Main Content

Customer Ratings & Reviews

SwissGear - ZOE Women's Laptop Tote - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 619 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 619 Reviews
  • Rating: 1 out of 5 stars

    poor quality

    Posted
    booklover
    • My Best Buy® MemberMember

    This bag is very poorly designed and constructed. The ring where the clip-on strap is attached is made out of very thin faux leather fabric. The first time I used it, it broke. I continued to use the bag without the clip on strap, although the other straps are a little to short for comfortable over the shoulder carrying. 6 weeks later one of those straps pulled loose from the faux leather. There is a canvas strap still providing support, but the bag is not attractive with a hole in the side of it. I have used other swiss geat bags in the past that served me well for over a year. (and if I hadn't brushed up against some paint in the subway station, might still be using it.) They were similar design but were made of a nylon type material, and all the places where the straps attach were very thick and well sewn. The attachable strap was also adjustable, where this one was not. The one thing I liked about this bag better than the other, was that although they had identical interior pocket design, this one had better support on the inside pockets and I liked the interior material better as well. So disappointed that I wasted money on this bag.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Looks good, but doesn't handle daily use

    Posted
    motherrunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm constantly in and out of my car and people's homes for my job, and I thought this bag was perfect as it was stylish and had enough room for my work items, however, within a week of using it, it started to fall apart. Because the bag and the shoulder strap are made out of the same stretchy/pliable material, the strap broke in the first week and proved that it couldn't handle constantly being carried by it. The handles on the bag had small pieces that covered the webbing beneath it that secured the straps to the bag itself and 2/4 have since come off (I've been using the bag about 6 weeks at this point). I'm in the field 6 days a week, in and out of homes/my car 6-8 hours a day. It clearly isn't meant to handle the grind that my job entails, but if you're just toting to and from the office to your car and home, will most likely survive. I won't be purchasing this ever again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Roomy and sturdy tote

    Posted
    karabu76
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I initially had a hard time finding a tote wide enough for my new 19" laptop. I had never owned a laptop before, buying it primarily for when I am on the road with my trucker husband. I needed a bag that would work well climbing in and out of a semi cab. While this was still a slight squeeze for a larger screen, I manage to fit it in the center divider without hassle ... the big surprise was that I have also managed to fit in my new Intuos Pro drawing screen and accessories, a mini keyboard for music notation software, headphones, cordless mouse, paperwork/manuals, and a few small dvds! There are so many innovative interior and exterior pockets to fill, padded very nicely without being bulky, that it is almost like finding hidden treasures when I use it. The zippers are high quality. The tote is very fashionable, easy to carry with either handles or removable shoulder strap, can be wiped clean, and should last with heavy use many years. I own a sturdy hiking pack made by this same company and it is still running strong after years of rugged mountain hikes; I expect the same good performance from this product for it's intended use, and highly recommend it for anyone needing lots of extra compartments for protecting and organizing multiple devices and accessories. I LOVE mine and believe it to be well worth the price.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poorly constructed, won't last long.

    Posted
    curlycarly

    I carry my computer to work 5 days a week. After 6 months one of the straps broke off from where it attaches to the tote. The other is close to breaking off. The faux-leather on the straps cracked after only a couple of months. I used the longer strap that came with the bag for a while but since it attaches the same way it's only a matter of time before that material tears and it breaks off too. To add to my frusteration there are very few nice looking totes that will fit a 17.5 inch laptop. Reveiving store credit wasn't helpful because I can't use it toward another tote online. Store credit isn't accepted on "market place items" online.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Roomy bag, poorly constructed

    Posted
    SouthernGirl75
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I bought this bag before I went to a conference in August. It traveled well and held up to the demands I had while there. Since coming back to campus and using it for daily work demands, books, laptop, maybe tablet and notice that almost exactly two months later and three of the four straps are stretched out to the point that the bag is likely to break. The larger strap isn't in a position that makes it comfortable for me to use. It has a three year limited warranty so that seems like a good thing but I've been on hold now almost twenty minutes with a message that keeps repeating it should only be two minutes until I can speak with someone. Oh and that's after I got redirected to the Swiss Army part of Swiss Gear since apparently this isn't one company and you gotta find the right people to assist you. If I could get my money back now I would but I'm not sure why these things don't have sturdier straps.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything I need in a bag

    Posted
    sameepiii

    I'm a 29 yr old who goes to work and college. I did so much research into buying a laptop tote, and I just bought this today from Best Buy. The material feels durable, and I love that the top is zippered and that it has an opening to put it through a suitcase handle. The inside is durable too. Lots of fashionable totes don't really have padded interiors, but this one does. Lots of pockets for organization. You can most definitely stick a water bottle into one of the interior pockets. I plan on using this tote to go from work to college without switching bags. I also plan on using this bag for traveling. I LOVE that this bag has a long shoulder strap along with the regular handles for the tote. I feel like this bag will complement my business wear at work, and my normal clothes for college too. I didn't want a tote that was too casual looking..but something that can be enhanced or toned down depending on what I wear. It wouldn't look out of place if you wore casual clothes OR professional clothes and walked around with this versatile bag. ;) I would buy another one if it came in different colors, I love it so much.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality case and bag

    Posted
    RaulY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed something durable for my wife's Surface Book 2 that would also let her bring teaching materials, printed manuscripts, or other work along with her on the fly. She has a tendency to over-stuff everything she gets and is generally hard on cases and handbags. After a couple of months, this has held up better than expected. It does provide good cushioned protection for her laptop and has room for everything most normal people would pack. On good thing is that there are straps that will loosen the neck of it to give a bit more room when you have someone who overloads their bag. It's a good product at a reasonable price.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Spacious but Straps' Quality Deteriorating

    Posted
    Christina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Ample storage and compartments for various items [pens, calculator, laptop, etc.]. However, the quality of the strap attachment is questionable. The piece of leather that is hiding the stitch attachment of the strap to the bag has ripped and it makes me question the quality of the strap that I do not put more than my laptop in the bag. Not that I was putting much more weight previously. If only using for a laptop and a few lightweight items, this is a good choice. But if multiple files that are heavy/bulky are carried with a laptop, the total weight may put a strain on the strap.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Tons of room and plenty of pockets!

    Posted
    brittanyblondie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this bag for travel. I needed something large enough for my laptop, Galaxy Tab S, Galaxy Tab 3 7.0 Kid's Tab, and double as my purse. I'm a Mom whom is always prepared and because of that, I carry a little bit of this and too much of that. This bag held it all and then some! I loved the fact that I could carry it as a purse, or use the long strap for cross-body, or unzip the bottom of the front pocket and slip it over the handle of my suitcase. It's a great bag, sleek, fashionable, and has so many convenient pockets and space. I'd definitely recommend this to you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Bag/Carrier the workmanship is exemplary.

    Posted
    Butch1967MeatCutter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Zoe bag that I purchased was suggested by my wife. I am a bilateral/double leg amputee. Since I spend all of my time in a wheelchair, my wife suggested a bag be added to the chair. In order to carry essentials needed for my day to day living. So upon her suggestion I purchased the Zoe bag after reviewing many bags of all types. My wife was able to modify the Zoe bag and affix the bag to the front of the wheelchair in a manner that I could easily use the bag and enhance my quality of living. Sincerely, The Meat Cutter

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Women's laptop tote

    Posted
    Mutya
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love it so much. It has many compartment/pockets that i could make use of. It's all in one. I have all my things in the bag. Everything is organized including my gadget accessories were in the right place. I don't need to think or change my bag everyday. I no longer need to bring my separate bag. I just simply carry it everyday at work. This is a must have to every woman who works in the office.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Holds everything I need when traveling

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I travel every week and the Zoe woman's laptop tote acts as a purse and a business bag, holding my laptop, my kindle, everything I need by my side, and more. It is easy to carry and fits perfect under the seat on the plane it has many pockets to organize according to my needs. It fits nice on my carryon my only conplaint is the strap that fits over my suitcase handle is to tight making it a struggle to take it on and off. It does however have zipper slot that fits the handle nicely. If you travel like me and stuff a bunch a things in a carry on that you want at your seat with you I would totally recommend the Zoe laptop tote.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wife loves the bag!

    Posted
    jays4894
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this bag for my wife when her previous work/laptop bag wore out. It has multiple pockets, inner zippered compartments, and has this feature where you can slide the bag through the luggage handle if you're traveling through an airport (this have been pretty handy in our travels). The build quality is very nice, and the arm straps are very durable. We've had the bag for a while now and my wife travels around a lot for work. The bag still looks new and my wife has had nothing but compliments and thank yous to me for getting it. We recommend this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Couldn’t give 5 stars because

    Posted
    Bailey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Couldn’t give this bag five stars because I have t had it long enough yet to stand the test of time (or at least a year). But so far I can say that I love it. It stands upright. Has a sizeable padded pocket for my HP 15.6 laptop. Other compartments for cords, mouse, files. Pens etc. This bag looks terrific. Oh, and has a pocket that allows the bag to be attached to a roller bag when traveling. If you are looking for a bag that doesn’t look like a mans laptop bag, this is it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A CLASSY REINVENTION

    Posted
    Alonendc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This bag is so cute. Yup its a laptop bag but it can be absolutely so much more. To the younger students its a book bag. To the hipsters it 's a soft and comfy tote bag. Meanwhile to the women out there that who's always looking for more space, it is definitely a classy reinvention of a pocketbook full of pockets and zip ups, ahhh space. ENJOY LADIES!!! .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best "tech" bag I have found anywhere

    Posted
    Taxman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been searching for a sturdy multi-pocket bag for my tech items for years. This one fits all my criteria: long handles, shoulder strap, multiple pockets inside and out, zipper or snap enclosures and a sturdy, durable exterior/build. I have been using it for several months and love it. I put off buying it at first because I thought the price was a little high, but it is well worth every penny because I can see this bag lasting a long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, roomy bag for a 17" computer

    Posted
    Katie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Needed a computer bag that would hold my new 17 " laptop with some room to spare. This tote is surprisingly roomy, has enough compartments to hold accessories and papers and is washable on the outside to keep it looking good. Not too heavy once packed which is also a consideration. Wanted a leather tote but not disappointed with this selection and the price. Used it for travel and did not need an extra purse which was a great help going through the airport.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great work bag

    Posted
    Commuter
    • My Best Buy® MemberMember

    I've had this for three years, and I like it a lot because it is stylish and compartmentalized. It can fit two bottles, or one and lunch, and a small/medium sized laptop. The leather around the straps has worn a bit and my zipper is starting to be a bit finicky, but I'll likely replace it with a new version of the same thing because it's served me well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Travel Computer Bag!

    Posted
    TrainerChix
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched various women's computer bags on line. Many of them were not padded, many didn't fit my laptop (15"), and many were way overpriced! I found this one at BestBuy.com and bought it at the store. It not only fit my budget, it had everything else that I needed as well. The bag has plenty of room for a 15.5" laptop, tablet, cellphone, umbrella, water bottle, pens/pencils, etc. It is constructed really well and still looks great!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Won't last

    Posted
    Ebaluyut
    • Verified PurchaserVerified Purchase

    I ordered this bag for a recent business trip. When I received it the clasp for one of the straps was broken and there was an ink stain inside one of the pockets. If it weren't for the fact that I was pressed for time, I would have returned the bag. I do, however, like the size and style of the bag. I have a feeling that I may have received a bag that was previously returned or Best Buy has a terrible package/shipping process.

    No, I would not recommend this to a friend