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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 142 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the PRO SERIES HD 4-Channel surveillance system, particularly praising its excellent camera quality and clear picture. Many found the system easy to install and set up, highlighting the straightforward process. The positive feedback focuses on the system's performance and user-friendliness. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 142 reviews
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Good camera for starters.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic security needs good camera. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product with awesome features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Swann Pro Series 4-Channel, 4 Camera wired DVR Surveillance system due to a break in. I no longer felt safe in our home. This system is easy to install, even though it’s wires it’s not complicated to hide and run the wires where you want the cameras set up. The DVR is simple to understand. The clarity of the picture is awesome. You can turn the camera to the area you want to see and or record. You can set it up to alert it based on height. That way if you have animals coming in and out of a pet door they won’t set the alert off. I absolutely love the fact that I can access the camera while not at home. The app is set up to where it’s simple to understand. We have had no issues with this system. It has worked wonderfully since the day we hooked it up which was over a year ago. The cameras still have the same clarity they did then. For some reason it wouldn’t let me add photos or videos.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Good system at affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is a good option for those who do not need anything on a large scale. I am impressed with the quality of video. The app has a lot left to be desired for, but that is not a deal breakfast for me. I am able to connect remotely via my phone and look at he cameras in real time which is all I really need the app for.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Night vision

    Rated 5 out of 5 stars

    Best Buy for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 cameras, not hard to install, although you do have to drill holes in your wall to hide all the wires. Images are clear. Night vision is also clear. I have the app on my mobile device videos come up clear. It may come up slow at times but it could be my service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the device in India, it works well and didn’t have any issues in setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a newbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was easy to use and user friendly. I would recommend this for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an unfortunate incident at my business I was forced to purchase a security system. I did some research and give this system a shot. Good price point and it offered 4 cameras. System is pretty easy to use. Clear images day or night

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my use gives good quality pictures easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Night vision

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad system, is a little confusing if you are not familiar with home security systems. Cameras are clear but not perfect but for the price you can't go wrong. Love the night vision. Sometimes the phone app is very slow to load which is the biggest negative for monitoring when away from home. Especially when trying to check on notifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good camera and easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed cameras because i had a few dents in my jeep and didn't know who the culprit was. Now i have no more worrying with four cameras which catch all angles.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Easy install , great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy diy install. Great quality! Only flaw is that it is not compatible to all televisions. It only connects to my smart tv via hdmi . I tried using my older tv via hdmi and the display would not show on this tv. I ended up connecting to a computer monitor and stays on all the time. Quality is really nice ! The app is great but the quality not 1080 like the monitors but I’m able to see live feed and replay. I definitely recommend it’s great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great video security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High definition cameras deliver a quality picture even at night on infrared. Can view live video from anywhere on my phone. Motion detection and recording work great.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 4 out of 5 stars

    DIY Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, decent clarity, decent coverage area and range. Night vision is a 7 out of 10. Sometimes it doesn't pick up every single event, but all in all it's a great product for the money. You may want to consider using a separate monitor if you're not using your TV for the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good price, nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive solution to start protecting your home. It is really easy to setup, the hard part would be running cables through your home. The application to monitor your home remotely is really easy to setup and you can watch real time video from home, the DVR is not wireless so you have to consider running a cable to your router.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Ease of use

    Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System very clear,it is very easy to use. This is my second system with this company and both have been very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble everything works great when I first hooked it up I had one camera that did not work but after being hooked up for one day it clicked on and is working good now I would recommend to buy to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good low priced system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I you went to best buy you would see that this is the most you can get for your money. Yes there are better camera systems but this is not bad at all It is wired cameras though, so if you were thinking of installing outside cameras you need to think of how will you get the wires inside

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have around 8 months with this cameras and I no problem, good quality and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend to anyone who is not a pro in installation of gadgets. Too much wiring to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first security system! It’s really amazing! I love how I can view my property on my phone when I’m away! I love it.

    I would recommend this to a friend
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