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Customer reviews

Rating 1.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Terrible. Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems syncing. Placed in the trash. I wouldn’t give this item away if you paid me.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us. We are sorry to hear about your experience with our Swann Video Doorbell. This unit will work over a Wi-Fi network that is used to pair and be remotely accessed. If you experience issues with connecting please do not hesitate to reach our 24/7 Technical Support Team for further assistance.

      Please let us know how we may further assist you,

      Thank you.
      Swann Customer Support Swann

  • Rated 2 out of 5 stars

    App is terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed doorbell but couldn't get it to download on the swann app that the floodlights use. Turns out it runs on a separate app. Couldn't even download the app. Tried calling. Nothing. I took it back. Not really sure of quality of camera.

    No, I would not recommend this to a friend
    • Brand response from Swann
      Posted .

      Hello,

      Thank you for reaching out to us. We are sorry to hear about your experience with our Swann Wi-Fi Smart Doorbell. This unit will use the SwannBuzz Application. This is available for IOS/Andriod devices using the Apple App Store and/or Google Play. The software for this is currently not available for desktop/laptop computers. Our Technical Support Team is available 24/7 and we are more than happy to assist with set up and installation.

      https://www.swann.com/us/company/contact-us

      Please let us know how we may further assist you,

      Thank you.
      JV
      Swann Customer Support Swann

  • Customer reviews from swann.com

    User rating, 2.6 out of 5 stars with 25 reviews on swann.com.

    See all swann.com reviews
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