Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $12.99

Customer reviews

Rating 4.7 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the taste and ease of use of the Milk Chocolate Hot Cocoa K-Cup pods, finding them convenient and a good value. Many appreciate the compatibility with Keurig machines and the availability in K-Cup format. However, some customers note that the product may have a shorter shelf life and could be improved in terms of strength and sugar content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,309 reviews
  • Pros mentioned:
    Taste

    Rated 3 out of 5 stars

    Descent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot cocoa tasted good. My only complain is that the syrup does not fully resolve when I use my Keurig, which significantly decreases the quality of taste.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bit pricey but still good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no filter on these cups. It literally is just a premeasured more expensive hot chocolate packet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for winter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband tried this in an upscale store, so while we were in Best Buy he was thrilled to purchase them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Swiss Miss!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order and got a great price! Free shipping on the order made it even better! No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't able to find this product in stores. Was happy to see on site to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Mess

    Rated 4 out of 5 stars

    Fast and flavorful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and easy to make the kids a cup of hot cocoa and way less mess, works for us and for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love hot chocolate

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her hot chocolate k cups in the morning before school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter. She said that this is the best hot chocolate she ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss Miss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting hot chocolate. Will be buying more when it's time. Would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite what it shoudl be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the 40+ count box and the majority of them had trouble properly mixing, causing the taste to be a bit watered down. Oddly enough, the 16 count boxes have much less of this issue.... which makes me wonder if it's simply due to the age of the box, being that 40+ count boxes probably take longer to sell. If you attempt to break apart the contents by squeezing the cup it helps. But still, it shouldn't be like this. BTW, this happens both in a cheap $50 k-cup coffee and a $300 machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Taste and Convenient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good taste and convenient to make. Doesn't get any easier with Best Buy home delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss Miss Cocoa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this hot chocolate. Getting ready to order some more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot chocolate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes hot chocolate. She has a Keurig. Simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delicious

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for the wife, the whole family drinks it now, not too sweet , just right on the spot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 4 out of 5 stars

    So convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient you have a cup of hot chocolate in a couple of minutes and it tastes great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 4 out of 5 stars

    Good flavor and convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flavor of Swiss Miss is good and it is convenient to make using a K-Cup machine.

    I would recommend this to a friend
  • Pros mentioned:
    Taste

    Rated 5 out of 5 stars

    So delicious!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleasantly surprised when we discovered that the k-cup version of our favorite hot cocoa tasted as good or better than how we've been enjoying it from individual packets for years. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coco

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price that I could find on line or at brick and mortar store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy way to make hot chocolate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside the Keurig being a quick and easy way to make coffee, it can be used for other things including hot cocoa. Swiss Miss makes one of the better tasting cocoas, Keurig or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to order and pay for items. K-Cups came undamaged and were shipped very quickly!

    I would recommend this to a friend