friendBrand response from Swann
Posted .Hello ArielR,
We are thrilled to know you are happy with your purchase. Should you need assistance in the future please fell free to reach out. You can email us at [email protected].
Thank you for being a valued customer.
LV - Swann Team
- Pros mentioned:Low cost
Better than the better one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low costo(offer), high quality, im si happy with this purchase
I would recommend this to a friendBrand response from Swann
Posted .Hello AlbertoM,
Thank you so much for your positive feedback! We're glad you had a great experience with your Swann system. We are happy to learn your Swann system has improved your sense of security. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Easy setup
jim norris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and works great this is the second unit that i purchased
I would recommend this to a friendBrand response from Swann
Posted .Hello JamesN,
Thank you for reaching out to us and sharing your positive feedback on your Swann System. Your feedback is important to us. If you ever need assistance with your Swann product, please visit our support page on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Happy With Purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Videos come in extremely clear. Love that there is no monthly charge v
I would recommend this to a friendBrand response from Swann
Posted .Hello MelissaC,
Thank you for sharing your 5-star review! We appreciate your feedback.
LV - Swann Team
- Cons mentioned:Video quality
Crap
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly not the best quality when it come to recording video. If u can make it record. Still trying to figure this thing out and I’ve had it for awhile. Can’t even get this thing to work.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello JacobC,
We are sorry to learn you are experiencing issues with your product. There are many variables as to why your system may be malfunctioning but what you are describing sound like it can be fixed by adjusting the settings on your system. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 903
Your feedback is important to us.
LV-Swann Team
- Cons mentioned:Video quality
no sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning them because there is no sound feature. The camera quality also is not the best.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Casa.
Thank you for sharing your feedback. We apologize if there was any confusion. This product does not advertise audio because the cameras do not come with audio. If you are looking for a system with additional features our NVR products have PoE, Two-Way Talk, Face Recognition, and more! If you need assistance choosing the right product for your needs or would like to provide us with additional feedback please visit our support page or contact us over the phone.
https://support.swann.com/s/ .
Your feedback is important to us.
LV -Swann Team
Security system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Glad to have security system up and working.
I would recommend this to a friendBrand response from Swann
Posted .Hello BiobbieS,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We are glad to have helped to improve your sense of security. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
About the cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera the est I could’ve purchased and I got them at a good deal it was my lucky day!
I would recommend this to a friendBrand response from Swann
Posted .Hello TammyW,
Thank you so much for your positive feedback! We're glad you had a great experience with your Swann system. We hope you'll continue to enjoy all of the great features our systems have to offer.
Your feedback is important to us.
LV - Swann Team
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just opened my package and the cameras are white. All the pictures in the advertisement show the cameras as black. That was the main reason i went with this setup, it was suppose to be all black.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello JoshS,
We apologize for the experience you had with your Swann kit. The cameras included in this kit are in fact white and the incorrect image is displayed. We have raised this to our team to be corrected as soon as possible. We thank you for your patience.
Your feedback is important to us.
LV-Swann Team
Cámaras security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good cameras. They have a good view, good movement. I recommend them.
I would recommend this to a friendBrand response from Swann
Posted .Hello RafaelR,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Cons mentioned:Delivery delay
Had to wait a bit more than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy and very impatient to now have my new cameras, had to wait more than expected but finally zoon
I would recommend this to a friendBrand response from Swann
Posted .Hello FernandoM. I believe you are writing a review on your Best Buy experience and not your Swann product. Please reach out to Best Buy for any concerns regarding your order. If you need assistance with your Swann product, please visit our support page or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV-Swann Team
- Pros mentioned:Easy setup, Low cost
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift to my father in law and he loved it easy to use and great quality.
I would recommend this to a friendBrand response from Swann
Posted .Hello user880082. Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers. LV - Swann Team
Pleased. but not disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed it yet. When I purchased it in the. ad, it said wireless. It is not wireless. So I have. corners and adjustments that I need to negotiate.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Ramon. We apologize for any confusion from any ads you may have seen. This is a wired system meaning you need to run the camera's cable to the DVR for video and connected to an outlet for power. For further assistance, please visit our support page or contact us over the phone
https://support.swann.com/s/
Please let us know how we may further assist you.
Thank you,
LV-Swann Customer Support
