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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2918 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Synergy Backpack for 16" Laptop, highlighting its durability and ample storage space. Many appreciate the numerous pockets, excellent laptop protection, and large capacity. While a few find the price a bit high, the overall sentiment leans heavily towards satisfaction with the backpack's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,918 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a backpack for work that is heavy duty and one where I wouldn’t have to worry about handles breaking from the weight I put in it. I was a little worried about the bag when I first got it cause it seemed kinda bulky but once I started using it for work I’m so glad I bought it. Best bag ever. Strong, lightweight and the cushion that allows air to get to my back is great. Definitely recommend this bag if you want something that is sturdy and lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Get Backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back is great for backing your laptop or a tablet. Along with your lunch, and drinks on the side. Get also for a 3 day weekend to Las Vegas. Fits perfectly underneath the chair of the plane.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Storage

    Rated 5 out of 5 stars

    Excellent backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable backpack with tons of compartments. Protects your devices. I would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Best computer backpack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and very durable. There are many compartments to store items. Great for traveling !

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Enough room for lots of stuff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bag for all my stuff. Electronic stuff! I bought it right before our beach vacation to hold, my tablet, camera, headphones, chargers, cables, extra batteries, and a few other dodads. It worked perfectly. It’s made well, and the quality is obvious. Exactly what I look for in a product. Especially one this is going to haul stuff around. The material is the medium weight ballistic nylon type. Light weight yet rugged. There’s even enough room in the larger center pouch for a few clothes, your razor and toothbrush for a quick overnight. I’m very happy with the purchase, and value for what I paid. You will be too. Rick

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    Awesome, Highy Quality Bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a Swiss Gear bag for several years, I knew the only bag to replace it had to be another. This thing has PLENTY of pockets and can comfortably store my DSLR plus one lens in a padded camera pouch I purchased for this bag. Built to last!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Bagpack for short business trips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many sections to keep everything you need for a short 2 day business trip. it has separate section for laptop / ipad and a bigger section where you can also keep a pair of clothes. Several small pockets in front and side for water bottle, and small accessories like keys / airpods / watch / wallet etc. I am super happy with the bag. the stitching is pretty strong well.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    Great backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this backpack for work and school. I usually carry two large books and my laptop. I enjoy using the laptop pocket, since it allows for a variation of different sized laptops to fit in it, and everytime I come home I literally toss this thing on the floor I'm but confident enough it will protect my laptop . It has a a good amount of pockets for school/work supplies, as I stated earlier I carry two large books, with a calculator and Ipad. I absolutely love that it isn't as bulky as the other SwissGear backpack Best Buy has. The backpack is super comfortable considering it weighs a pretty good amount, definitely more than average. I've also placed two large water bottles on each side, and fit snug. Thanks to the elasticity on the pocket. All in all, this backpack fits my needs and is perfect for my everyday use. I've heard these backpacks last for a long time, so I will be putting it to its test once, I start more classes in school.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Best Bang for the Buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression was not to get this bag simply because it was talked up so much being the brand that it is. I had to make a trip to a rough area and carry a laptop with me. The bag I had was really only geared for carrying a laptop & some tech however I needed more compartments to separate not only the tech gear but also many other personal items. This bag proved to perform beyond my expectations and it’s loaded with compartments. I have owned it now for almost a year and have used it through brutal conditions and it looks as good as it did the day I bought it. I recently purchased a second one to give to my wife. On trips, it not only carry’s her laptop & iPad Pro but also doubles as her purse. I highly recommend this bag to anyone who needs something that is reasonably priced and will be hard on their bag because THIS ONE can handle it!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets, Storage

    Rated 5 out of 5 stars

    Excellent PC bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of room for laptop and other items typically carried to work or on road trips. lots of convenient openings for smaller, less frequently used items that you might use on an airplane (pens, Chapstick, passport, etc.). Well made, comfortable and convenient. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great value in a TSA friendly laptop/DSLR backpack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my backpack to carry my laptop, DSLR and accessories. This backpack has features my previous backpacks did not have. 1. Center section sized for DSLR with telephoto zoom lens. 2. TSA friendly section with expandable compartment to isolate my laptop 3. Plenty of compartments for accessories and batteries 4. Comfortable shoulder straps and ventilated/padded back 5 .Reinforced base with padding to protect camera and laptop 6. Easy access top loading pocket for watch, wallet, keys, makes for no hassle in the security line at the airport. Red tab zipper and orange lining make for easy access. I checked several brands including camera backpacks but they were all designed to carry cameras and lenses and not much else. I felt this was the best compromise in size and utility made with quality materials and components. I believe it's the best product on the market for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Laptop protection

    Rated 5 out of 5 stars

    Great bag to travel with.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older one just like it for 7 years and have been an everyday bag that has traveled over the US. Replaced the old bag with this one because it was getting a little worn and the great price. The quality is still there and has a few more features that are really nice. The bag is very good at protecting your laptop and carrying tools at the same time. If you travel then you will need to get one of these bags. They are large enough to pack for the weekend and small enough to count as a personal item when flying.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Laptop protection, Storage

    Rated 5 out of 5 stars

    Best backpack I've ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backpack has everything I could ever want. It has pockets for books, wires, and computer. My laptop feels safe and secure. When I have my backpack filled it is comfy to carry. It looks great and is made of great quality material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bag, fits my 15-inch laptop perfectly with room for a charger and others stuff. Largest than expected

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Wonderful backpack for a business traveler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Targus Matrix RG0322 backpack that I've had for many years. This is even better (e.g. dedicated pocket for sunglasses, doesn't have a floppy handle, and can hold water bottles). This is roomy, sturdy, stands up, and has numerous compartments, which is great for organizing. This really helps when I travel, because I know that I will put my metal in a certain pocket. It's also great for other times, because there are places for my cell phones (test devices), USB cables and flash drives, chargers, snacks, etc. There were some other contenders, two of which my sons got (Targus City Gear and High Sierra Swerve). I didn't want to confuse us by getting what they had (though I like this one for me better). Another SwissGear was also a strong contender (Blue Ibex 17" I think). This one won out.

    I would recommend this to a friend
  • Pros mentioned:
    Laptop protection, Pockets

    Rated 5 out of 5 stars

    Room for the kitchen sink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new backpack and wanted to get one that had protection for my ipad. I looked at many many of them and found this one to have all the features I wanted. I practically live out of my backpack, and this one has so many pockets it's just great. Especially the padded sleeve for protection and the small top pocket for quick access to my phone, ipod, etc. It also has an earbud hole which is handy and a stand-up feature that is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage

    Rated 5 out of 5 stars

    Great overall backpack for work or fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this backpack for business travel and have been very please with the space, light weight, and durable seams, handles and zippers. I especially like that the back sits upright all the time on its own, which makes it much easier to manage while in airports. Get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect back pack for a work trip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this backpack for a work trip to hold my clothing and computer, iPad and external keyboard. It was roomy and worked perfectly! It was full and fit perfectly under the seat on the plane. No checking bags at the airport!

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. I use it for work and for travel. Very strong as well. Comfortable even with weight

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Pockets

    Rated 5 out of 5 stars

    My favorite Laptop Pqck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pack. This is now my 3rd in about 15 years. I travel for work a lot. It holds up good. I like this one better than the blue slightly larger one from the same manufacturer. There are a couple more pockets on this one. I’ve tried a couple other packs. I keep coming back to this one.

    I would recommend this to a friend
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