Customer Ratings & Reviews
- Model:
- AWE81
- SKU:
- 10952549
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is durable and it works well for my laptop.
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a 17 inch laptop. Gets hot real quick. Like how it just sit on top with no real install needed
I would recommend this to a friendgreat chill mat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.price was great for this item, it's worth the money
I would recommend this to a friendCould have settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product, but a detachable connector cable and a more powerful fan could not go wrong
No, I would not recommend this to a friendLoud but does it's job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad cooling mat ... but it's loud. The tilting mechanism seems a little cheap.
No, I would not recommend this to a friendSolid base for a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found it very acceptable, but would have liked it to be about 1" - 2" wider for stability
I would recommend this to a friendGood chill mat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great solution to my back problem. I needed to use my laptop with a keyboard
I would recommend this to a friendits okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its not a bad cooling pad its just cheaply made...
No, I would not recommend this to a friendNoise always generate
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this product. The fan can generate noise easily. It's no way to fix.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We’re sorry to hear about your experience with the Chill Mat+ Laptop Cooling System. If you're experiencing issues, please contact our support team at 877-482-7487, available Monday–Friday, 10 AM–7 PM EST. We’d be happy to help!
Wallahi I'm Finished
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery guy broke it before i could even get it so...... ggs i guess
I would recommend this to a friendBrand response from Targus Team
Posted .We're very sorry to hear about your experience. It sounds like the product may have been damaged during delivery, which is incredibly frustrating. We recommend reaching out to Best Buy Customer Support to report the issue and request a replacement or refund. We hope this gets resolved quickly for you.
Bottom is hard plastic. Doesn't feel comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan is strong but the bottom is hard. hurts your legs if used on the lap.
No, I would not recommend this to a frienddoes the job, but fans spontaneously rattle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have expected quieter fans for the price, adjustable tilt is nice
I would recommend this to a friendGood air flow but a little wobbly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ajustabilty and air flow. Kind of weak for heavy lap tops though!
I would recommend this to a friendUnsatisfactory performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I see why this was on Clearance: JUNK. After two weeks of use, the left fan began to malfunction. It was making a very loud noise and was not spinning properly.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Our chill mats have a limited 1 year warranty. Please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to take a closer look and see if the issue with the fans would be covered under the warranty.
Great Concept but Bad Issues with Working Properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very easy to set up and adjust the various heights for 17" screen laptops. However, after 4 hours of using the product, the right cooling fan began to rattle like a hive of bees. I am planning to return the product.
No, I would not recommend this to a friendFAULTY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY...FAN MAKES NOISE AFTER ONLY A FEW USES
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear about the noise. Our chill mats have a limited 1 year warranty. Please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to look in to solutions for you.
Great but noo power cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 stars but no power cord so i have to give it 3
I would recommend this to a friendWorks but Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like all cheap products that have fans, it is the fans that gives out first. After a month the fans start to squeal for a bit when turned on and every so often but do go back to normal. If not for getting it on clearance for just over $20 it would not have been worth it.
No, I would not recommend this to a friendfit my need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but work well. I found one online which cost less
I would recommend this to a friendDon't like this product at all.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plug anything into the ports in the back the fan slows down and the devices randomly shut off. I have a halo light and a document camera in the ports and they randomly shut off. This started after the return window closed.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .It sounds like you may need to introduce more power. From the sounds of what you have described I would suggest making use of the DC power port on this chill mat to add additional power. Making use of this should stop your devices from randomly shutting off. You can contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST, They will be happy to help you with any questions you may have about this.