Customer Ratings & Reviews
- Model:
- SWNVK-MR4KSD3-BB
- SKU:
- 6586051
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the MaxRanger4K security system's video quality, easy setup, and reliable wireless range. Many users also appreciate the dependable battery life, overall performance, and effective solar panel functionality. The night vision feature is also well-received. However, some customers have expressed concerns regarding the mobile app's functionality and the accuracy of the motion detection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Swann cameras
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and the setup was easy. I definitely recommend them if you’re looking for something with good quality.
I would recommend this to a friendBrand response from Swann
Posted .Hi Eddie,
Thank you for your kind words. We're thrilled to hear that the setup was easy and that you're happy with the quality of your cameras. Knowing you’d recommend Swann to others truly means a lot to us.
Your feedback is truly appreciated.
Mary - Swann Team
- Cons mentioned:Mobile app
Decent system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't care for the fact that I was forced to put their app on my phone even though it has local storage. I'm sick of companies making you use your phone for everything even when not needed.
I would recommend this to a friendBrand response from Swann
Posted .Hi Jason. We find the vast majority of our customers like to view their camera system on their phone when they're away from home. However if you just want to use it as a local closed system without any internet connection, then MaxRanger has the flexibility to do this as well. Hope that helps. -SD, Swann Team
If you don't wish to view the MaxRanger system on your phone then you can do this by simply connecting a monitor to the hub via the included HDMI cable, and using the mouse.
- Pros mentioned:Video quality
Check your stock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems the product I bought was outdated. It didn't work and after hours of troubleshooting with Swann support a replacement was sent. Still had some issues with camera and hub compatibility. For what is worth the cameras view looks great. If I had sufficient product to begin with, review would be better.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Andre,
Thank you for taking the time to share your experience. We’re very sorry to hear about the trouble you encountered with the initial product and the additional compatibility issues after receiving your replacement. This is certainly not the smooth experience we aim to provide, and we understand how disappointing it must have been after spending so much time troubleshooting.
We’re glad to know that you’re happy with the camera’s image quality, but we also recognize that this doesn’t make up for the inconvenience you faced with the setup. We’ve already coordinated your case with the relevant team, and we’ll be following up with you directly by email to ensure you receive the proper support and a suitable resolution.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
We truly appreciate your patience and the opportunity to make this right.
Mary – Swann Team
- Cons mentioned:Mobile app
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone app does not manage all the camera settings. Have to connect a TV to the hub to setup cameras. Difficult to do when TV and hub are not close. Need to update the app!
I would recommend this to a friendBrand response from Swann
Posted .Hello Xxxx,
Thank you for your feedback, and we’re sorry to hear about the challenges you've encountered with the app. We understand how important it is to have easy access to camera settings, and we appreciate your suggestion for an app update.
If you need assistance with the setup or have any questions, please email us at [email protected]. We’re here to help!
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Overall performance, Video quality
Very hapy with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture ,good product, very good very happy with the system
I would recommend this to a friendBrand response from Swann
Posted .Hello InternationalTradeDevel.
Thank you for your feedback! We’re thrilled to hear you're enjoying the system and its clear picture quality. If you ever need support, don’t hesitate to reach out at [email protected] or visit:
https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support
Your feedback is important to us.
LV - Swann Team
Swann camera set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera mounts were very easy to use and it was all included in the box. I'm having a little trouble getting it set to my Wifi but I think it will be easy to use
I would recommend this to a friendBrand response from Swann
Posted .Hi ShellyB,
We’re glad to hear you found the camera mounts easy to use and appreciated having everything included in the box! If you need any assistance setting up your camera with Wi-Fi, feel free to email us at [email protected]. We’re here to help ensure everything runs smoothly.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Setup, Video quality
Clear Picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was very straight forward and easy. Pictures are very clear. So far great cameras.
I would recommend this to a friendBrand response from Swann
Posted .Hello newfridg. We appreciate your positive feedback. Please visit our support page or contact us over the phone with any questions.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Video quality
Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice set of cam, you dont have to worry about charging them and the image are great, its a must have for your home.
I would recommend this to a friendBrand response from Swann
Posted .Hello Joker23. Thank you for your feedback! We’re thrilled to hear you’re enjoying the cameras and their convenient features like not needing to charge them. It’s great to know the image quality meets your expectations and that you find them a must-have for your home.
If you need assistance or have any questions, please email us at [email protected].
Your feedback is important to us.
LV - Swann Team.
- Pros mentioned:Video quality
I see you clear!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these cameras for a few months. They are very clear, and coverage is pretty wide! It's a great and worth it buy!!
I would recommend this to a friend Charging Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked but had issues with two of the cameras as they would not charge up. We got no customer service help from the manufacturer and returned after weeks of frustration. We bought a Eufy 4k system and couldn't be happier.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Ruth,
Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered with the cameras and that you didn’t receive the support you needed. We understand how frustrating that must have been.
While we regret that it didn’t work out this time, we appreciate your honest feedback, as it helps highlight areas for improvement. We’re glad you found a solution that meets your needs and wish you continued satisfaction with your new system.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help. Your feedback is truly appreciated. Mary - Swann Team
Swann 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras do the job. Look nice. Can't complain. They work.
I would recommend this to a friend- Pros mentioned:Overall performance
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works well, great value for the price
I would recommend this to a friendBrand response from Swann
Posted .Hello JimS,
Thank you for your feedback! We’re glad to hear you found the system easy to use and a great value for the price. If you have any questions or need assistance, please email us at [email protected].
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Overall performance
Swann max range camera's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy installation too. Delivery was also quick and on time.
I would recommend this to a friend - Pros mentioned:Overall performance
Owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to mount and get up an running. Operation is Great!
I would recommend this to a friend - Pros mentioned:Setup
Swann wifi camaras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent easy setup no problems long range quilty is top notch and app is great
I would recommend this to a friend Swann Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set up. I love the range, the camera uses its own wi-fi. The solar charger allows unlimited set up in any location.
I would recommend this to a friendBrand response from Swann
Posted .Hello Miles,
Thank you for sharing your experience! We’re thrilled to hear you found the system easy to set up and appreciate the range and solar charger’s flexibility. If you ever have questions or need assistance, feel free to email us at [email protected].
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Video quality
Easy to Setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice cameras, easy installation. quality is insane
I would recommend this to a friendBrand response from Swann
Posted .Herllo PR20,
Thank you so much for the glowing review! 😊 We’re thrilled to hear that the setup was easy and you're enjoying the app and yes, no subscription is definitely a plus! We really appreciate the recommendation and are glad you're happy with your Swann camera. If you ever need anything, we’re here to help at [email protected]. LV - Swann Team
- Pros mentioned:Setup
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great view of house and yard from different angles.
I would recommend this to a friendBrand response from Swann
Posted .Hello TomCruiseMaverick,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
- Pros mentioned:Setup
What I was looking for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the range this gives in order to get all the areas outside. Setup seems much easier than most, too!
I would recommend this to a friendBrand response from Swann
Posted .Hello Beck98,
Thank you for your feedback! We’re glad to hear you’re enjoying the range and ease of setup and that you are confidently covering all outdoor areas you need. If you need assistance or have any questions, feel free to email us at [email protected].
Your feedback is important to us.
LV - Swann Team.
- Pros mentioned:Video quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great. Pictures are clear, and it's doing the job.
I would recommend this to a friend
