Customer Ratings & Reviews

Love the bike it does exactly what I need it to do. I ride until I can’t ride anymore then I kick on the pedal assist.

Ebikes might be my new favorite thing. While they take some of the exercise out of biking, they put a lot more fun in it. Cruising around at 20 MPH like you’re on a moped is exhilarating. My only real complaint relates to the installation (very little instructions were provided) and adjustments. For those that know their way around bikes, adjusting brakes, etc. this isn’t an issue, but it was a little frustrating for someone like me. But once I had everything put together, it has been nothing but pure joy. IN THE BOX It comes in a giant box weighing some 88 pounds. You obviously get the bike, the battery, charger, and tools for putting it together. The bike is in pieces, so know that you will need to put it all together. Everything is wrapped up nice, it’s a pain to take all the wrapping, straps, etc. off, but that’s the cost of doing business and making sure your new ebike is pristine when you get it. PUTTING IT TOGETHER Like I said, my main complaint was putting the bike together. The instruction manual is pretty bare bones. For example, it just says something like “tighten the brakes” without really giving you any pictures or detailed info on how to do it. The frame has the rear tire installed and good to go. It’s the front tire you have to put on. You will have to detach the front brake to get it on. Again, for someone unfamiliar with the putting of bikes together, this took a few minutes to figure out. I will also point out that virtually everything needs to be tightened, from the handlebars, to the seat, to the pedals. Not a huge deal, but it takes a little time and determination. Especially if you don’t have a way to hang it up in the air (like you would see at a bike shop). And while they do provide some rudimentary tools, I HIGHLY recommend using your own sets of allen wrenches, sockets and a screwdriver. It makes things go much quicker. I also recommend tightening everything, going for a short ride and then checking all of your connections. The final piece of installation was pumping the air. BATTERY You will need to charge the battery before taking off for the first time. The battery itself is a monster of a battery (think car battery, but obviously not that large or heavy). You have to flip open a small flap to access the charging port, and then you can charge it for about 6 hours. The instructions say not to leave it charged in after it's fully charged. So be mindful of that when you’re putting your bike away for the winter. Don’t want to end up with a weakened battery. There’s a button on the battery that you can push to see the charging/battery level status. You’ll also notice a flip switch (to turn it on) and a key lock. Once the battery is charged, it’s pretty easy to slide it in on the post in the bike. Then I suggest locking it. I assume the purpose of the lock (which was smart) is to both prevent someone from taking the battery while it’s locked up (say outside a store or park) and to prevent it from coming loose. It gives you one more key to worry about having, but luckily it comes with 2 so you can always keep one safe at home in case you lose one. RIDING EXPERIENCE After everything is assembled, it’s time to ride. I’ll go ahead and note that the seat on the Fleet bike is super comfy. This is a bike meant for cruising and having a good time, not racing. But don’t get me wrong, it goes plenty fast. To turn it on, you simply hit the switch on the battery. On the left handlebar there is a small digital controller with 3 buttons and a large-ish LCD screen. Once the battery is on, you hold the power button on that controller for a few seconds. Then it lights up. It will display the level of pedal assist (one through three) and the MPH and battery level. It defaults one level of pedal assist, the other two buttons on the controller are up and down arrows that obviously toggle the pedal assist levels. On the right handle bar you’ll find the throttle. It’s just like any moped or motorcycle where you turn it to go forward. Other than that, the handlebar looks like a classic cruiser bike. The way the pedal assist works, you have to pedal about approximately 2 rotations before it kicks in. So, say you’re at the bottom of a hill, before you get any assistance you have to get started with the pedaling itself. At the bottom of a hill, with a single gear bike, it can be a bit tough. You also can’t just use the throttle from a standstill; the same principle applies, you have to be moving before you can engage the motor. This is almost certainly for safety reasons. You can imagine if you’re at a standstill, your front tire is off center or turned to the side, you don’t want to engage the motor. But once you get going, the assist kicks in. You can hear the motor engage and you can feel the assist. It makes pedaling much much easier. But the real fun is when you turn the throttle. You don’t have to hit any buttons on the controller, you simply turn the throttle once you’re moving. And it takes off. You can hit 20 MPH in no time. I’ll add that even with pedal assist level 3 on, I couldn’t hit 20 MPH. I only hit top speed when I was using the throttle alone. Like I said, it’s exhilarating. It’s just fun going that fast on a bike. Not to mention it’s relatively silent, no loud combustible engine. Obviously you have to be careful, as most of us don’t typically ride a bike quite that fast. I haven’t driven the bike the full 30 miles on battery that it claims it can do, but I did ride it for about an hour for about 4 days straight alternating old school pedaling, pedal assist and full throttle and the battery had one bar left. Luckily, I always know that if the battery did or does happen to run out on a ride, I can still use my trusty legs to pedal me back home. The only other thing I’ll add is that this bike has a light on the front. I haven’t ridden it at night to see if it automatically turns on, but I can’t for the life of me figure out how to turn it on. Also, I can say that it can tow a bike trailer for kids. I took my two kids for a ride and was able to hit 20 MPH even pulling them. I don’t recommend going that fast on a busy road, but it was fun to hit that speed and it was nice knowing it can pull kids too. CONCLUSION I can’t say enough, ebikes are a blast. You won’t get near the exercise as a traditional bike, but they are a blast. The SWFT Fleet bike is a reasonably priced ebike that’s loads of fun. It’s only real downside is that it is a bit heavy, and installation can be slightly frustrating. But those are just minor inconveniences.

I bought 2 of these bikes when BB offered them as a daily deal. We are in our late 60s and bought standard bikes with several gears but could not ride them in our area due to so many hills. Every few minutes we would have to get off the bikes and walk them. These bikes are so much fun! They were pretty easy to assemble and it didn't take long to get use to the power assist and the power assist is wonderful. I go through the same path as with my standard bike and I never have to stand up peddling nor walk the bike. And I get all the exercise I want. I used assistance level 1 exclusively on the course I previously mentioned. Up the steepest slopes I had to press hard on the peddles 20 or 30 seconds as I went up the steep hill at about 1 MPH. But as I started to tire, the bike's assistance increased slightly getting me over the top without standing or walking. And I was confident that if the assistance wasn't enough, I could just twist the extra juice knob on the right handle bar and the bike would do all the work as long as kept the knob twisted and would stop the extra juice when I released the spring-loaded knob. Every time I coast without pushing the peddles the power assistance stops and restarts when I restart peddling. And the power assistance stops any time I apply the brakes. I now ride my bike around the neighborhood almost daily. I highly recommend this bike.

I wanted a bike that is comfortable and easy to ride for a relaxing experience of the outdoors. I chose the right one. I like that I can easily switch between manual and electric operated just by turning the knob. I get up to 20 mph very quickly and it really holds the charge for an extended period. Also,assembling it is very straightforward using the tools provided.

So great for getting around town or taking a trip down the river bike path. Battery lasts about 36 miles before it needs to be charged. You can also use the full battery and not pedal at all or use the pedal assist. Only complaint is that you have to be around 5'7 or taller to ride this or you'll have a hard time getting your feet to touch the ground.

I love this bike SO much. It's the best bike I've ever owned. I love the ergonomics - it's so comfortable to ride. And it does NOT need the electric assist (at least in Phoenix). The last electric bike I rode was so heavy that you could hardly pedal w/0 asis.t. This bike is so smooth and easy to ride, and I went nearly 100 miles on one charge (because it really does not need assist). My son is always begging to use MY bike now, and so. are his friends! The assist is amazingly awesome and allows you to go quite fast if you want to...and I love the throttle for the quick shot up a hill. I live at the top of a hill and will bike MORE now because of this fabulous bike. BTW, I bought the SWFT road bike and like this one better. I raced my friend and the FLEET is faster!

Well made, sturdy eBike. Very comfy ride and easy to maneuver. Looks better than the pictures. I assembled, but do make sure the handle bars are tight. lol Video helped. No mention of the throttle above the right hand grip in the video or manual, but actually a very nice feature. No kick with the battery assist like the bikes in NYC. Very quiet. Customer service needs improvement.

I bought this bike to commute to work (gas prices being what they are), which is 14 miles away. I'm not an athletic person and I hadn't ridden a bike in years, but the pedal assist makes it very easy to ride. I use the level 2 assist on the way to work, and only need the level 3 for a couple hills. Aside from the hills, I can maintain 15-16 mph with very little effort. I alternate between level 1 and 2 on the way home (unless I'm feeling particularly lazy, then I stick to level 2). As long as I start with a fully charged battery, it lasts the round trip. It wasn't difficult to put together, though it helped having a second pair of hands. The seat gets a little uncomfortable after 30+ minutes of riding, but I suspect part of that has to do with needing to get used to riding for long periods. My only complaint about the bike is that you need to be taller than they say... or have longer legs. The minimum height listed for this bike is 5'7". I'm 5'8" with a 32" inseam. It's recommended to have at least an inch between you and the bar, and I don’t have it. I can ride the bike and I can straddle the bike, but the bar gives me camel toe if I stand flat-footed.

I was able to get the fleet on sale and for the money it is worth it. Other ebikes are more expensive but you have significantly better specs. The construction of the bike is solid and feels secure. Set up of the bike was a little harder than expected but totally within bounds of anyones skill set. I took it to a bike shop to make sure it was set correctly which I think is worth it considering you’ll be riding at high speeds. Battery life was good, I mostly had it on power assist 3 and could go about 25 mi with a mix of throttle/assist. Ride quality is good with its nice big cruiser tires and cushy seat. Acceleration on all levels comes on quick and adjusts naturally to the cadence of your pedaling. Stopping power is great as well for rim brakes. I think disk brakes would’ve done better especially when it’s been raining but considering the cost difference it’s not bad. Overall I think it’s a good ebike for beginners, especially if you ca get it on sale, anyone who receives/rides it will enjoy it and appreciate it the craftsmanship.

Super Easy to Assemmble just make sure you read the directions always with any thing you buy first read then make sure u have all the tools listed in the directions go in order and you will be fine, amazing bike it has a brain it tells u how fast you are going mph it tells u odometer it assists u in 3 modes has a headlight and man once you get going it flys u csn go pretty fast on it jus start slow until u get a feel for it lots of fun also make sure all brakes are working properly and are fine tuned or adjusted and the make sure the handle bars are positioned right for you too before y start to ride it fast that way u can enjoy everything ! GREAT BIKE!

I love the peddle assist. Comfortable fit. I let a few people try it out and now they plan on purchasing one as well. Speed one and two are great I dont even want to try three just yet. I'm pleased with this purchase and glad I finally just bought it after looking at it for some time. I don't think anyone will be disappointed.

Easy to put together and a very nice smooth ride and pretty good speed also LOL

I love the bike it gets me to where I need to go and goes fast only issue I have is after once use around the block the tire was flat and I have to keep pumping it . I had to inflate it when I got the bike and Best Buy just said it’s a hole in the inter tube and that’s it’s a manufacture defect and when I contacted the manufacturer they said return it and swap it out well that would have been a restocking fee Best Buy said and it was the same price of just getting the tire fixed ($70) so I just got it fixed besides that it works great

This was a great buy at Black Friday price of $700. It was easy to assemble and is easily adjustable to fit most men or tall women. Controls are easy to use and motor is fairly powerful however anyone weighing over 190 may find uphills are a struggle. I ended up returning the bike (zero hassle from Best Buy) because I decided I wanted an electric bike with multiple speeds (front derailleur) instead of this single speed.

I love this ebike! It is easy to ride and offers one of the smoothest rides. The battery lasts a long time. The power assist mode is great.

Love Love Love this eBike . Quality ! A man's bike . Could not pass up this Deal of the day .

I like the sturdiness and ease of operations of this bike. It is a excellent bike for older generation of adults who enjoys quality, comfort and style in a bike. Assembly was very easy and the instructions were very user friendly.

Love this bike! Even at 0 setting, it is easy to pedal. Use it mostly at setting 1, which turns on the motor at slight inclines. For steeper inclines, can always turn the knob on the handle bar for full power. Rode for over 21 miles and the battery still shows full charge.

Great bike, I rode in the rain and thought It’ll break down but no. I still ride it to work everyday. I highly recommend, battery lasts long

Love the bike, appears very well built. Packaged great..few scuffs but to be expected. Assembly was easy...no manual needed. Found 2 screws missing that holds the battery support. Found a close match for 1 in my toolbox so it is secure..will look for another. Cant get the headlamp to work so I have contacted SWFT to help get that handled. Would have given 5 stars if not for the noted issues. Love the bike otherwise. Thanks