Customer Ratings & Reviews
- Model:
- SWNVK-MR4KSD3-BB
- SKU:
- 6586051
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the MaxRanger4K security system's video quality, easy setup, and reliable wireless range. Many users also appreciate the dependable battery life, overall performance, and effective solar panel functionality. The night vision feature is also well-received. However, some customers have expressed concerns regarding the mobile app's functionality and the accuracy of the motion detection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far great. Pictures are clear, and it's doing the job.
I would recommend this to a friend - Pros mentioned:Battery life
Very good cameras and the solar panel is a plus
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery last longer due to built in solar panels.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived promptly as indicated. Works really well.
I would recommend this to a friend Nice camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video the range of the cameras seem to be better than most brands that I’ve had but not meet the 2000 ft advertised. However I do have some trees between the cams and the house
I would recommend this to a friendBrand response from Swann
Posted .Hello RobertU,
Thank you for your feedback! We’re glad to hear you’re impressed with the video quality and the range of the cameras compared to other brands. Trees and other obstructions can sometimes impact the range, so positioning the cameras to minimize interference may help. If you’re looking to boost your camera’s Wi-Fi connection, this add-on antenna model SOACC-MRANTENNA is a game-changer! It connects to the MaxRanger4K Hub to give you a stronger, more reliable signal, so you can stay connected when and where you need it most. Perfect for ensuring your cameras work seamlessly, even at a distance!
If you have any questions or need assistance optimizing your setup, feel free to email us at [email protected].
Your feedback is important to us.
LV - Swann Team
Very simple set up
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality on camera, even at night. You can connect other Swann devices and view them all on the same app.
I would recommend this to a friendBrand response from Swann
Posted .Hi Jess,
Thank you for your feedback. We're so glad to hear that you’re impressed with the camera quality, especially at night. It’s great to know you’re taking full advantage of being able to connect all your Swann devices to one app, it really makes managing everything a lot easier.
If you ever need help with anything or have questions about other features, feel free to reach out to us. We're here to make sure everything continues working great for you.
Your feedback is truly appreciated.
Mary - Swann Team.
Cameras that have it all.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these cameras around my house. I wish it wasn’t so hard with the trees to get good sunlight but it’s not hard to manage regardless.
I would recommend this to a friendBrand response from Swann
Posted .Hi Antonio,
Thank you for your feedback. We’re so glad you’re loving your cameras. Even with some shade from the trees, it’s great to hear that you manage and it's working well for your home. Thank you for sharing your experience.
If you ever have any questions or need assistance down the line, feel free to reach out to us at [email protected]. We're here to help.
Your feedback is truly appreciated.
Mary - Swann Team
Incredible range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these things. Incredible range - two are over 180 meters and a third is 200 meters +. Clear line of sight for only one. The other two have a few trees. Well worth the reasonable price
I would recommend this to a friend- Cons mentioned:Motion detection
IFTTT did not work with this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera system is nice overall but it does not work with ifttt. I needed a camera to watch my mailbox near a busy road out of sight from my house but not within sight of would be thieves. The camera has to be placed so far from the mailbox so it will not be seen that it does not trigger the motion sensor no matter which way it is set. At 100 percent sensitivity i have to leave my car parked there for a bit to trigger a recording. The quick deliveries are not enough to trigger. I have few notifications out of 2 months of nearly daily deliveries. My Arlo camera does not have the wireless range but connects to a yolink sensor in the mailbox, it triggers every time and gets a video albeit far away. I was expecting at least similar performance to my antiquated Arlo. If it worked with ifttt then it would be 5 stars.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Appalachianeer. MaxRanger supports IFTTT but it may depend on what applet you are trying to use.
If you tried to set the applet to trigger when motion is detected, then it would not work on default settings of MaxRanger as Max’s default setting is PIR+Person. So the trigger is “Person” here and of course won't trigger IFTTT applet looking for a Motion trigger.
If this is what you've done we'd recommend either:
1. Create an IFTTT app for IF Person detection then do that. OR
2. Change the default from PIR+Person to PIR + Motion and continue using the existing Applets.
Also it depends on the other sensor’s integration But as long as IFTTT integration is concerned, it works with IFTTT.
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very reliable, easy to install, I would definitely buy it again.
I would recommend this to a friendI love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product , I loved them, they look at each other and listen super clearly
I would recommend this to a friendNot good for alaska
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uv index is not high enough to keep cameras sufficiently charged. Must be connected via ethernet if you want to use the app
I would recommend this to a friendBrand response from Swann
Posted .Hi Bby530. Thank you for your feedback. We’re sorry to hear that the solar charging performance hasn’t met expectations in your location, and we understand how frustrating it can be when the UV index isn’t strong enough to keep your cameras charged reliably. We appreciate you sharing your experience, as it helps us continue improving both product design and communication around real-world use conditions. If you’d like assistance exploring alternative power or connectivity options for your setup, feel free to reach out to us at [email protected], we’re always here to help. Your feedback is important to us. Mary – Swann Team.
- Cons mentioned:Motion detection
Thumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The camera captures every car that goes past my house but never the ones pulling into my driveway, and never captures people walking on my property.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Kristy. Sorry to hear that your MaxRanger system has not been performing as you'd hoped so far. With any security camera, how you angle the camera and set its motion detection settings will make a huge difference to how the camera detects. We have many thousands of customers with this system who are really happy with it and I'm confident that with a bit of tuning & adjustment, you'll be able to get similar results. We have a support article on motion detection tips which may assist: https://support.swann.com/hc/en-us/articles/43152410019353-How-Settings-and-Surroundings-Impact-Motion-Detection or you can also contact our team for help ([email protected]) - SD, Swann Team
Nice camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice range, little slow playback than expected, overall ok
I would recommend this to a friendBrand response from Swann
Posted .Hello abrahaji,
Thank you for sharing your feedback! We're glad to hear you’re enjoying the range of the system. If the playback speed is slower than expected, it could be related to your network connection or playback settings. Feel free to reach out to our support team at [email protected] for assistance in optimizing your system. Your insights are valuable to us!
Your feedback is important to us.
LV - Swann Team
Great
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swan is a great security camera I also have about more swan since I recently bought this
I would recommend this to a friendBrand response from Swann
Posted .Hello Hugdog32,
We love hearing that you’re enjoying your Swann cameras and even added more to your setup—thank you for your continued support! It’s awesome to know we’re helping you feel more secure at home.
Your feedback is important to us.
LV - Swann Team.
Over priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One camera pick up signal!! The other doesn’t !! For the price not impressed!
No, I would not recommend this to a friendBrand response from Swann
Posted .Hi Amye,
Thank you for sharing your feedback. We’re sorry to hear that one of your cameras isn’t picking up a signal and that this has been disappointing, especially given your expectations. This is certainly not the experience we want for our customers.
Signal issues can sometimes be related to placement, distance, or interference, and we’d really like the opportunity to help troubleshoot and resolve this for you. Please reach out to our Support Team at [email protected] with your system details, and we’ll work with you to get both cameras performing as they should. We're here to help.
We appreciate you bringing this to our attention and hope to assist you toward a better experience.
Mary - Swann Team
Solor camera system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera system but on 1 of the 3 cameras stays connected and it’s the camera that’s 110 feet away from the hub the other 2 cameras are closer to the hub and have issues staying connected or connect at all.
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello PatrikL,
We are sorry to hear you are experiencing issues with your MaxRanger cameras. If you're dealing with low signal strength for your cameras (even when they’re just a few meters from the MaxRanger hub) don't worry! Here are some easy troubleshooting steps to help you figure out what's going on. Please click on the link below for more info or contact our support team for troubleshooting assistance.
https://support.swann.com/hc/en-us/articles/30183450517913-MaxRanger4K-Power-Hub-and-Cameras-Signal-Strength-Troubleshooting
Your feedback is important to us.
LV - Swann Team
Non reliable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had connection issues after setting up and resetting multiple times and camera quality would drop for no reason
No, I would not recommend this to a friendSecurity system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't used it yet but it looks like it will be perfect for our needs
I would recommend this to a friendBrand response from Swann
Posted .Hello SamanthaW,
Thanks for your review! We can’t wait for you to try the product and see how it works firsthand. If you run into any questions during setup, feel free to email us at [email protected]. For real-time assistance, please call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
We’d love to hear how it works for you once it’s up and running!
Your feedback is important to us.
LV - Swann Team
- Cons mentioned:Mobile app
Might Return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the fact that you cant shut cameras off from the app
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Jenn,
Thank you for your feedback. We are sorry to hearI your frustration with not being able to turn off the cameras from the app. However, our Wi-Fi and wireless cameras automatically go into sleep mode when no motion is detected, which might help reduce any issues you’re facing. Please contact our support team; they can help you navigate some of the features in our app to fit your needs. You can reach our support team by email at [email protected] or contact us over the phone.
https://support.swann.com/s/
Please know we are here to help.
LV - Swann Team
They dont even hold a charge anymore
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are definitely not worth the money straight trash would love a refund
No, I would not recommend this to a friend
