Main Content

Customer Ratings & Reviews

SwissGear - ZOE Women's Laptop Tote - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 628 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
material
  • Rating: 4 out of 5 stars

    Great work bag

    Posted
    Commuter
    • My Best Buy® Member

    I've had this for three years, and I like it a lot because it's stylish and compartmentalized. It can fit two bottles, or one and lunch, and a small/medium sized laptop. The leather around the straps has worn a bit and my zipper is starting to be a bit finicky, but I'll likely replace it with a new version of the same thing because it's served me well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    For my wife. Works great!

    Posted
    ghubbs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My wife wanted a professional laptop bag that was also versatile enough to replace her laptop bag. This bad, though not entirely leather, seems sturdy enough to fit the bill.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor quality

    Posted
    Kristen

    I've had this bag for about a year and a half and in that time had it replaced by the manufacturer. In both bags, the fabric covering the piece that attaches the handles to the bag have come undone. There was no problem getting a replacement, but in the interest of creating less waste, I'll be replacing this bag with something more sturdy.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poorly made, straps rip with normal wear & tear

    Posted
    kimmyg

    Bought this bag less than 6 months ago and already have had the leather start to rip on two of the straps. I am not a heavy user, but do carry the bag to work each day and occasionally take it on the plane. Would expect more from a Swiss Gear bag - avoid this bag if you are looking for something functional that will last for longer than 6 months

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Practical

    Posted
    wahinevu04
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Needed a bag to replace my brown leather one that was getting a bit worn. The material of this bag doesn't feel as high end as leather, but I think it will hold up much better. There are tons of pockets and practicality features that I like. The straps are made of a weird material and I am concerned the stitched part of the straps may be the first to go.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Spacious but Straps' Quality Deteriorating

    Posted
    Christina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Ample storage and compartments for various items [pens, calculator, laptop, etc.]. However, the quality of the strap attachment is questionable. The piece of leather that is hiding the stitch attachment of the strap to the bag has ripped and it makes me question the quality of the strap that I do not put more than my laptop in the bag. Not that I was putting much more weight previously. If only using for a laptop and a few lightweight items, this is a good choice. But if multiple files that are heavy/bulky are carried with a laptop, the total weight may put a strain on the strap.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poorly constructed, won't last long.

    Posted
    curlycarly

    I carry my computer to work 5 days a week. After 6 months one of the straps broke off from where it attaches to the tote. The other is close to breaking off. The faux-leather on the straps cracked after only a couple of months. I used the longer strap that came with the bag for a while but since it attaches the same way it's only a matter of time before that material tears and it breaks off too. To add to my frusteration there are very few nice looking totes that will fit a 17.5 inch laptop. Reveiving store credit wasn't helpful because I can't use it toward another tote online. Store credit'sn't accepted on "market place items" online.

    No, I would not recommend this to a friend