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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 5210 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 5,210 reviews
  • Rated 5 out of 5 stars

    good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good idea to have the pros help and expert experience with your devisees and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad needs refresher training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the end result. Went to the holland location and got help from the geek squad member named Austin. Said he’s been there for 6 years. I haven’t been to Best Buy in awhile and was wondering if I had enough points to get a reward to make the $14.99 screen installation price a little cheaper since I got my nephew a switch. Main reason he needed a screen protector on it. I had 420 points at the time and could redeem $5 reward. Austin said I couldn’t. Installation took 30 mins and within that time I looked it up and found that I did have enough and could redeem some points. Just mad me upset that Austin with his 6 years of experience at Best Buy in the geek squad couldn’t help me and was rude to me. His attitude definitely affected my day. Hopefully he gets some retraining with everyone at Best Buy for the holiday season. But the screen protector was installed looking perfect. $14.99 is pricey but it’s inscase they mess up and need to put a new one on. They don’t charge you if they mess up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent people and services awesome work and job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job! It was installed quickly and had no bubbles. I was very satisfied with the product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. New shield on phone and tablet. Older models, had to order, 4 days and let me know they were in, 15 minute install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shouldn’t cost extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy to pay extra to have it installed on my new IPad Air I just paid big bucks for!! When I buy a screen protector for my iPhone they don’t charge extra. Not the Geek Squad fault. It took awhile to get it out on but it is a big screen protector and I’m sure it was hard to remove the bubbles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installation of screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job. but they charged way too much to put a screen protector on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first experience and the Tech was quick and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job installing, very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shield works great, good price, would recommend store installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my daughter tablet shield perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who help us is awesome. Great help Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed the screen protector for my kiddo’s ipad air M2 Chip did an excellent job. The first person who tried messed it up so I was grateful they gave us a replacement screen protector and installation. The second try (by someone different) was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queenp91

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helped me with my device of picking she was really nice. She helped me with everything I needed, and I appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed iPad shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful . Great customer service skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my device. They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great as I didn’t have to do the installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I-Pad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new protection case. I really needed a new one badly. It send durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and honest service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned when I bought the ipad, there was a unexpected issue with the screen. It was visible so I noticed it but the Lady who was also putting the screen protector on informed me this, and also told me that she will bring a different, new ipad, and that made me really happy. Her honesty gave me more reason to attend the same Best Buy for furture purpcahses, knwoing the staff working there offeres a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must for me to purchase. I'm horrible at installing these screens. This is a great service they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always happy to help. They do it fairly quickly, especially if they don’t have a line. I would recommend this if you’re not that great at keeping those bubbles out of your screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with geek squad highly recommended there services

    I would recommend this to a friend
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