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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6067 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Switch 2 + Mario Kart World Bundle's overall performance, vivid screen, and portability. The design is also a frequently praised feature. Some customers have expressed concerns regarding battery life, game selection, and storage capacity. A few customers mentioned issues with heat dissipation and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 6,067 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Amazing Upgrade – Totally Worth It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Switch 2 exceeded all my expectations. The graphics are noticeably smoother and more vibrant, and the faster loading times make a huge difference when jumping between games. I also love the upgraded screen—it looks incredible whether I’m playing docked or handheld. The battery life is solid, and everything feels more responsive overall. Nintendo really listened to what fans wanted. Backward compatibility is a huge plus, and the new titles optimized for the Switch 2 run beautifully. If you’ve been thinking about upgrading or getting your first console, this is the one to get. Zero regrets—worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing Quality and Perfect for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this product. The build quality is solid, everything feels durable, and it works exactly as promised. It was easy to set up and even better than I expected. The design is sleek, the performance is smooth, and it definitely adds convenience to my daily routine. I would highly recommend it to anyone considering it—well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Review of the Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Nintendo Switch 2 for a while now, and I can honestly say it’s the upgrade I was hoping for. Nintendo kept everything I loved about the original Switch but made it faster, smoother, and more enjoyable in just about every way. The first thing I noticed was the performance boost. Games load quicker, run more smoothly, and look significantly sharper both in handheld and docked mode. The new display is bright and vibrant, and it makes every game—from big adventures to simple indies—look amazing. I also really appreciate the improved battery life. I can play for much longer periods without worrying about charging, and the handheld mode feels much more comfortable thanks to the refined design and sturdier build. The updated Joy-Cons feel better in my hands, the menus are faster, and the whole system just feels more modern and polished. The fact that it’s backward compatible is a huge plus, because I was able to bring my entire Switch library with me right away. Overall, the Nintendo Switch 2 feels like a natural evolution of the original. It doesn’t change what makes the Switch special—it just makes everything better. I’m genuinely impressed, and I highly recommend it to anyone who loves Nintendo or portable gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Backward compatibility, Overall performance

    Rated 5 out of 5 stars

    Next time, try Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pickup experience and, with high demand items, Best Buy has had the most solid system with their variety of bundles! I have a PS5 and Switch 2 both thanks to them. The Switch 2 itself is a wonderful upgrade and fixes the frustrating frame rate and graphical issues with games like Xenoblade 3, Pokemon Scarlet/Violet, and Pokemon Legends: Arceus. The free upgrades to Switch 1 games is a very nice perk. The kickstand is much more comfortable, the battery life is improved, and the charging port on both top and bottom is a wonderfully needed correction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nintendo Really Did It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the perfection of handheld gaming. The thought of trying something like this may be hard to get into for some, but if you ever find an opportunity to try it… do it. You will find yourself enjoying life a lot more with this thing trust me. Nintendo knocks it out by perfecting many flaws of its predecessor. Couldn’t recommend it more if you love video games. It’s beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s definitely an upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the console’s quality and size very comfortable to use. The new game that comes with the Switch is extremely fun and better to buy the $500 deal rather than separate. The only concerns are these prices, everything else makes the Nintendo Switch 2 a better upgrade than the original Nintendo Switch! (Other than the battery on it).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy with my next generation console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Switch 2 purchase from Best Buy. The system itself is great, but what really stood out was the in-store experience. The staff was knowledgeable, helpful, and made the whole process smooth and stress-free. I didn’t feel rushed, and my questions were answered clearly. Compared to other retailers I checked, Best Buy was easily the better experience from start to finish. Everything was straightforward, well organized, and professional. I’d definitely recommend buying from this location and would choose Best Buy again over the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Childhood Memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a Switch for so long, so when the Switch 2 came out, i had to buy it. I love the console because it’s hand held and easy to travel with. I’ve always been a Nintendo Girly, and have a lot of their products so this came just in time. I haven’t played on the big screen yet, but I’ll get there in due time. Mario Kart is a blast! I have so much fun and love how crispy and clear it is on the screen! Lately, I’ve been playing old school games with my online account. Great job Nintendo!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Faster, larger, heavier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than switch 1. eShop doesn't lag, the boot time is fast, but battery life is poor. The joy cons controller are magnetic versus the snap of switch 1. Different sounds too when using the system. A lot more base storage space versus switch one. Can play switch one games on switch 2

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Upgrade - Get a EX SD Card Too*

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Switch 2 (S2) as an upgrade for the many Switches (S1) in my household of four. It is a nice handheld and the build quality seems better than the S1. The set-up was frustrating (*this does not apply to those without a Nintendo account). Basically, the unit requires a Express (EX) SD card to transfer the information from your old S1 to the S2. We have all kinds of SD cards, but none were EX. This meant that we were not able to play on day one (Xmas). Got the correct SD card the next day, which was an additional $60, wasn't happy about that. After doing the transfer the system was up and running. I then decided to download the bundled game. That took longer than expected, probably because I had a kid asking if it was ready every 5 minutes. The game finally downloaded and my kids got to play the system a day after they received it. The new Mariokart was well received. My son also enjoyed the larger format. We got some additional controllers, Donkey Kong Bonanza, Metroid and FC 26. Nothing has been touched and the kids have mostly been playing the S1 games on the S2. I think that the S2 is a good upgrade as compared to the S1. Nothing has really sparked my interest as an adult gamer, but hopefully their will be some good titles coming out in 2026.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    Next-Gen Feel, Last-Gen Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant step up from the Switch OLED in terms of screen size and graphics, but it is disappointing that this model does not keep the OLED display at this price point. The bundled game (in this case Mario Kart) is a fun time-killer, though the library felt a bit thin at launch and has only recently started to fill out. The Joy-Con controllers are still small and awkward for longer sessions, so picking up a Pro Controller is strongly recommended if you plan to play often or for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Backward compatibility, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the switch 2 for Christmas it's pretty sweet and I love the graphics I was also able to hook up old remotes so everyone can play with me. I can play the old switch games on it as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Buy but with caution financially

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the people against the idea of owning a console you “don’t really own”. I don't agree with Nintendo and their tactics of non physical games either. But besides that it is a good console, games are smoother, the screen is nice. A FEW $$$ WARNINGS: If you are not financially in a good place or are getting this for a child just know you’re most likely going to spend much more than the console price to get a full good experience. The games are expensive as well. I recommend getting their subscription if you want to update some of your games to the switch 2 format or be willing to pay to upgrade each game for $10. If you want storage you can’t just use a normal SD card. You gotta buy a EXPRESS SD card ($$). Dont forget a screen protector, hard case and a carrying case ($$$). If you can afford it go for it. I didn’t realize how much more I’d spend till I got it honestly — I swear Nintendo didn’t used to be this bad. Know what you're getting yourself into, do some research and know if you try to jail break or hack you basically get stuck with a $$$ expensive brick.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nintendo Switch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch is a great console with the best of both worlds—you can play it at home or on the go. The game library is fantastic, and it’s super convenient for travel. Battery life could be better and Joy-Con drift is a known issue, but overall it’s an excellent system. Highly recommend for anyone who enjoys versatility and Nintendo’s unique games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nintendo Switch 2 is honestly a great upgrade if you enjoy playing both on the TV and on the go. The new screen looks much brighter and sharper, and the console feels faster overall. Games load quicker, the graphics look cleaner, and everything runs more smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Nintendo has done it again! To

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing my Switch 2 nonstop. The new games like Donkey Kong Bananza are amazing but it plays all my old switch games too, but with even better performance. The quality and feel of the console also feels premium, not cheap like the first Switch. And the screen is massive!! Picture quality is wayyy better than the original switch. Highly recommended. Just be sure to get a screen protector and a carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Switch 2 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great console. Works well, large screen. Resolution could be better. I love the magnetic joycons and the new stand. Highly recommend for Nintendo fans, or for those who want convenience. Price isn't my favorite, but it's understandable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming at its peak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nintendo has done it again—and this time, they've broken the speed limit of joy. The Switch 2 is not just an upgrade; it’s a leap forward in imagination, technology, and sheer playability. Sleek, snappy, and whisper-quiet, it blends console-grade power with the soul of handheld gaming. The OLED+ display is jaw-droppingly vibrant, the loading times are near-instant, and the new adaptive haptics make every game feel alive in your hands. It’s everything fans dreamed of—and more. But the real crown jewel? Mario Kart World. This is not just another kart racer—this is the ultimate celebration of everything Mario Kart has ever been, plus everything we never knew we needed. Imagine world tour-style tracks, gorgeous open-world hubs between cups, real-time online tournaments with 100+ racers, weather systems that change the game, and kart customization so deep you’ll feel like a motorsport engineer in the Mushroom Kingdom. From gliding through a futuristic Neo-Tokyo track at sunset, to speeding across a frozen waterfall in Antarctica, every single course feels like a work of art you can race on. The soundtrack? Pure serotonin. The visuals? So clean and colorful they look unreal. The controls? Silk-smooth. The competitive and co-op modes? Addictive and full of surprises. Mario Kart World isn't just a game—it’s a global phenomenon waiting to happen. It blends nostalgia, innovation, and multiplayer magic into the most exhilarating racing experience Nintendo has ever crafted. Final Verdict: If fun had a face, it would be smiling behind the wheel of a red kart on the Switch 2. Whether you're a veteran racer or new to the track, Mario Kart World on Switch 2 is a MUST-PLAY masterclass in game design and entertainment. Score: 11/10 – “Too fun to stop. Too pretty to blink.”

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size

    Rated 5 out of 5 stars

    Awesome game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my son birthday gift ! He absolutely loves it and plays it everyday the screen on the system is definitely bigger than the first Nintendo switch… I love the magnetic controllers and how easy it is to set up I you’re thinking of purchasing do so I high recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Nintendo Switch 2 is a Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the system for the past few weeks, I have really enjoyed my time with it. The updated Joy-Con controllers are much better, the larger screen size is fantastic, and the upgraded games from the previous Switch feel so much better to play. With Mario Kart already out and Donkey Kong + more on the way, it would be a no-brainer to pick this up.

    I would recommend this to a friend
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