Customer Ratings & Reviews

Sales person I had was excellent and very well Infor

Excellent service! Great installation! It was such a relief I didn’t have to install the protective shield myself!

So far I never have bad experience with the service there's a couple guys l like there they help me out every time that I need something

Thank heavens I bought a screen saver with blue light protection. My eyes used to get tired after using my tablet but now my eyes don’t fatigue. Best Buy installed it and I couldn’t be happier. I’m sure I would have messed it up had I put it on myself. They are pros.

Upon walking over to the Geek Squad area of the store, we were quickly greeted and advised that they were finishing up with a previous customer and would be with us in just a moment. We had to wait less that 5 minutes and they took our iPad and screen protector and installed for us. They had it maybe 3 minutes. The protector is installed perfectly - honestly you cannot even see or tell that it is on there. No bubbles or anything on the screen. Highly recommend letting them install any screen protectors.

Very sturdy! Will buy this again but seems like it will take time before I need a new one ;)

Geek squad did a really great job putting the glass shield in the iPad. Highly recommended

The screen protector was installed perfectly, no dust or bubbles. Compliments the iPad

The geek squad installed a screen protector on my newly purchased Sony Xperia 1. It is very convenient for my to browse the store and within 15 to 20 minutes return and have the screen on my phone. A few months later, my phone dropped and the screen cracked, thanks to the perfectly placed screen protector by the geek squad agent. I was able to return to the store and they installed my replacement while I browsed. This is top notch service, I love Best Buy, and will always continue to do business with them!!

Actually it was not a TV it was a protector cover for my tablet. It was a very good service and the associate that help me was very professional and it did not take more than 10 minutes and of course I will recommend my friends and family .

I really goofed up trying to put my iPad Screen Protector on myself. It was worth $14.99 to have a Professional put it on for me. No lint under the Protector and no bubbles either.

The agent that installed my tablet shield was a true professional. This individual treated my tablet as though it were his very own. The installation took less than 10 minutes, and I was given care instructions. The shield was perfectly aligned with the tablet, and the bond was uniform without any air bubbles. This was a perfect installation by a perfectionist!!

Fast and courteous service. I would recommend this company

i will start by saying i am very glad i had geek squad install my screen protector for my ipad air as i can never do this right--it always takes me forever and i end up with lots of fibers and airholes, etc. installation took maybe 10 minutes by geek squad. the only thing i am disappointed in was the customer service provided by my geek squad agent. he basically just came out of the room where he installed it, walked over to me, and rudely tossed my brand new ipad air onto the counter at me. didn't say anything else to me and walked away. odd behavior for an employee, but maybe he was having a bad day. when i looked at my ipad air i could see a lot of air bubble still, which i don't usually see when i use geek squad installation, and i was going to ask the guy about it, but i ended up just leaving as i did not really want to have to talk to the guy as he seemed to be not interested in helping people. but have no worries after a few weeks all the air bubbles finally disappeared and now my ipad works and looks great.

I only payed $15 out of warranty to get the peeling from the hinge fixed, but for a small price preventing long term damage was the goal. Despite telling me it'll be hours before it was done, they actually got it done much quicker. Just wish I had an exra phone and number they could call to let me know because I ended up picking it up hours after it was finished based on the estimated time.

Real friendy staff and patient, also took their time with my item.

The shield was great and I highly recommend that folks use the Zagg shield on the kindle. The fellow who helped me with my kindle and accessories purchases walked me right over to the guy who installed the shield. He was quick, professional and friendly, gave me instructions about what it would do and how it would function, and it was a great experience. The only thing that was a slight hiccup was that he said the bubbles would disappear in a few days to a week, but it actually took almost two weeks for them to go. Otherwise, it was great and I'm very happy with the installation. Well worth having them do it, as I don't think I would have had the nerve to do a wet install (literally, water all over the place!) of the shield on the kindle!

Awesome Service. love it. Do not want to live without it.

My Delafield store has a service sales person named Cowboy, this is for real. This guy is super sharp and extremely helpful. Absolutely the best sales person I have ever had when it comes to helpful and great service over all. I suggest you ask for him if you’re in the Delafield store. Ronn. wisc.

For small devices, like a watch, you can probably do that yourself. But for larger devices, especially an iPad, you should just spend the small amount of money and have them put it on for you. It's guaranteed for life and if they mess it up, then you will put a new one on for you free of charge. And if you're lucky enough to get Alyssa at the Best Buy in Morehead City, North Carolina, then you'll have it done correctly the first time. :)