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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 155 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the FLEET eBike for its easy assembly, comfort, and long battery life. Many appreciate the different pedal assist options and find the price to be reasonable. However, some customers have expressed concerns about the kickstand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 155 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good bike for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to put together. It just a little tall for me, but it is not bad. It has only single speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Cruising!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bike. Took a while to re-acquaint myself with riding, but the electric assist is seamless and helps when help is needed. I wasn't looking for a motor bike! Assembly was more of a challenge than I expected, mostly involving the front brake. That's my only criticism so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Kickstand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is great, the only downfall is the kickstand, so the bike should be place where it won’t tip over when the kickstand fails. My son uses the bike and already has over 500 miles on it. It gets up to 20 mph very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the bike for 2 years - great ... NOT a single issue with it ... will definetlly buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!! BUT….

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is amazing, the ride is smooth, the speed is great, its so stable i can even ride with no hands on cruise control and turn corners with no hands it’s literally driving itself and im just riding it. However…the most unfortunate thing happened, the motor was acting up from it sitting for a while, so I decided to warm it up by lifting the tire and “revving” it alittle. Well i dropped the tire and the power of the spin, slammed the tire up into the frame. Thats my fault i just wish they had some thpe of repair shop we could send it too. Ive taken it to an ebike store and they said they didnt even wanna touch it. Am i down $800 or can i get this fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adventure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A True Thrill! It can be stressful to assemble a normal Bike - imagine an electric one, however we found it rather easy and simple to put together. We where off on our adventure in minutes! Great way to get out and smell the flowers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ebike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Got it for my son and he can’t wait to ise it after school. Price was awesome when I got it ok sale unbearable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too bad it didn't work.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike never worked, so we couldn't know if it's good or bad. We had to return it, which was flawless. Unfortunately, BestBuy didn't have any more of it, so we had to buy a different model. I still like the design but the one we have now is with 750 w battery which is better than 500.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pedal assist

    Rated 5 out of 5 stars

    Perfect beginner ebike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first ebike, pretty good price especially on sale, peddle assist is great for longer rides, and a throttle for when youre tired and need a break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Riding Smoothly !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is great and very laid back Im very proud of this bike it's worth the price, hopefully other members will check this bike out before purchasing anyone of the other bikes !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eboke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great boke, greay price and didnt take money out pocket just have the expereince better lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. E-Bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this E-Bike. It's strong enough to claim up the hill very easy. Supper comfortable to ride

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Deal of the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife last year and liked it so much I purchased one for myself. Fun to ride

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really fun and easy to asemble now i can ride qiht my daughter without getting tired quick

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Pedal assist, Speed
    Cons mentioned:
    Hill climbing
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great, fun electric bike!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being new to the electric bikes, I wasn't sure what I would think of them. This SWFT fleet bike has made me fall in love with having one! Assembly of the bike can be a little tricky if you are not familiar with building a bike, which I am not. It took me a few hours to figure everything. There are not great assembly instructions. They tell you what to do but no diagram how to do it. I may just recommend having a bike shop put it together for you. The included tools are not user friendly what so ever, but I give kudos for them trying to craft an all in one wrench....but it just doesn't work good. You are much better off using separate wrenches, screwdriver and allen keys to put together. During the assembly, I would recommend checking the frame welds for cracks, as it could happen accidentally during shipping or somehow else. The hardest part of assembly was mounting the handlebar in the right angle. I would definitely recommend having 2 people for that part as they did not make it easy to adjust on your own. The battery pack did not seem to have any charge to it and the tires did not have any air so make sure you put the battery on the charger first before using and air the tires up. You must also adjust the brakes and need to dissengage the front brake cable from the bracket in order to put the front tire on, but both brakes were way out of adjustment out of the box. Some of the features of the bike is a front led headlight, front and rear reflectors are of course the main control panel. The computer controls everything electrical on the bike. It tells you your speed, lets you adjust your assist level, turn your headlight on or off, your mileage, and set your cruise control. Using the bike is pretty simple but it does take a bit to learn how to do everything on the computer. After charging the battery, it slides down on the bike mount. It does not click into place or anything so it does leave you wondering if its on their right. It comes with a set of keys though, that when used on the battery, locks the battery onto the bike so it can't be stolen off the bike. It also has an on and off switch on the battery so you don't accidentally supply power to the motor while your off the bike. The battery also has a power level indicator that you can use to see the level, but it is hidden and unnaccessible when installed on the bike. When the computer is powered off, the bike will ride like a normal bike. Only when you power the computer on, will it activate the motors functionality. Getting on and pedaling is just like any bike, but on the right hand side is the throttle for the motor. When going full throttle, the response is very quick and gets up to 20mph very quickly and flat land. Going up hills is a little taxing on the motor but certainly helps alleviate hard pedaling. The assist modes on the computer are 0-3. No assist means the bike motor will only activate when pulling the throttle. Assist levels 1-3 automatically activate the motor while pedaling at certain speeds. You adjust those levels by hitting the up or down arrows on the right side of the computer. When you want to stop, let off the throttle or stop pedaling and make sure you apply the rear brakes first, then the front brakes as needed. If you try and slow from 20 mph with the just front brakes you can flip the bike over. It is hard to stop quick from 20mph so make sure you give yourself plenty of distance. While cruising with the motor engaged, you can hold the bottom left button on the computer and activate cruise control so you dont have to hold the throttle. Hold again to deactivate. Holding the upper left button will turn on your headlamp . Holding again will turn it off. On the computer it will also display the battery life left. Also a warning is on the box stating no riders over 260 lbs so there is a weight limit. Overall it is an amazing bike but I am only giving it 4 stars because, there is poor placement of the kickstand when it is down. If off the bike and trying to roll the bike around into your garage or whereever with the kickstand down, the pedal runs right into it. The bracket for the kickstand is very small and weak and easy to bend. It also uses a large allen head bolt that the wrench size is not provided in the kit so you can't tighten it inless you have a set of allen wrenches. My pedal dug into the kickstand and bent the metal and made is so the bike couldn't even stand up anymore. I had to take a hammer and straighten the bracket back out. That's really the only problem I have with it. Would still highly recommend getting one or even 2 or more for friends and family to ride too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the bike about three weeks ago only put about twenty miles on it but so far so good. Great bike for the price. Quality met expectations and very simple to operate. Could have better instructions for the controller the directions were very vague.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fairly easy to setup by myself. For the price point it was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great bike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bike, the charge is great and it’s very comfortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good didnt last too long. In the trash because the battery doesnt hold to the frame well and was wobbly

    No, I would not recommend this to a friend
    • Brand response from SWFT Team
      Posted .

      Thank you for taking the time to review our product. We strive to provide exceptional experiences for our customers, and our ultimate goal is to earn a 5-star rating. We apologize for the inconvenience you are encountering with your Fleet. Please contact us at [email protected] so that we can provide the necessary assistance to address the challenges you are currently facing with the Fleet and get you back to riding issue free.

      Thank you!
      Team SWFT

  • Pros mentioned:
    Pedal assist

    Rated 5 out of 5 stars

    W Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different pedal assist options. Highly recommend this bike

    I would recommend this to a friend
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