Customer Ratings & Reviews
- Model:
- SWNVK-MR4KSD3-BB
- SKU:
- 6586051
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the MaxRanger4K system's excellent video quality, ease of setup, and reliable wireless range. Positive feedback also highlights the long battery life, thanks in part to the solar charging capabilities, and effective night vision. While some users found the mobile application needed improvement and motion detection could be more responsive, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great view of house and yard from different angles.
I would recommend this to a friendBrand response from Swann
Posted .Hello TomCruiseMaverick,
Thank you for reaching out to us and sharing your positive feedback on our Swann System. We hope you continue enjoying all the great features the system offers.
Your feedback is important to us.
LV - Swann Team
Cameras that have it all.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these cameras around my house. I wish it wasn’t so hard with the trees to get good sunlight but it’s not hard to manage regardless.
I would recommend this to a friendBrand response from Swann
Posted .Hi Antonio,
Thank you for your feedback. We’re so glad you’re loving your cameras. Even with some shade from the trees, it’s great to hear that you manage and it's working well for your home. Thank you for sharing your experience.
If you ever have any questions or need assistance down the line, feel free to reach out to us at [email protected]. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Check your stock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems the product I bought was outdated. It didn't work and after hours of troubleshooting with Swann support a replacement was sent. Still had some issues with camera and hub compatibility. For what is worth the cameras view looks great. If I had sufficient product to begin with, review would be better.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Andre,
Thank you for taking the time to share your experience. We’re very sorry to hear about the trouble you encountered with the initial product and the additional compatibility issues after receiving your replacement. This is certainly not the smooth experience we aim to provide, and we understand how disappointing it must have been after spending so much time troubleshooting.
We’re glad to know that you’re happy with the camera’s image quality, but we also recognize that this doesn’t make up for the inconvenience you faced with the setup. We’ve already coordinated your case with the relevant team, and we’ll be following up with you directly by email to ensure you receive the proper support and a suitable resolution.
If you ever have any questions or need assistance down the line, feel free to reach out to us anytime. We're here to help.
We truly appreciate your patience and the opportunity to make this right.
Mary – Swann Team
Nice camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video the range of the cameras seem to be better than most brands that I’ve had but not meet the 2000 ft advertised. However I do have some trees between the cams and the house
I would recommend this to a friendBrand response from Swann
Posted .Hello RobertU,
Thank you for your feedback! We’re glad to hear you’re impressed with the video quality and the range of the cameras compared to other brands. Trees and other obstructions can sometimes impact the range, so positioning the cameras to minimize interference may help. If you’re looking to boost your camera’s Wi-Fi connection, this add-on antenna model SOACC-MRANTENNA is a game-changer! It connects to the MaxRanger4K Hub to give you a stronger, more reliable signal, so you can stay connected when and where you need it most. Perfect for ensuring your cameras work seamlessly, even at a distance!
If you have any questions or need assistance optimizing your setup, feel free to email us at [email protected].
Your feedback is important to us.
LV - Swann Team
Incredible range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things. Incredible range - two are over 180 meters and a third is 200 meters +. Clear line of sight for only one. The other two have a few trees. Well worth the reasonable price
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very reliable, easy to install, I would definitely buy it again.
I would recommend this to a friend- Cons mentioned:Motion detection
IFTTT did not work with this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera system is nice overall but it does not work with ifttt. I needed a camera to watch my mailbox near a busy road out of sight from my house but not within sight of would be thieves. The camera has to be placed so far from the mailbox so it will not be seen that it does not trigger the motion sensor no matter which way it is set. At 100 percent sensitivity i have to leave my car parked there for a bit to trigger a recording. The quick deliveries are not enough to trigger. I have few notifications out of 2 months of nearly daily deliveries. My Arlo camera does not have the wireless range but connects to a yolink sensor in the mailbox, it triggers every time and gets a video albeit far away. I was expecting at least similar performance to my antiquated Arlo. If it worked with ifttt then it would be 5 stars.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Appalachianeer. MaxRanger supports IFTTT but it may depend on what applet you are trying to use.
If you tried to set the applet to trigger when motion is detected, then it would not work on default settings of MaxRanger as Max’s default setting is PIR+Person. So the trigger is “Person” here and of course won't trigger IFTTT applet looking for a Motion trigger.
If this is what you've done we'd recommend either:
1. Create an IFTTT app for IF Person detection then do that. OR
2. Change the default from PIR+Person to PIR + Motion and continue using the existing Applets.
Also it depends on the other sensor’s integration But as long as IFTTT integration is concerned, it works with IFTTT.
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product , I loved them, they look at each other and listen super clearly
I would recommend this to a friendNot good for alaska
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uv index is not high enough to keep cameras sufficiently charged. Must be connected via ethernet if you want to use the app
I would recommend this to a friendBrand response from Swann
Posted .Hi Bby530. Thank you for your feedback. We’re sorry to hear that the solar charging performance hasn’t met expectations in your location, and we understand how frustrating it can be when the UV index isn’t strong enough to keep your cameras charged reliably. We appreciate you sharing your experience, as it helps us continue improving both product design and communication around real-world use conditions. If you’d like assistance exploring alternative power or connectivity options for your setup, feel free to reach out to us at [email protected], we’re always here to help. Your feedback is important to us. Mary – Swann Team.
- Cons mentioned:Motion detection
Thumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The camera captures every car that goes past my house but never the ones pulling into my driveway, and never captures people walking on my property.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Kristy. Sorry to hear that your MaxRanger system has not been performing as you'd hoped so far. With any security camera, how you angle the camera and set its motion detection settings will make a huge difference to how the camera detects. We have many thousands of customers with this system who are really happy with it and I'm confident that with a bit of tuning & adjustment, you'll be able to get similar results. We have a support article on motion detection tips which may assist: https://support.swann.com/hc/en-us/articles/43152410019353-How-Settings-and-Surroundings-Impact-Motion-Detection or you can also contact our team for help ([email protected]) - SD, Swann Team
Nice camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range, little slow playback than expected, overall ok
I would recommend this to a friendBrand response from Swann
Posted .Hello abrahaji,
Thank you for sharing your feedback! We're glad to hear you’re enjoying the range of the system. If the playback speed is slower than expected, it could be related to your network connection or playback settings. Feel free to reach out to our support team at [email protected] for assistance in optimizing your system. Your insights are valuable to us!
Your feedback is important to us.
LV - Swann Team
Over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One camera pick up signal!! The other doesn’t !! For the price not impressed!
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Amye,
Thank you for sharing your feedback. We’re sorry to hear that one of your cameras isn’t picking up a signal and that this has been disappointing, especially given your expectations. This is certainly not the experience we want for our customers.
Signal issues can sometimes be related to placement, distance, or interference, and we’d really like the opportunity to help troubleshoot and resolve this for you. Please reach out to our Support Team at [email protected] with your system details, and we’ll work with you to get both cameras performing as they should. We're here to help.
We appreciate you bringing this to our attention and hope to assist you toward a better experience.
Mary - Swann Team
Great
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swan is a great security camera I also have about more swan since I recently bought this
I would recommend this to a friendBrand response from Swann
Posted .Hello Hugdog32,
We love hearing that you’re enjoying your Swann cameras and even added more to your setup—thank you for your continued support! It’s awesome to know we’re helping you feel more secure at home.
Your feedback is important to us.
LV - Swann Team.
Solor camera system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera system but on 1 of the 3 cameras stays connected and it’s the camera that’s 110 feet away from the hub the other 2 cameras are closer to the hub and have issues staying connected or connect at all.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello PatrikL,
We are sorry to hear you are experiencing issues with your MaxRanger cameras. If you're dealing with low signal strength for your cameras (even when they’re just a few meters from the MaxRanger hub) don't worry! Here are some easy troubleshooting steps to help you figure out what's going on. Please click on the link below for more info or contact our support team for troubleshooting assistance.
https://support.swann.com/hc/en-us/articles/30183450517913-MaxRanger4K-Power-Hub-and-Cameras-Signal-Strength-Troubleshooting
Your feedback is important to us.
LV - Swann Team
Security system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't used it yet but it looks like it will be perfect for our needs
I would recommend this to a friendBrand response from Swann
Posted .Hello SamanthaW,
Thanks for your review! We can’t wait for you to try the product and see how it works firsthand. If you run into any questions during setup, feel free to email us at [email protected]. For real-time assistance, please call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
We’d love to hear how it works for you once it’s up and running!
Your feedback is important to us.
LV - Swann Team
- Cons mentioned:Mobile app
Might Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the fact that you cant shut cameras off from the app
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Jenn,
Thank you for your feedback. We are sorry to hearI your frustration with not being able to turn off the cameras from the app. However, our Wi-Fi and wireless cameras automatically go into sleep mode when no motion is detected, which might help reduce any issues you’re facing. Please contact our support team; they can help you navigate some of the features in our app to fit your needs. You can reach our support team by email at [email protected] or contact us over the phone.
https://support.swann.com/s/
Please know we are here to help.
LV - Swann Team
Beware of false information
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wrote a review two weeks ago expressing the issues with support from Swann. SOMEHOW my review has disappeared! But, all the glowing reviews from "tech advisors" with great reviews are still there! Since then I have been evaluating the systems on my home and one camera has already failed to maintain battery in just one week. All the systems are going back and Best Buy will then remove my poor review. Something is fishy at Best Buy.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello ResidentialTester,
We are sorry to hear you are experiencing issues with your MaxRanger4K. Please contact our support team who can offer you charging solutions free of charge. Our support team will make every effort to make sure your new product is working the way it should. We are not sure if or why a previous review would have been removed. Please note, that we welcome all comments positive and negative, but please be aware that we review all comments. Any content containing offensive, derogatory or defamatory language, images, personal attacks or slurs of any kind will be flagged and removed. Please visit our support page for assistance or contact us by phone for assistance.
USA & Canada: 1800 627 2799
AU: 1800 788 214
UK : +44 808 168 9031
LV - Swann Team
- Pros mentioned:Setup, Video quality
Great set of cameras that stay charged!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Swann MaxRanger4K Solar camera kit is everything that it's touted to be -- solidly-constructed cameras that can be placed pretty much wherever you need to secure an area, and the base station has next to no problems in picking up the wireless signal back from the camera. Also, the solar panel is integrated to the top of the camera, and as long as you place the device in a position to where at least some sun will directly hit the panel, then the returned picture will show that the device will recharge. Coloration and shot are top notch. The system will up/downgrade the actual quality of the picture depending on the strength of the wireless signal that is being sent/received (note: if you do place the device in a known "dead zone" location, nothing will fix wireless issues until you get rid of the "dead zone"). This particular kit came with white metal gutter attachments. All that needed to be done was attach the gutter attachments to the camera itself and then screw in two large bolts to the inside of the gutter, and the device is securely fastened. Also, the cameras that come with the kit are already provisioned with this base station. Therefore, after they're initially charged, all you have to do is literally turn the camera on and they begin working. Presumably you'd have to reset (via button) the camera to get it to work with a different base station (I think there's also a QR code involved), but that shouldn't be an issue if you're expanding your system. Overall, functionality is top notch -- night vision, audio, field of view -- outside of something on the professional level, these cameras will do the job remarkably.
I would recommend this to a friendBrand response from Swann
Posted .Hello PhilGA,
Thank you for taking the time to write your detailed review on the MaxRanger4k. We are glad you noticed the impressive ease of installation on the Swann's MaxRanger4K Solar Security System. Additionally, the MaxRanger4K has the longest range and strongest wireless signal. It covers 20 times more area than other Wi-Fi security systems. We are confident you will enjoy the new addition to your home security. For assistance, please visit our support page or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
Not for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system did not provide me with the level of clarity that I expected.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Mark,
Thank you for your feedback. We're sorry to hear that the system did not meet your expectations in terms of image clarity. We understand how important clear visuals are when it comes to security, and we’d like the opportunity to help improve your experience.
Sometimes adjusting resolution settings or camera positioning can make a significant difference. Please feel free to reach out to us at [email protected] so we can assist you further. Your feedback is important to us, and we’re here to help.
Mary – Swann Team.
Needs plenty of Sun
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return them because the batteries on all 3 cameras kept failing. I had them mounted high enough after a full charge that a ladder was needed when they died. After a couple times, I decided the winter Wisconsin lack of Sun could not support the solar charging needs.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello DennisG,
Thank you for reaching out! To keep your MaxRanger 4K camera fully charged, we recommend positioning the solar panel for about 3-4 hours of direct sunlight each day. For areas with limited sunlight, you have the option to add an external solar panel to boost charging. In the U.S., we suggest the SWIFI-SOLAR3 or the upcoming SOLAR5 (available early 2025). Additionally, to ensure weather resistance, you can reach out to us for a pack of weather seals (SOACC-MAXSEALPK4-GL) designed to protect the camera's connections. Just let us know if you’d like us if you need assistance with this by emailing us at [email protected]!
Your feedback is important to us.
LV - Swann Team
