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Customer Ratings & Reviews

Your price for this item is $57.99
The comparable value price is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 1109 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,109 reviews
  • Rated 1 out of 5 stars

    Loud and useless.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fan controls, loud and the air is weak. For the price. Not even worth it. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that this chill mat appears to not be working for you. No, none of our chill mats have fan controls. However, they should not be overly loud. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to go over all options with you. Targus

  • Rated 1 out of 5 stars

    Weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hoping itd help cooling my razer 15 just a bit but i saw no changes in temperature on my laptop at all would advize against it

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We're very sorry to hear that the Chill Mat you purchased was inadequate. Please note that gaming systems, especially when running high-graphic use games, can run very hot. The Targus AWE57US is specifically designed to work with these hotter-running systems. This would be the cooling Chill Mat that we would recommend. Targus

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first but starting making a loud sound as if the fan broke out of no where. Used very lightly

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the chill mat appeared to get loud. Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you with a possible warranty claim. Targus

  • Rated 2 out of 5 stars

    It will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best cooler. I had to take the first one back because it made noise. But it is better than nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would expect this to work better than it did. I quickly returned this product as it didn't do what it was built to do.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But unfortunately i returned this product i choose i no longer needed it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No separate on/off for fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return - use it for voice work so the room has to stay quiet. This didn't have a separate on/off for the fan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was going to like this product, but I don't. I liked it for the sale price and for a few days after I bought it. However, that changed because every time I turn my computer on, the fan of this product makes a loud and annoying sound. I am not satisfied with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too weak quality and over price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't recommend it for its quality. Hidge can't hold a heavy laptop and its plastic. It is an odd set up to lift the chill mat.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the chill mat did not meet your expectations. Please feel free to contact us at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. Our customer support team would be happy to answer any questions that you have. Targus

  • Rated 2 out of 5 stars

    Regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Targus - Chill Mat+ - Black.,only last a few days and stop working/keeping laptop cool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Fan quit within 2 months. not impressed at all

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the fan quit in such a short time. These chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to look into a possible warranty for you. Targus

  • Rated 1 out of 5 stars

    Not the best design product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks and one day I plug it into my laptop and it shows an error message that usb connection.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that you got an error when plugging it in. Please contact our customer at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you with this. Targus

  • Rated 1 out of 5 stars

    Loud, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with this mat, it is very loud under normal conditions and sometimes one of the fans rubs against something as it is spinning and makes a horrible noise. The tilt feature is poorly designed, both sides of it elevate separately and are a pain sometimes to get them on the same level.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chill pad seems to work as advertised. Fans are good, quiet. Unit is sturdy and the ability to alter the angle is nice. It lies flat enough to not be a nuisance while using on a desk. While the power supply would have been nice to supply with the package, the need for it totally depends on the power output of your laptop's USB port. It DOES work without the power supply. I am using it to run my wireless USB mouse just fine and it is not only providing signal but is also CHARGING the extra battery I have for it. If the USB hub is not working for you, it means your laptop's USB port is under powered. Not unusual. Do not know how many devices it could power at once, but really I just needed the one since it takes one away from the laptop, so all is fine. Would have been nice if the rubber pads were larger to touch more of the bottom of the laptop to hold it better, but my 15.6 WS HP laptop is being held fine with this pad. The bottom "lip" could be a little bigger as well for the same reason.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It removes some heat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With extreme heat outside it's not able to keep up with it's 1 fan.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Fits My 17in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a USB cord that comes with the cooling pad but a D/C hookup would be a better power source instead of my laptop. The fans are quiet and I like the open space underneath for an even more cooling feature. The angles are easy to adjust but you should take your laptop off first so it doesn't bounce. My 17 inch laptop hangs over both sides slightly too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Computer still overheats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because I recently bought a game, and my computer has all the requirements for it. However, it is always overheating and turning off. I bought this device to solve that problem, but the game does not run any longer and my computer gets hot and shuts off anyway. Waste of $50.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You need two hands to adjust the height.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to move the slider knobs in order to adjust the height.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm returning it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chill mat raises the laptop up too high & hurts my wrists. It is also very flimsy. It will handle the weight of the laptop ok, but when the weight of your hands are added on, you can hear the fans slowing down. Also, I didn't notice any heat being removed from the laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work out the box. Had to return and skipped buying another

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We're very sorry to hear that you've had this issue. We'd be happy to assist you with choosing a suitable Chill Hub, please give us a call at your convenience, M-F, 7am-4pm M-F, at 877-482-7487. Targus