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Customer reviews

Rating 4.1 out of 5 stars with 1161 reviews

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    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

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    Rating 4.6 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,161 reviews
  • Rated 1 out of 5 stars

    Cheap Plastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic! Says it will accommodate up to 17" laptops, but don't even try it. Your laptop will be substantially overhanging on all sides, if it could actually handle the weight.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      This chill mat is compatible with most 17" laptops as long as the dimensions do not exceed 14.00" x 10.50" x 1.00" (W x H x D). Although, made of plastic there are some metal supports to help with weight of laptops. If you have questions or concerns about your chill mat please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. Targus

  • Rated 2 out of 5 stars

    Cheap but not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bummer when I tried to use it! It didn't cool my laptop at all and is this cheap plastic! I was disappointed in purchase and returned it to store!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced, small, cheap build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great, should be priced around $15. The plastic is so light it feels fragile, there are no pads or anything to keep the laptop from sliding around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not using it much and sticking to my PC. Not much I like about it. Screen not adjustable to my desk. Not user friendly. Sorry I wasted my money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband and have used it a few times. It doesn't keep my computer cool and after 6 months the fans make a lot of noise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does nothing at all. Scared it will fill my computer with chinese spyware if i plug it into it so i plugged it into to wall. Still gets my laptop hot.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the chill mat does not seem to be helping to cool your laptop. We are also very saddened to hear that you will not plug it into the laptop itself due to spyware fears. Though somewhat understandable we feel that you may find it works better and you will have more options that way. If you have any questions please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help. Targus

  • Rated 2 out of 5 stars

    not so good mat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like such a grreat deal. then it began making tons of noise and I cant seems to get it to stop. It is now pretty much useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chill Mat fan very noisy and was returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a Targus chill mat that had gotten noisy after over 5 years of continuous (24x7) use. Some reviewsof this chill mat complained about fan noise for this item but based on my past experience I bought it anyway. The amount of noise from 1 of the 2 fans was worse than the noise from my old chill mat. It could easily be heard from other rooms. If I could have given it a rating of no stars, I would have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this actually blows the hot air back into the laptop. It was getting hotter then normal.

    I would recommend this to a friend
    • Brand response from Targus Team
      Posted .

      Hello, the fans are designed to circulate that air around the laptop. They are not designed to blow cold or hot air on the laptop but to circulate what is already there. We are sorry to hear that this fan is not working out for you. Our customer support team would be happy to help you find an option that would work better. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. Targus

  • Rated 2 out of 5 stars

    It will do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best cooler. I had to take the first one back because it made noise. But it is better than nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would expect this to work better than it did. I quickly returned this product as it didn't do what it was built to do.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But unfortunately i returned this product i choose i no longer needed it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No separate on/off for fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return - use it for voice work so the room has to stay quiet. This didn't have a separate on/off for the fan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful pad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made my laptop run upwards of 105°c i dont reccomend for cooling

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear this. Please reach out to our customer support tea at 87-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would like to learn more about the issue with the chill mat. Targus

  • Rated 1 out of 5 stars

    Not Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fans located underneath started malfunctioning about 2 weeks in.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the fans stopped working correctly. Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They are happy to look into this for you. Targus

  • Rated 1 out of 5 stars

    Loud and useless.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fan controls, loud and the air is weak. For the price. Not even worth it. I do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that this chill mat appears to not be working for you. No, none of our chill mats have fan controls. However, they should not be overly loud. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to go over all options with you. Targus

  • Rated 1 out of 5 stars

    Weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this hoping itd help cooling my razer 15 just a bit but i saw no changes in temperature on my laptop at all would advize against it

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We're very sorry to hear that the Chill Mat you purchased was inadequate. Please note that gaming systems, especially when running high-graphic use games, can run very hot. The Targus AWE57US is specifically designed to work with these hotter-running systems. This would be the cooling Chill Mat that we would recommend. Targus

  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great at first but starting making a loud sound as if the fan broke out of no where. Used very lightly

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the chill mat appeared to get loud. Our chill mats have a limited 1 year warranty. Please reach out to our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They would be happy to help you with a possible warranty claim. Targus

  • Rated 1 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was going to like this product, but I don't. I liked it for the sale price and for a few days after I bought it. However, that changed because every time I turn my computer on, the fan of this product makes a loud and annoying sound. I am not satisfied with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Targus - Chill Mat+ - Black.,only last a few days and stop working/keeping laptop cool.

    No, I would not recommend this to a friend