Customer Ratings & Reviews

Just plain DURABLE . This iPad is always being moved/ carried around from one location to another. Great protection.

I have tried multiple times to install regular screen protectors on different devices and always end up getting dust or air bubbles underneath. I've also attempted to install a zagg invisible shield which was a pain. The geek squad got this install near perfect. All bubbles went away in about a day just like they said and it looks great. Only con is the home button cutout wasn't lined up perfect so there is a little bit of dirt starting to build on the edge. Not causing any issues yet and hopefully it won't. Other than that I am extremely happy and can say from experience it was totally worth the extra money to have a "pro" put the invisible shield on.

I thought that the person was very efficient and intelligent and quick. I do miss the techs in the department who usually assist me

I ended up getting a new laptop. Juan made sure everything transferred to my new one and he was kind and patient. Excellent customer experience! He needs a raise and recognition.

No matter how hard I tried, i couldnt get that darn thing to stick on straight and be clean under it. i have cats and their hair would mysteriously appear under film that was clean a nanosecond before. soooo frustrating! I had the GeekSquad mess up one on an ipad....they pulled another one off the shelf and fixed it on the spot! They will do right by you. i have had them install 4 of them on various devices- WORTH IT. my phones and tablets are protected till their last day

I am so happy this service is offered. Unfortunately, it use to be free with purchase and now it isn’t. The installer did a topnotch job!

After standing in line for half an hour. I was told to go to another line to stand for another 15-20 mins. because geek squad are the only ones who install the tablet screen protectors. However, weeks before the Bestbuy mobile employee installed my iPhone screen protector and did it in half the time. It took them half an hour to put it on and when i came back they made me wait again for ten mins in line. I had already paid. They eventually worked them selves out but when they gave my iPad back there were bubbles all over it. They didn't try to squeegee them out at all. I could have done the same job. Definitely not worth the $15 dollars.

I'm sure it would have been easy enough for me to apply the screen protector, myself, but the one I bought was not cheap and I didn't want to risk fudging up the application. The Best Buy staff was professional and precise in their service.

I purchased the service contract for two yrs. on my new 76 inch tv, Everything was done to perfection. They were on time, installed it where I wanted. And they cleaned up after it was all done.

The agent helped me in installing my screen protector which is very helpful for me because it is difficult to install that. She installed it nicely, quickly and neatly

The Young lady who did the screen saver installation did a great job. She made sure that the tablet screen was completely clean and free of dust before installalling the screen saver. She also made sure that any bubbles under the screen saver were removed and then cleaned the screen saver. These screen savers can be a little tricky to install, so it is best done by one of the Best Buy professionals.

I bought my IPad Pro 12.9” and decided I wanted a screen protector since the screen is so large. I chose geek squad because they offer a no worry process of installing the screen protector. If I buy it and try to install it and mess it up, I pay to replace it, If I pay them to install it and it doesn’t install properly they fix it at no extra cost other than the installation fee. In my opinion, a NO BRAINER!

The Zagg Shield is great. The clarity is outstanding and you don't even notice that it's covering your screen but you can be confident that the screen is protected. The in-store install took just minutes and with a full guarantee I knew I would not have any problems. Although other reviews say you can put the screen on yourself, I did not trust myself and wanted it to be perfect – and with the Best Buy install it is.

I can't put a shield evenly on a phone let alone a tablet. I had 2 big tablets that both needed a screen protector (12.4 inches). I brought my own and they installed them pretty quickly. It is a lot cheaper than buying several screen protectors because you have to try again.

Ive had Zagg covers before and I know they're a great product. I've also had Best Buy crew members install them for me. This was the first time that it took three brand new protectors to get one on and on right. I The Best Buy crew members were extremely patient and worked diligently until it was installed and installed correctly to my satisfaction. I dont blame them for the problems - you could see the scratches on the Zagg's - it must have just been a bad batch.

Brandon installed the shield for my new iPad within minutes and ordered my case after discovering there were none available in the store. He set up my new IPad for me and went over the new features of the IPad Air that I purchased. He was efficient ,patient and kind to a 73 year female.

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They do a great job. I asked about installation when paying for iPads and clerk quickly assured me they could do it. My bad for not looking at receipt closer because they charged $15 each for the “service”. We had two iPads.... I was surprised when looking over receipt later

Excellent customer service! The clerk took the time to show my 5 year old grandson how to work his iPad. Now my grandson can show me!

Great screen protector install service with a very good customer service. I could never install this right so it was greatly appreciated to have it done professionally…