Customer Ratings & Reviews

Very patient, understanding and empathetic, quick and professional

If you buy your Zagg Shield for your iPad at Best Buy, why not let Best Buy put it on your iPad? It's a no brainer: they do excellent work, and since they must do this service many times, their expertise is apparent. Even if it costs you a service fee, it is worth it.

Quick, and as I waited! Has stayed in place under usage. Love it.

The agent and team we worked with was great and very patient as we had to transition our old technology into 2 new ipads. This has been our best experience since the COVID fallout

The agent was very courteous and attentive. Very good sales man.

Good value for the product! Geek Squad was very helpful. Would buy again.

After I purchased my new iPad Air they asked if I wanted any accessories. I asked about the screen shields and they recommended the Zagg product. They also asked if I wanted it installed. I said yes and it took only ten minutes to get it installed. They pointed out that it would look even better after it dried in a few days. They also pointed out that I would get a lifetime warranty if I registered it on the Zagg website. I did that and the warranty makes it worth the price I payed .

Helpful that tech attached so it was insulted correctly

We were warned that applying the screen protector is not as easy as we might expect. It is easy to get bubbles under the protector, not fit properly to the screen, or have other fit issues so we decided to have Geek Squad install. They did a perfect job and we only had to wait 15-20 minutes. As mentioned in review of protector, the iPad was knocked to a hard floor with no damage. If we had installed improperly, we might have had a bad outcome and not been covered. Worth the $15 installation fee.

After the purchase of my new I pad ,I wanted to make sure the screen was protected, I had previous experience with the screen protector and did not hesitate buying and having it expertly installed on the screen..... No bubbles or imperfections whatsoever. The agent was very professional and patient as he was not satisfied with the first install and immediately performed the install a second time ( with a new protector) . I am completely satisfied.

Despite the excellent training received by the Squad staff, it took several tries before proper installation at the Geek Squad counter. It is a task that not only requires skill but the proper set up and environment. In this case it should have been a "clean lab" space where the amount of dust particles in the air and work surfaces would be minimized and that the staff was not afforded. I got impeccable service because the staff were very professional and only satisfied when installation was perfect (no dust speck between iPad pro screen and shield).

These guys knew exactly what they were doing. One was a supervisor. It took less than a half an hour to complete. They explained and demonstrated how to use the mount. They were completely confident in the integrity of my walls and the ability to support the system. I would hire them again in a minute.

Good service and excellent customer support in person

Rather than installing the shield myself I decided to have the Geek Squad do it. It can be tricky to do it yourself and you may find your fingerprints on the screen if you do it yourself. Or worse you could mess the shield up to totally and have to repurchase it. Save your money and your sanity and let the Geek Squad do it. They did a great job, and if they damage the shield in the process they will obtain a new shield at their cost, not yours. The service is well worth the money; I would use their services again.

I bought an IPad and they put a screen protector on it at the store. They also put the protective case I bought on it too. It only took a couple of minutes. They were so helpful and friendly.

Everyone has a good chances of wining but everyone thinks we can win or not it’s just taking your or risk to win and be brave and believe in yourself

Samsung ZFlip 3 screen was a pain--needed to be replaced a couple of times before finally being able to upgrade the phone. Still, nice to be able to bring it to Best Buy and get it replaced for a very low cost.

One person might think, "Wow. Fifteen dollars to have another person to do a job that I can; I'm not gonna do that!" This is so worth it, you simply could never do as well of a job as the GeekSquad can with putting these tablet covers onto your iPad and if they mess up then it is at no fault to you - they take it off and put a new one on with no cost to you. If you have any doubts about putting on product covers on your own, just bring it in to your local Best Buy and they will do a fantastic job for you! Trust me, I have done this twice.

Even though my screen was no longer in stock a new one was installed. I paid a minimal fee and have protection for life.

Just bought a new iPad and wanted a screen protector on it. I have 3 dogs at home, so I knew it would not be a good place. I decided to go to Best Buy and get them to put it on. For the first attempt, a small speck of dust got underneath the middle of the protector. He asked me if I wanted him to try again and I asked if he could. Second try was perfect. No dust and was put on evenly.