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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9 reviews

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89%
would recommend
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Page 1 Showing 1-9 of 9 reviews
  • Rated 4 out of 5 stars

    Well made. Tons of fun if you can overlook the HUD

    Posted .

    I’ve been riding the SWFT Maxx Moped for about a week now, and the short version of my feedback is that it’s a ton of fun. It’s making me consider purchasing a slightly larger, faster one in the future, but I’m going to get at least a few years of enjoyment out of this one first. The only significant weak point, and the only reason I didn’t give this 5 stars, is the heads up display, which I’ll delve into further below. A quick note before getting into the review, there’s a sticker on the box the moped ships in that explains how to open the seat compartment, but I was so excited to open it that I didn’t even see the sticker until after I failed to open the seat compartment for a good 10 minutes. To open the seat compartment, you have to insert the key into the ignition, push in slightly but not all the way, then turn it to the left (counterclockwise). That releases the seat latch where you’ll find the instructions on how to actually use the bike. If anyone from SWFT reads this, I would strongly encourage attaching the instructions to the handlebars (like the keys) as it was a very frustrating experience since I missed the sign on the outside of the box. Aside from a bicycle, the last two-wheel vehicle I rode was dirt bikes ~15 years ago, so I wasn’t really sure what to expect when hopping on this moped for the first time. It took me a few minutes to get oriented and comfortable, but after that, I was zipping down the street at 20 mph in no time. It took a couple days of riding before I felt comfortable shifting my weight to turn without slowing down to a crawl, but after putting several miles on the moped, I became much more comfortable and feel much better maneuvering it. I even took it to run some errands, picking up school supplies and a bubble tea from a restaurant a few streets away. Riding the moped turned mundane things into an enjoyable trip that I’m looking forward to repeating again in the near future. Aesthetics / Quality The moped looks really nice. It’s all black, sleek and shiny and just looks and feels like a quality vehicle. I don’t have any concerns at this point about it’s longevity, aside from perhaps the natural depletion of batteries. Power / Speed At 20 mph, I primarily drove in the bicycle lane, but felt comfortable when I had to get into a vehicle lane to make a left turn. From a dead stop at a light, it takes several seconds to reach 20 mph, but even with a line of cars behind me, it didn’t really feel like I was holding up traffic. Going up an incline, the display still read 20 mph, but I felt like I was moving noticeably slower, so I’m a bit skeptical that I was actually going 20 mph vs the bike just putting out what it would normally consider to be 20 mph worth of power. I don’t have a great way to test this short of having someone drive alongside me at 20 mph up a hill for a comparison, so I really can’t say for sure if 20 mph on a hill was reached or not. All in all though, it wasn’t really a hindrance to the experience, so I wouldn’t worry too much. In California at least, since the moped caps out at 20 mph, I *think* it qualifies as an e-bike and can be ridden in the bicycle lane, which I consider a plus. I had a hard time finding anything concrete on the DMV website about this specifically, but third party sites seemed to indicate this was the case. I made 2 attempts to reach DMV to get clarification and gave up after 45 minutes on hold, so I would definitely recommend finding out what your local laws are. Since it’s so fun at 20 mph though, it’s definitely got me considering a 30 mph moped in the future. Charging / Battery Charging the moped was easy enough. Under the seat, there’s a switch to turn off the battery when not in use, which is also required to be off when charging. The connection port is a fairly standard plug, like what you would normally see plugged into the back of a TV or monitor, which I considered to be a drawback. It was a little difficult to insert the plug, and I think there may be better options as this type of connection isn’t one I typically see intended to be connected and removed frequently. Comparing with the experience of charging my plugin hybrid car, it was a much less simple process. The instructions recommend charging the moped after every use, and especially after any long use and indicate some things like lights / display may not function properly if riding on a very low battery. Though not something I ran into, it’s a little concerning that I could potentially be riding my moped for a long distance and suddenly have the electronics start failing, even though there’s power to the moped itself. Charging itself, while easy, does take a considerable amount of time. The instructions indicate to allow 10 hours for a full charge, which really does limit riding the moped to one good ride a day, or possibly a couple shorter rides. I’d love to have a faster charge option (like plugin hybrids do), even if it requires an optional, more expensive charger. Heads up Display (HUD) The Heads up Display is by far the weakest point on the moped, and if I were shopping around between mopeds that otherwise had the same specs, is the only thing keeping this from being a 5 star product. The battery display leaves something to be desired, showing only a symbol of a battery with 4 bars to indicate how much battery is left in the moped. I found when on a trip that was ~8 miles that the battery indicator fluctuated between 2 and 3 bars frequently, which was definitely concerning considering the max range of “up to 37 miles”. I understand that’s likely on a completely flat track so I wasn’t expecting to get a full 37 miles, but the fact that it dropped to 2 bars after 5-8 miles and then when up and down between 2-3 bars gives me a very poor understanding of how far I can actually take the bike. I’m considered if I planned a 20 mile that I wouldn’t have a good sense of whether I could make it home or not. If the moped instead estimated miles remaining and fluctuated that based on use, like a car normally does, it would be a much better indicator. Even having more than 4 bars on the battery would be more helpful. For instance, having the battery separated into 10% increments rather than 25% increments would provide a much clearer picture of how quickly I need to plan to return home to charge the moped. The overall display itself has some useful information, such as the speed you’re going, whether you have your brights or turn signals on, parking break, etc, and when you’re in the garage getting ready to ride, or if you’re out riding at night, these things show bright and clear. Unfortunately, when you’re actually out riding in the sunlight, the light completely washes out the display so you can barely make out the speed and battery, let alone anything else on the HUD. It felt almost unsafe straining my eyes to try and read the display while riding in the sun. I had accidentally flicked on a turn signal, and it was really difficult to tell if I had successfully turned it off or not. Lights I briefly rode this moped at night through a neighborhood, and I was really impressed by the power of the headlights. Not only did it have a solid headlight, but there’s even a “brights” setting if you need additional lighting. The instructions recommend not riding at night for safety, which I thought was odd, but should you need to, there are quality headlights to at least let you see where you’re going. A Few Minor Things The moped seat is comfortable, but does jiggle a bit if you pull up on it due to the latching mechanism. It’s not really a “flaw” but I feel like leaving anything of value in the seat while away from the moped would be a liability. The seat pulls up just enough that you could insert something between the seat and the bike to get leverage to pull up and break into the compartment. If there was a more secure locking mechanism that prevent it from moving, that would be a sold design improvement. Definitely not a deal breaker, but if anyone from SWFT sees this, may be worth considering for further design improvements. The storage under the seat is pretty small. It will hold the charger and your phone, but not a ton else. I’m going to explore additional storage options at some point. There is also a cup holder that works well for bottles, but I wouldn’t trust for anything without a screw top lid. I would also like if there were 2 cup holders instead of one as there is just and empty space on the right side where a second cup holder could be. The moped has an alarm you can set using a lock button on the key, as well as that you can set off manually using a panic button on the key as well. It is very loud and very sensitive, so anyone bumping the moped will set it off, which I consider to be a big plus for safety. The alarm will start sounding and then stop once it’s not longer being moved, so if someone accidentally brushes it, it will only sound for a second, which I appreciated as well. If it motion continues for a few seconds, the alarm ramps up in sound and duration to really get people’s attention. It’s a really well done system that I wouldn’t have thought too much of but am glad to have. The bike has a hook that folds down from the center under the HUD so you can hook a bag or backpack. It’s a nice feature that adds a little bit of storage and makes a grocery trip more plausible, though I would definitely recommend bringing your own cloth bag rather than trusting a cheap paper/plastic handle while riding. Overall, the SWFT Maxx moped is super fun, and aside from the HUD is really an incredible vehicle. There are a few minor things I would love to see improved in future iterations, but they really did put out a quality product. Despite my issues with the HUD, I would definitely recommend this moped if the HUD doesn’t sound like a dealbreaker for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and convenient!

    Posted .

    FedEx called ahead before delivery to ensure I would be home for this, it ships on a pallet and came in a semi-truck. Out of the box, this thing is straightforward to set up. But I had a few hiccups, I couldn’t open the seat to access the charging cable, user manual, mirrors, and other accessories… I was stuck and couldn’t do anything…I’ve never owned a scooter before, so I had no idea how to get this thing open… I searched for a latch or lever, nothing…. Looked for the manual, nothing (spoiler alert: it was inside the seat storage area), checked the website, and bestbuy.com, found nothing! I started googling and checking YouTube for how to open scooter seats and finally found out how (put the key into the ignition and turn it to the left). OK, now let’s let this thing charge up overnight so I can try it out! Plugged it in and left it charging overnight. Went out the next day after letting it charge for 10+ hours and tried to start it…nothing. Battery was completely dead…. OK, what did I do wrong? I noticed that when I open the seat there was a switch on the battery area, I flipped the switch and plugged it in again and let it charge for 10+ hours and hoped it was charging this time… After letting it fully charge, I turned it on, and it worked! Wooo hoo! Ready to roll! I drove it around for about 30 minutes and it was fun and very responsive. Acceleration was nice, and it is completely silent which is really cool! Braking was easy and felt solid. I never felt unsafe or in danger while riding this scooter which is very important to me! I will say I wish it could go faster than 20mph… thinking about driving this to run errands or taking it out for anything besides a joy ride gives me pause… any and all roads around me have a minimum speed limit of 25mph, and most are 35mph-55mph. So, having a top speed of 20mph concerns me that I may hold up traffic or be in the way. It seems like it was a little sluggish on hills. That is the only reason I would feel “unsafe” while driving this, because it’s really great to drive and is very easy to control, and very fun! The controls of the scooter are very intuitive. Turn signals, horn, bright lights, etc… all felt natural and after using them a few times I no longer have to look for the controls before using them. Hopping on this scooter to make a quick trip uptown or to the store really does change things for me…. Instead of dreading it or using one of the 1000 delivery apps, I’ve been hopping on my scooter and making a trip out of it. I’ve already gotten a few looks and questions about it. Most people are surprised that it is all electric and with the battery life! I haven’t had to charge the battery since I fully charged it up, and its still showing full. They can’t believe how quiet it is either! I’ve driven it in the evening a few times now (not quite at night, but dusk) and I will say the lights on this thing are amazing, like REALLY amazing. I have no concerns about being seen or being able to see. The bright lights are BRIGHT and illuminate the entire road for me. I felt completely safe driving this in the evening and it was super convenient. It makes finding a parking spot obsolete, I can just park it at the bike rack or near the entrance of a restaurant or store, which ultimately saves me time and gets me done with my errands faster, while not using gas, and having a blast. I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fun electric moped!!

    Posted .

    I have rode many gas mopeds before and they are always a ton of fun. Currently there are not many electric mopeds on the market but the idea is exciting. I believe electric vehicles are the future but one of the biggest downfalls currently is long charge times and low range. The SWFT Maxx moped hopes to bring the same great experience of gas moped in electric form with even more fun to offer. Unboxing The package this moped came in is rather large. However, it was super easy to unbox and with two people it can easily be moved. The total weight in the box is just over 200 pounds. The only one negative thing I have to say is that I had an extremely hard time figuring out how to open the seat. The instructions, charger, and mirrors ship inside the seat. I was able to contact the customer service team and they instructed me to just turn the key to the left and it pops the seat. The instructions it come with do not tell you how to open the seat either. Contacting customer service was easy and they responded quickly with accurate instructions. I believe they could have included a better owners manual with it. Other than that it was super simple to unbox. The only thing I had to do was put the mirrors on it and take off the packaging materials. Features Unlike many gas mopeds this has many great features. It has a built in kill switch which I believe makes it harder to still. It comes with 2 sets of laser cut keys, key fobs and has an alarm system. It has a cup holder, grocery bag hook, and USB to charge your phone. It also has a built in steering lock. I believe many of these convenience and security features make this one of the most advanced and secure mopeds ever built. This moped has an odometer, day time running lights, headlight, high beam, turn signals, brake lights, and any other feature of a regular moped.It has a bright LED digital display with digital speedometer. It also has built in pegs for a second rider although I would say this would only work if it is two smaller riders. Range The Maxx is rated for 37-38 mile range. Honestly I believe this is an extremely good range. This is not meant to be a vehicle that goes extremely far but with that range you could ride it around town and never run out of battery. Another great thing is that it can fully charge within 10 hours. This might seem like a long time but if you put in on the charge overnight it will be ready to go in the morning. The top speed is rated at 20 MPH which also does not seem like a whole lot but it zips around with no problem. I was extremely impressed with how fast it accelerates and it feels like it is going much faster than 20 mph. Usability This moped is a lot of fun to ride. It makes you want to get out of the house and go on an adventure. Compared to other electric scooter, mopeds, and bikes I have ridden I have never had as much fun as I do on the Maxx. I believe the reason it is so fun is because it has a long range which makes the fun last longer, It has a top speed of 20 mph which is faster than others. It also feels like it accelerates much faster, much faster than a gas moped. The Maxx also offers convenience. It has a storage under the seat and a hook for groceries. This is something you can zip down to the grocery store when you need to pick up a few things. It is way more fun to ride than getting in your car and driving to the store. Since this is an electric vehicle there is little to no maintenance which is a huge bonus. Really the biggest thing you have to maintain are the tires and brakes. Conclusion Overall, the Maxx moped is very enjoyable and fun to ride. I believe it is good for just about anyone. It is super easy to ride and with the ranger and speed it has you can take it anywhere around town. I think this would be a great vehicle for a college student or someone with a short commute to work. It has so much technology built into it to make sure it is easy to secure but just as easy to get on and be having a blast. It is so simple and easy to ride that I believe anyone of any legal age can ride it with little learning curve. The lightweight and quick acceleration make this moped very fun to ride around town all day long. I would highly recommend this moped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Gas | Environmental Friendly | Stylish Moped

    Posted .

    --------------------------------------------------------------------------------------------------------------------- *****Review***** --------------------------------------------------------------------------------------------------------------------- Initial impression of receiving my shipment of the SWFT - MAXX eMoped; I was honestly a bit intimidated. But as soon as I was able to unbox it I realized that SWFT has done an amazing job with making sure it was fully secured during transit in addition to it arriving pre-assembled. The only assembly that you need to do is put on the side mirrors. Everything you need is located in the seat so be sure to retrieve it all before you start riding. I love the fact that the SWFT - MAXX eMoped comes equipped with everything I need to feel safer when riding; whether that be during the day or at night. It comes standard with high beam, low beam, daytime running light, horn, turn signals, emergency signal, brake light and parking brake. Now onto the first impression of the ride. I have to say I am thoroughly impressed with how smooth and responsive the SWFT - MAXX eMoped is. Just to make sure everything is operating like it’s supposed to; I took it to my parking area for a spin. Going over different bumps and dips felt like riding on clouds thanks to the front and rear hydraulics. When SWFT marketed their shock absorption to maximize comfort; they were not kidding. Now when it comes to the acceleration I had no problems at all with feeling the “oomph” when I need it to. Not to mention I am also 6”1 and 205 lbs (the max weight capacity is 265 lbs). When it comes down to needing the brakes they were responsive enough to stop when I needed to stop. Overall initial first impressions of the ride left me comfortable and excited to take it to the street. Then it was time to take the SWFT - MAXX eMoped to the street to see how it performs. Safety first so make sure to get some gear if you don’t have any such as a helmet and even some protective clothing if you feel it’s necessary. Riding around in the residential area was not only fun but I didn’t feel like my life was in danger at any given moment. The SWFT - MAXX eMoped’s top speed is 19.8mph so it has just enough juice when you need it but not too much to where I need to register it as I reside in the state of California (your state may be different depending on the laws so be sure to do your research). I like the fact that it's full electric and super easy to charge which means I am not polluting the air in addition to saving some mileage on my vehicle. The display looks premium and bright enough (day or night) to where I can easily read how fast I am going and how much charge I have left. Next was time to see how many heads I could get to turn which means I tested the horn. The horn is loud enough to alert the people around you including vehicles so no problems at all here. I even had a few individuals ask me about the SWFT - MAXX eMoped when I went to pick up some wings locally. They liked the fact that the SWFT - MAXX eMoped doesn’t look cheap and it is definitely stylish to where you can stroll around town with confidence. This was when I also tested the alarm which again because of how loud the horn was, I knew there wasn't going to be any issues with alerting someone if anyone were to try and mess with my SWFT - MAXX eMoped. Once I returned home safely, charging the SWFT - MAXX eMoped is ridiculously simple. SWFT markets that the full charge is 10 hours and all you need is an outlet. They were not kidding. You literally just connect the ac adapter and power cord together and plug it in beneath the seat. Once you are fully charged you are ready to stroll around town with up to 38 miles on a single charge. In conclusion I have to say I am ecstatic with the SWFT - MAXX eMoped. I don’t have any serious complaints except for a few minor complaints. A few of the stickers were out of place (coming off because it wasn’t applied correctly) and crooked. I also noticed a little bit of noise coming from the front tire but nothing overly loud/bothersome. So what I am trying to say is if you are currently browsing/contemplating on getting an electronic moped that is safe, stylish, easy to operate and overall an enjoyment to ride; I strongly and highly recommend the SWFT - MAXX eMoped. --------------------------------------------------------------------------------------------------------------------- *****Quick Features & Specs***** --------------------------------------------------------------------------------------------------------------------- Max Speed: The MAXX’s throttle reaches speeds up to 19.8mph. Max Distance: Ride up to 38 miles on single battery charge. Rechargeable Battery: A built-in 48V 20Ah lead acid battery efficiently powers your ride without polluting the air. Charging Time: Fully charge your vehicle in 10 hours. Charger included, all you need is an outlet. Motor: The MAXX’s 400W Brushless motor is quiet and efficient without compromising power. Tire Size: Durable 10” x 2.75” tires grip the road for nimble turns and a safe ride. Shock Absorption: Front and rear hydraulics ensure the maximum comfort. --------------------------------------------------------------------------------------------------------------------- *****What's in the box***** --------------------------------------------------------------------------------------------------------------------- E-Moped Battery Key and Remote (x2) Charger AC Adapter Operation Manual Quick Start Guide Warranty Card Multi-Purposed Wrench

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Its a good Moped

    |
    Posted .
    Owned for less than 1 week when reviewed.

    So the moped in general for $1500 is pretty good the build quality seems to be on point but there are some drawbacks to the scooter but first I would like to say that it looks exactly like the pictures and the style is perfect in my opinion. it does have a one-year manufactures warranty hopefully I don't need to use it but it's good to know that they stand behind their product for at least one year some companies only have three months which is scary whoever is buying this should understand that electric scooters or mopeds when they break down depending on what the problem are a pain to repair even changing a tire on these is really hard and the battery on this one is a sealed lead acid battery which helps reduce the cost of the moped but in the long term the battery will not last as long as lithium ion batteries. also the battery is non-removable so you have to take the scooter indoors to charge it unless you think it's a good idea to leave it outside overnight which I don't believe is a good idea that's a big drawback especially since it takes around 10 hours to fully recharge. I made a YouTube video on the scooter so go and check it out use the same product title to find the video and I'll be making more videos on it so people understand what this product is and if I should buy it or not. 

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Cool and Stylish eMoped.. love it!

    Posted .

    Got the chance to test the*** Swft Maxx eMoped *** for the past 5 days and WoW... I can't get enough of it!!! I'm overly impressed with everything they've done with this eMoped so i will try to summarize it. **Delivery/ Unboxing of Swft Maxx: -It came in a 7x5ft box on a large palet and was weighing little over 200lbs. -At the first glance u'll see this Swft Maxx nicely wrapped in some plastic protection with 2 sets of **keys w/ remote starts and alarms** -After i was impressed with everything i was seeing and touching I opened the trunk witch is under the eMopeds seat. You'll introduce they key in the contact and simply turn it counter-clockwise but before it hits the lock sign. - In the trunk you'll find: ** Manuals, ** 2 Mirors, **Charger. **Testing the SwftMaxx(Fun part) After all that wondering and suspense comes the FUN part and this eMoped can deliver a lot of it. At first you'll notice It's got 2 stands, hydraulic suspension to create a smooth ride for it's 2 passengers that can carry, front disc brake system, Usb charger, Large pocket under it. My favorite part about this thing is the STYLE, so slick and modern -Led lights (low beam/high beam) they perform much better then my crotch roket's -Day time running lights (front and back) they are Neon Like and that adds so much bang to the style of this eMoped. -Digital dash, you'll find your battery status, speed, parking or ready to go, all other information nicely displayed on this rather large and easy to read dash. ** Conclusion: You'll want this SwftMaxx for it's Style that turns heads (even yours after you park it) and Fun characteristics that offers to it's driver and passenger. Being full electric it's nature friendly and nimble. SwftMaxx is the perfect vehicle for a ride in the neighborhood or for the urban resident that wants to commute daily within city limits (10-15 miles) on local roads or use their moped as a second vehicle for shorter distance trips such as going to the grocery store, the gym, or to social events.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Smooth and sleek ride

    Posted .

    I’m a Best Buy employee and have had the opportunity to try out this moped. We’ve had a blast driving it around, it’s very stlyish and provides a comfortable, smooth ride. It can sometimes hit over the listed MPH which was a nice surprise. Overall, a great ride moped worth the money. If I had to provide constructive feedback, it would be to add a “miles left until empty”. It does show you the battery level, but when going out on it for a few miles I’m never quite confident how far the last bar will get me.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Fun but lacks certificate of origin to license it

    |
    Posted .
    Owned for 1 week when reviewed.

    Fine very fun machine but lacking a certificate of origin needed to license in most states.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Signal Light at Backside is not working

    |
    Posted .
    Owned for less than 1 week when reviewed.

    My SWFT MAXX eMoped the signal light is not working. The police has giving me violation, the signal light at backside is not working. Please help me to rectify.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend