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Customer Ratings & Reviews

Your price for this item is $30.99
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The comparable value price is $35.99

Customer reviews

Rating 4.7 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the taste and ease of use of the Milk Chocolate Hot Cocoa K-Cup pods, finding them convenient and a good value. Many appreciate the compatibility with Keurig machines and the availability in K-Cup format. However, some customers note that the product may have a shorter shelf life and could be improved in terms of strength and sugar content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,095 reviews
  • Pros mentioned:
    Taste

    Rated 5 out of 5 stars

    Tasty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hot cocoa I have ever had so far. Will buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Taste

    Rated 5 out of 5 stars

    Sweet Heaven in a K-Cup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delicious and no extra sugar needed! I’m going to have to re-up, I’m almost done with the box already!

    I would recommend this to a friend
  • Cons mentioned:
    Expiration date

    Rated 1 out of 5 stars

    Expired!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this today and they’re expired - October 11, 2021!! Called for a replacement. Please check before shipping! It’s Not easy for me to go to UPS store and return the package!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 5 out of 5 stars

    cocoa made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swiss Miss cocoa K-cups are easy to use, fit any Keurig machine, and taste great. I was skeptical at first, as I had always made hot chocolate with milk, but the K-cup tastes just as good. Good price for them also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 5 out of 5 stars

    Instant and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instant hot chocolate for those cold or hot days. This is convenient for my kids when they want hot cocoa on the spot. Just as delicious even with water. Do not put milk into your Keurig machine! Just saying, I would brew at the smallest serving and I just add milk afterwards so it's not to hot.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Taste

    Rated 5 out of 5 stars

    Good hot chocolate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Keurig pretty much exclusively for hot chocolate and Swiss Miss is the brand we use. We do use the "strong" option when filling our mugs however as they are more than 6 ounces. Good flavor. Wish Swiss Miss offered a dark chocolate version. Good value if they are discounted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Taste

    Rated 5 out of 5 stars

    Hot drinks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great taste very good price I would recommend to everyone k. Upa are great kids can fix a. Cup of hot chocolate by them self

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Taste

    Rated 4 out of 5 stars

    Great cocoa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and awesome product. Taste great and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Taste

    Rated 5 out of 5 stars

    Great taste for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value , great taste and live the quantity. Rich flavor. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 4 out of 5 stars

    Truly an Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly an excellent product. It tastes just like what you would get in the powder package and is made simply with the Keurig. My only issue (and the reason I didn't give it five stars) is that sometimes the cups don't allow the water through. This pressurizes the system and you have to remove the cup (while it is leaking hot chocolate) and close the lid for it to de-pressurize and then reinsert the cup to run again. Perhaps a little more thought could be put into a formula that could keep this from happening. Otherwise though a very good product in lieu of the real thing.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Taste

    Rated 5 out of 5 stars

    Yummy Hot Chocolate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Ohio. The must tell you something. It can get quite cold and a cup of Swiss Miss will taste so good. I find it to be warming and tasty at the same time. I will keep buying it and enjoying it at the same time. It is certainly worth the money. Just yummy. I have bought this before many times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use in my Keurig coffee maker. Tastes great. Great price when on sale at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Taste

    Rated 5 out of 5 stars

    How can it be bad? lol

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who reads reviews for COCOA lol it tastes good the price was right and a little peppermint schnapps and your all good to go! No where, lol don't drink and drive Honestly, got a good price- Otherwise I have no clue why Best Buy even sells this.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Taste

    Rated 5 out of 5 stars

    Great Basic Hot Chocolate - Great Price for 44 Pk.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value 44 pack to have around for the holidays. Swiss Miss hot chocolate is enjoyed by the kids and pleases the adults as well. It is not a fancy rich expensive hot chocolate, but it is delicious, reliable, and enjoyed by all (especially when whipped cream is added!)

    I would recommend this to a friend
  • Pros mentioned:
    Price, Taste

    Rated 5 out of 5 stars

    Great for a hot chocolate lover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES hot chocolate and has a cup nearly every night. I bought this on sale. My son loves the taste and it was a great value with the sales price compared to buying it elsewhere. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 5 out of 5 stars

    Tasty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its so easy to make and fast super tasty I drink one everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    The Best Hot Chocolate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Swiss Miss K-Cups frequently. They are so easy to use and are delicious! The price I paid for them at Best Buy was the best ever. They were on the Deal of the Day. What a bargain they were! I will continue to purchase them at Best Buy, since they offer the large-quantity boxes not often found elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Taste

    Rated 5 out of 5 stars

    The Best Hot Chocolate!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the day purchase at a wonderful price! I purchased the bulk item in anticipation of cooler mornings but we find ourselves having a cup at anytime. There's nothing like a great cup of hot chocolate with marshmallows!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 5 out of 5 stars

    Just like the packets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tastes just like the Swiss Miss packets, actually maybe even a bit richer. But extremely convenient. I bought them for work and we have blown through them, they are delicious and a quick pick me up for when we've already had tooooooo much coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Taste

    Rated 5 out of 5 stars

    So nice on a fall or winter night!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an easy way to enjoy hot chocolate! (The flavor is great by itself... but sometimes I'll add a touch of cinnamon... or a little splash of Kahlua... and spice it up a little.) Super convenient!

    I would recommend this to a friend