Customer Ratings & Reviews

I had this product for a week and the Fans started making noise. I thought it might be from dust so I used canned air to clean them. It made no difference. Everytime I wake up the laptop I have to wait fifteen minutes at least for the fans to start to quite down.

I have $15 cooling pad from another place that work better than this

was fine when I first got it now after a month of continuous use both fans are squealing and sounding like they are having a hard time turning and are NOT cooling as expected> would NOT recommend this product unless you use it sporadically

never rec'd it, an empty box was rec'd by the shipping co.

If you want a laptop fan that can only be used as a prop for the laptop, this is for you. If you want a laptop fan that actually cools your laptop, get a different one.

This is the second unit and still same result. On turning it on it clatters for a while and then whines. I am thinking of taking it back again but my computer runs hot and I need some cooling so may suffer the noise.

So i bought this after reading it can handle up to 17 inch screen laptops. I have a dell inspiron 17 inch laptop and it goes over the grooves that hold it in place so i cant stand it up without my laptop slipping off.

Got this for a hp spectre xt. Useful since my laptop is really small and not many mats or docking ports are available. But it is really noisy. Also a bit pricey for the quality of the components.

I could not recommend this to anyone unless its price is under 15 dollars. Best buy had it listed 10 dollars less than they charged. Overall very disappointed with both cooler and best buy.

Fans didn't work when connected to USB ports. Bought AC adapter separately [should've been included] & fans still didn't operate. Maybe it was just a lemon. Returned to BB for refund.

I bought 2 of these for my children's laptops and on both of them the fans stopped working. If you tap the fan it starts again but it will not keep the laptops cool.

Did not like this it. The fan was very loud and had no use for the USB Port. Drained the battery and would not keep the height very easy.

I have an HP G62-220US (not a high-powered type of laptop). I've used the chill mat for a little over a month now... home use only. 1) The fans have certainly cooled down my laptop a lot. I would have wanted it to be a little stronger, but I'm satisfied with it. Silent fans. 2) I love the ability to adjust the height/tilt. My hands and arms feel much more comfortable now. 3) Extra USB ports are great. I hooked up my printer to it, plus the cable connecting the mat to the laptop, of course. 4) Good sturdy material/construction. For the price, I think it's a good buy.

You quit carrying the nice, padded, comfortable, I believe Netgear twin fan, laptop lap stand. Very poor business product decision.

Runs loud and does not keep laptop cool. I would not have purchased item if I had known how poorly it performs!

Fans are unstable and are noisy. The fans began to malfunction with a few days of purchase.

Makes a horrible noise. I am sorry I wasted my money on this product.

It was disappointing in that the computer still seems to be hot.

Do not use it because the computer slides off pad.

Pretty good at what it does; there is a notable difference when doing tasks that strain my laptop's fans and I enjoy the built-in USB hub. Only now starting to give out after 6 years of frequent use and a bit of travel. The only downside is there is no way to do small repairs on it; the left fan has started making a grinding sound every now and then (I think it's come loose) and there's no way to get the top part off to check/tighten it.