Customer Ratings & Reviews
- Model:
- SWFT-BMX-BLK
- |
- SKU:
- 6513067
Customer reviews
Rating 4.4 out of 5 stars with 126 reviews
(126 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the BMX eBike's speed, battery life, and overall ride quality. Many appreciate its ease of use, simple assembly, lightweight design, and reasonable price. However, some customers have reported issues with the headlamp.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ride quality
Rated 3 out of 5 stars
Torque sensor damaged in shipping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Torque sensor came cut from bike, had to ask for a replacement but the bike is very fun to ride. I love to see a better/similar product in the future.
I would recommend this to a friend Rated 5 out of 5 stars
E-Bike review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was on sale, this is what we were looking for. It is good quality. The kid is enjoying it.
I would recommend this to a friendRated 5 out of 5 stars
Love this app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it always you guys never disappoint and always have the best items
I would recommend this to a friendRated 5 out of 5 stars
Perfect first time electric bike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it! His first one. Easy to assemble
I would recommend this to a friendRated 2 out of 5 stars
Excitement turned to disappointment quickly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited to buy this bike. Although… not as excited as my 9yo son, that I bought it for. Our excitement was short lived. The bike had the perfect size, power, and features that we wanted. The issue came in the fact that after just 120miles, the nylon tires were worn out and the belts were showing. A few miles later, a tire was flat and wouldn’t hold air. This happened in about 3 weeks. The bike also showed up with a busted headlight. There isn’t much to be said about the quality here but the specs looked good on paper. I hope they decided to switch to a rubber tire and then I may purchase again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service! I purchased the swft BMX ebike for my grandson for Easter and after only 6 months we are stuck with a big paper weight. The bike and lcd screen will not power on so I contacted customer service and opened a warranty claim on 7/28 and I'm still waiting for someone to resolve my issues. I've emailed them 4 times so far but they keep blowing me off. So if your in the market for an ebike do yourself a favor and cross off any bike made by swft.
No, I would not recommend this to a friendBrand response from SWFT Team
Posted .Our sincerest apologies for your frustrating experience, Brian; we’re eager to get this resolved for you asap.
We did experience some delays in receiving replacement parts but are happy to confirm that these are due imminently. Please rest assured that if any replacement part is delayed and your warranty expires, we will extend the warranty and ensure your bike is working properly.
Our dedicated support team would be delighted to provide an ETA on your replacement parts. Please reach out to us at hello@rideswft.com.
Thank you so much for your continued patience.
Kind regards,
Team SWFT