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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2905 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the Synergy Backpack for its durability and ample storage space. Many users find the numerous pockets and significant capacity particularly useful, along with the excellent laptop protection and comfortable padding. The backpack's size and lightweight design are also well-received. However, some customers have noted concerns about the price and occasional issues with stitching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,905 reviews
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    SwissGear Backpack - well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this backpack to be perfect for my needs - daily transportation of my laptop/headset to and from the office and occasional business trips where I need to also carry power supplies, keyboard, mouse, USB cabels, and a whole lot more. There's tons of space and a number of separate compartments to isolate items. There's also a handy top pocket that I use to store wallet/phone/watch while going through TSA - easy to access which provides quick access.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Laptop protection, Storage

    Rated 5 out of 5 stars

    Great Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never owned a backpack before, but needed one for college. I had looked at several in the stores over the months before buying so I could get an idea of the features I would like best. I found this one in a Best Buy and after reading all the reviews online, bought it. I am very happy with it. It has plenty of storage and pockets for everything I need to carry. I use a 13" laptop with a sleeve, and it fits in the bag easily. I don't have any of the problems I read about with the Velcro that secures the strap that closes the laptop compartment. I have no fraying, and have been using the backpack for over 6 weeks now. It is very comfortable to wear. It DOES have a luggage strap, although one review I read said it didn't. Love the strong wire handle. Love that there are two pockets on each side for water bottles, along with deep zipper pockets behind them. It does stand up on its own, which is nice. Generally, I can't find any fault with it. I am glad I bought it and take pleasure in using it everyday. I did look at the larger Swiss Gear backpack, but it is made for larger laptops, and I didn't need anything as big as that. Has plenty of space for pencils and pens, calculator and other accessories. I am very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets, Storage

    Rated 5 out of 5 stars

    Plenty of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my backpack as a container for everything I might ever need. This fits the bill. I already owned one and bought this as a backup because everything I like that works seems to be discontinued. I've had it for over 2 years and it's still perfect. I use it for protecting my ipad in the laptop pouch and it has a small padded zipper pocket that I keep my iphone and ipod in. There are enough pockets for everythingyou will carry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Quality and Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, assortment of pockets. I can fit my laptop, tablet, tablet and laptop accessories, and still have plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the backpack for a trip to Jamaica and loved it. The bottom has a durable and washable which was important traveling. We loved he many different compartments which some were especially accessible too. It was about the right size needed also. It was the perfect size for my 15 inch laptop with room to spare and had the needed padding also. Overall, we are extremely happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Laptop protection, Storage

    Rated 5 out of 5 stars

    Great spacious protective laptop backpack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a SwissGear Pegasus before this model, but I downsized laptop sizes. I absolutely love SwissGear backpacks, never have had any issues with them. I only recommend these backpacks. The areas to hold your laptop is very secure and padded, and the amount of organized storage you get is simply amazing. If you're looking for a great investment, this bag is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Great Back Pack for Laptop and paper files, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last back pack was an Eddie Bauer and I purchased it in 2009, This new Swiss Gear - Synergy Laptop Backpack is built stringer than my previous one and has many more functional zippered pocked with on specially designed to carry my pens, mp3 player, voice recorder & many other standard odds & ends needed to get me through my day. It shows some thoght went into the making of this product as in the pocket there is a special places that seems to fit every item just perfecty. It has a total of 8 sippered pockes with 2 on the side for water bittles or whatever. The main area for storing your laptop or "newer tec'> has plenty of room for a nice 15" screen size. I can also store my 10" ablet as well. These are all well protected as there is extra padding in this area of the backpack. It also had very comfortable shock-absorbing shoulder straps as well as a handy dual handle system for flexible carrying options. I recommend this product to anyone who is in need of a new backpack or to simple upgrade to a better one than you already own and I am sure this one will last as long if not longer than my previous purchase 8 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Storage

    Rated 5 out of 5 stars

    Light weight but roomy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great back pack will carry our new computer its cords plus room for 2 Kindles when travelling.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    The perfect traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Swiss Gear backpack is light, sturdy, and well built for comfort and carrying ability. It has well designed compartments with solid padding for laptops, tablets, books and any other travel requirement. Sleek side compartments work well to support eyewear on both sides of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great Work Backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work backpack! We get this for every new technician to carry their laptops and other work items. Very durable, with lots of compartments

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use to bring my laptop and needed work item to the office on in office days and then to bring stuff home on telework days. It holds things nicely and has enough compartments to protect and carry things. Much easier then my prior shoulder bag. Used on a trip across the country for a week. Held my key things and made getting through the airport fast then with my old small roller bag.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great Laptop bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for all my gear. This bag is exceptionally well made. The shoulder straps are positioned to hold the bag comfortably on your shoulders. I’ve had Swiss Gear before and it lasts years. This will be the last one I’ll ever need to buy. There are compartments for every conceivable gadget. You will not find a comparable bag for anywhere close to this price.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great quality, long lasting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd backpack that my son has had since 1st grade and he's entering 7th grade. He had exactly this one and chose to buy it again. He loves all the pockets, how the cushion on the arms makes it so its easy to carry a full load. He can put his chromebook in there and theres inside padding so if it drops protects the unit. There's so many compartments as well. As a parent, I love the durability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability, Laptop protection

    Rated 5 out of 5 stars

    Excellent Backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to carry and protect laptop with tons of room for everything else. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Perfect High Quality Computer Backpack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backpack with lots of room for pretty much everything. I’m a truck driver, and all of my computer accessories travel in my backpack. I pack an Alienware M16 R2, a 15” MacBook Pro, a Targus cooling pad, chargers for both computers, mice for both, a couple external hard drives, and all necessary cables into this backpack, along with my reading glasses and a few other essentials. Even fully loaded, the backpack never feels too full. The design and layout is perfect to carry whatever you need to carry. This is the third SwissGear backpack I’ve bought over the last fifteen or so years, and I’ve always been extremely happy with their build quality and durability. It is definitely worth spending a little more money to get such a perfect storage solution.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Great bag!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful backpack. Sturdy and comfortable. Plenty of pockets for all needs and devices.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Durability

    Rated 5 out of 5 stars

    Best pack ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pack I have ever owned. Holds my laptop securely. LOTS of space and compartments. Had my last one for 22 years and I travel a lot via bike, plane and on foot. Never let me down and fits good, too.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection

    Rated 5 out of 5 stars

    Great backpack for light travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backpack for someone who like to carry stuff with them (laptop, tablet, books, notebooks, etc.) all the time. I take the bus, walk, and ride my bike a lot and this backpack is great for it because it has terrific padding and back support. I also like to have my laptop, nook tablet, a notebook, a book, water bottle, coffee mug, and various other little things with me everywhere I go, and this backpack fits all of it, as well as having some extra space left over for random things like a sweatshirt. It protects everything, especially my laptop, very well. It's tough and durable as well. I'd recommend this backpack to anyone on the go... although it's a little pricey (i paid $79.99), i'd still consider it to be worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great bag for travel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a laptop bag with this to use for personal and business travel. It holds everything I needed including a MacBook Pro 16”, iPad with Magic Keyboard, and has room for a lot more. While it got heavy with all the stuff it contained, it was easy to carry with all the padding added to the back of it. Plus it held well on the carry-on’s handle bars for rolling.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection

    Rated 5 out of 5 stars

    Excellent backpack to protect your laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few criteria when looking for a new backpack. 1) Protect laptop 2) Durability 3) Comfort. So far this backpack has met all the criteria; Plenty of padding surrounding laptop compartment, also in other compartments that I wasn't expecting...bonus! Material and stitching are of good quality and should result in a long service life. The cushion, around shoulder strap and back is very comfortable. Highly recommend this backpack.

    I would recommend this to a friend
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