Main Content

Customer Ratings & Reviews

SwissGear - Synergy Laptop Backpack - Black/Gray-Front_Standard

SwissGear - Synergy Laptop Backpack - Black/Gray

Model: GA-7305-14F00SKU: 6564611

Customer rating

Rating 4.7 out of 5 stars with 1870 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
stitching
  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    VHM7890
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Within 3 days one of the zippers stitches came undone.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great bag....For the first year

    Posted
    Brad
    • My Best Buy® MemberMember

    I loved this bag at first, and the build quality seemed pretty good. After having it a little over a year and a half though (purchased Jan. 7th 2015), the stitching on the bottom has started to come loose to the point where things such as my laptop power cord are now exposed. This is just from normal daily use commuting by car and bus to work and some out of town traveling.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Bag!

    Posted
    Juan744
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The most disappointing thing about this backpack was how quickly the stitching on the straps and around the first zipper came apart. I attempted to claim as a manufacturers' error, however it was unsuccessful. But regardless of this product error, this backpack has a ton of space. Provides comfort, not to straining on the shoulders. Overall, this bag is amazing if the one you purchase has no defects!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    This is my third one

    Posted
    DomB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this backpack a while back, and the stitching on the right shoulder started coming loose. I called Kswiss and they sent me a replacement within a couple of weeks. That pack was stolen from my truck a few weeks later. I figured it was just a fluke with the first one, so I purchased the same backpack and after two months it started doing the same thing. When I first noticed it I just missed my best buy 45 day return window, so now I am stuck with it. I will be complaining to Kswiss to see what other alternative I have.

    I would recommend this to a friend