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Customer Ratings & Reviews

Your price for this item is $57.99
The comparable value price is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 1109 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,109 reviews
  • Rated 1 out of 5 stars

    Wish I didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for a week and the Fans started making noise. I thought it might be from dust so I used canned air to clean them. It made no difference. Everytime I wake up the laptop I have to wait fifteen minutes at least for the fans to start to quite down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have $15 cooling pad from another place that work better than this

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the Chill Mat is not working as expected. If you have questions about how it works or concerns please reach out to our customer support team at 877-487-7487 Monday thru Friday 10 AM to 7 PM EST. Targus

  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was fine when I first got it now after a month of continuous use both fans are squealing and sounding like they are having a hard time turning and are NOT cooling as expected> would NOT recommend this product unless you use it sporadically

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't rec

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never rec'd it, an empty box was rec'd by the shipping co.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that this happened to you. Please reach out to the seller, they would be happy to correct this for you. Targus

  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a laptop fan that can only be used as a prop for the laptop, this is for you. If you want a laptop fan that actually cools your laptop, get a different one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Substandard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit and still same result. On turning it on it clatters for a while and then whines. I am thinking of taking it back again but my computer runs hot and I need some cooling so may suffer the noise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice cooling power, doesn't actually fit 17''

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this after reading it can handle up to 17 inch screen laptops. I have a dell inspiron 17 inch laptop and it goes over the grooves that hold it in place so i cant stand it up without my laptop slipping off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy mat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a hp spectre xt. Useful since my laptop is really small and not many mats or docking ports are available. But it is really noisy. Also a bit pricey for the quality of the components.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not recommend this to anyone unless its price is under 15 dollars. Best buy had it listed 10 dollars less than they charged. Overall very disappointed with both cooler and best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans didn't work when connected to USB ports. Bought AC adapter separately [should've been included] & fans still didn't operate. Maybe it was just a lemon. Returned to BB for refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my children's laptops and on both of them the fans stopped working. If you tap the fan it starts again but it will not keep the laptops cool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this it. The fan was very loud and had no use for the USB Port. Drained the battery and would not keep the height very easy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for the features it offers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP G62-220US (not a high-powered type of laptop). I've used the chill mat for a little over a month now... home use only. 1) The fans have certainly cooled down my laptop a lot. I would have wanted it to be a little stronger, but I'm satisfied with it. Silent fans. 2) I love the ability to adjust the height/tilt. My hands and arms feel much more comfortable now. 3) Extra USB ports are great. I hooked up my printer to it, plus the cable connecting the mat to the laptop, of course. 4) Good sturdy material/construction. For the price, I think it's a good buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    perfect if quality and comfort is not important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You quit carrying the nice, padded, comfortable, I believe Netgear twin fan, laptop lap stand. Very poor business product decision.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs loud and does not keep laptop cool. I would not have purchased item if I had known how poorly it performs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fans are unstable and are noisy. The fans began to malfunction with a few days of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This chill matt make a horrible noise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a horrible noise. I am sorry I wasted my money on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't seem to cool as well as another one I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was disappointing in that the computer still seems to be hot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not use it because the computer slides off pad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good at what it does; there is a notable difference when doing tasks that strain my laptop's fans and I enjoy the built-in USB hub. Only now starting to give out after 6 years of frequent use and a bit of travel. The only downside is there is no way to do small repairs on it; the left fan has started making a grinding sound every now and then (I think it's come loose) and there's no way to get the top part off to check/tighten it.

    I would recommend this to a friend