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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 5190 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 5,190 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The care taken by the agent to ensure the device screen was clear and free of any dusk or particles was great. The agent very patiently applied the screen protector. I am extremely pleased with the product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth extra fee for fast, perfect, pro install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated whether to add a glass screen protector to my iPad, but it cost too much to leave unprotected. I've installed my own screen protectors before but the dust, bubbles & unevenness that resulted from DIY attempts convinced me to get Geek Squad to apply it on expensive devices. The courteous, friendly technician got it perfect on the first try, advised me not to put the cover on until it dried, and I left feeling a lot more secure about carrying the iPad around. Thanks again, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Zagg screen protectors but this protector is equally as good. It was easy for the Geek Squad to install and is performing great on my IPhone. I love the security function as well it works very well. The Geek Squad installed this on my phone very quickly as they always offer great service in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass screen protector of galaxy tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put on my glass screen potector perfectly with no bubbles! Great job and fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked up to the counter and was told I was in the wrong line, When another employee said I can help you right now,needless to say she went out of her way to complete my screen protector purchase and installation.as I was leaving I thanked her again and told her lunch was on me , I work as a recruiter for a large company it was all I could do not to try and recruit her. GREAT CUSTOMER SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a zagg glass shield to protect a new Samsung s2 tablet. The shields had inherent flaws--speckled and the glue didn't stick on all the corners. Geek squad put on four zagg shields, but all four had flaws. The zagg shields were discontinued for my tablet, so they were out of options. The geek squad team leader (David) offered to install another shield if I could get it from zagg, which I did. I'm so impressed by this level of customer service. He clearly went out of his way to resolve the problem for me so I could protect my new tablet. THANK YOU Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A screen protection glass for iPad is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being assisted in the purchase of the latest iPad model I decided to also get me a screen protector, since most of the time my 4 year old will using it. Knowing it needed installation and thinking about my past installations bad experiences when I did them myself I decided to give The Geek squad a try. They took great care of me and I had to wait just a few minutes for the installation to be completed (Geek Squad was not very busy as I went mid week), after it was done I saw that they had done an amazing job! I definitely recommend Geek Squad for their great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda annoyed by there new process. They took it in the back completely taking away the opening of the box aspect for a new product and then took over 30 minutes just to apply a screen protector. I miss when they did it right there with you and it was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad put it on the same day. They were pretty quick on putting the shield on the mini iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best service ever. I don’t have the persons name but have yet to have such great service as we did from the young lady that helped us with the I Pad !! Also the young man with the geek squad that downloaded info from old to new. His name was Dalton hers began with an I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this screen protector years ago and it is still going strong without a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Achieved my incredibly high standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad install my tablet shield. I like paying someone to stick those on for me because I can then have ridiculously high standards for the work. If there is any hairs or dust under it, I expect them to do it again. Repeat until absolutely perfect. I also made sure to communicate that to the tech as I was purchasing the install. They took a long time to get the shield applied, and it was expensive for what is basically putting on a fancy clear sticker. With this "install" I was buying years of non-annoyance. I got perfection and it was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet Shield & assistance choosing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet shield for our grandson's tablet. The young lady who assisted us picking out the right one also installed it for us. Very happy. She deserves a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Ultimate installers..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why fumble around, make a mess, mumble under your breath when all you have to do is have GEEK SQUAD do what professionals are trained for? They have installed many things for our family. So glad we've used them successfully over the years. And the ease of putting this protective film on my iPad glass saved me from bouts of frustration. So don't hesitate or procrastinate, save yourself from pulling out your hair and call GEEK SQAD before your finish reading this review. Sure saved us wear and tear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take care of your expensive electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry when it comes to expensive products. Haven’t had any issues yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad @ West Little Rock ALWAYS gets the job done right for me the first time! I have jerky hands so tablet installs are usually not for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing. Haven’t had a problem with bubbles or anything with my screen protector. Everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSSMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Geek Squad late last summer in Rockford. Thought the price was a little high, but "Geeks" did a lot of work on our computer and they were very patient in explains things we needed to do. Then had work done in Crystal Lake store because they had the earliest appoint time. They also did an excellent job! And I think the computer was only there two days! Impossible to live without your computer now days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having Best Buy do the Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two Samsung tablets within a week or so from Best Buy. With both, we had a Zagg Shield Protector HD installed in store. With the first one the Geek Squad Techie new what he was doing, took his time, and it came out having only a couple of very small blemishes and was acceptable. On the second one, done by someone else was basically a failure, lots of imperfections and unacceptable. He obviously didn't have the experience of the other techie, or take his time. The excellent part is that Best Buy (a fine company) removed both and refunded our money since the protectors were guaranteed along with the installation.

    I would recommend this to a friend