Customer Ratings & Reviews

Wonderful service from the mobile department who stepped up to help due to geek squad being tied up with the computers. The shield was installed quickly and professionally. Jordan made sure that It was placed property with nothing between the screen and the shield. I have used bestbuy for shield installations on all of my devices and it is totally worth the cost.

The Best Buy employee doesn’t an Excellent Job when installing the Protection Screen. I witnessed an iPad that was ran over by a car and the Glass Screen was not cracked except the weight of the vehicle caused the internal parts to be pushed out the sides!!

They were very friendly, and got me in without an appointment. Didn't know if you would have had the screen protector or not , no one else did.

Always purchased the Greek squad installation for any of the tablets or phones that I purchased. As a general rule I’m not very good at installing these screen protectors and I find that they are more experienced and you don’t end up having bubbles or‘s weird spots in your tablet area.

The technician applied a protective shield to my tablet and it was worth every penny it cost. It was also done quickly.

The Zagg screen protector is excellent and to have a Best Buy team member put it on was even better. I don't have the knowledge or hand steadiness to do this. They were excellent.

I bought my laptop for college and decided to purchase a screen protector for extra safety. Deciding to allow the Geek Squad to install it was the best idea! I left my laptop with them to install the screen and a few other things within a 24 hour window! I was surprised when I got a call 2 hours later that my installation was already done! Loved the efficiency and customer service!

First of all the Manager at this store is unbelievably helpful and gives excellent customer service. The employees at the Geek Squad counter were quick and efficient.

my screen was put on with my set up for my ipad all in one setting-so didn't have to come back....very convenient and was very easy to work with and friendly-thank you Geek Squad

The geek did a good job installing and it was pretty quick install

Installation of screen protectors will always be done by an employee of Best Buy. They get it done right or redo it.

I didn't trust myself to not get bubbles or make my tablet screen protector crooked doing it myself, so I took it to Best Buy and them install it. It came out perfect and it was free with my Best Buy Protection plan

While I hate paying for services that I can do myself, I allowed Best Buy to install my screen protector. They assured me that if the shield failed, they would install the replacement at no charge. Also, they told me to return if I found dust particles, bubble or other unattractive issues after the protector had been on my device for a few days. I could not have done a better job,based on other screen protectors I have installed, and have no reason to return for a replacement or re-install. So far, all is well!

I highly recommend the Geek Squad installation of phone screen protectors! You can always ask them to reinstall the screen protector if it isn't to your liking which is way better than messing it up yourself. They sometimes even open a new screen protector package for FREE if they can't salvage the first one. This makes it a fail-safe way of having your screen protector installed to your liking! Highly recommend!

Great service and attention to detail. It seems they use a machine

They were super helpful & kind! I bought my iPad & screen protector & they installed it the same day!

There was a communication problem. Geek squad passed it off to someone else, who passed it on to another. It seems the staff was not clear on who could install it, so I was sent to a few different places with the response, I’ m not supposed to do that anymore. So I had to wait a while before they decided who was going to do it. The woman who did finally do it was extremely friendly and efficient.

I wasted an expensive clear shield for my iPad trying to get the bubbles out. I applied and reapplied. I had bubbles, sticky fingerprints, lint and it was slightly crooked. I got frustrated and bought another shield and had BB techs install it. They are awesome! It's perfectly invisible. It doesn't affect the pencil either. It's like glass. I have coverage and protection and you don't even know it's there. Pay the $15 installation fee. You won't be sorry.

Excellent service. Reasonable price. This is second time I have used BB to put a shield on a product for me. I would use them again. They were fast and efficient. I could not do this myself. Glad BB offers these type services. What might be simple to some is not simple to others. Thanks guys!

The sales person was great but hadn’t worked with placement of this type of shield. I was thankful as well as impressed that they were willing to openly say that they didn’t feel comfortable putting it on and found someone else to do it. I’m sorry I don’t remember your name, but to any & all of your sales staff, I want to say thank you for being so honest with me. It’s one of the reasons we continue to shop at your store.