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Customer Ratings & Reviews

Your price for this item is $57.99
The comparable value price is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 1109 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,109 of 1,109 reviews
  • Rated 1 out of 5 stars

    Too small and flimsy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Height lock in adjust is unstable, laptop slips off of front stop. Too small for a "16.5 by "11.5 entertainment HP 17 inch Laptop. Look elsewhere for a better fit. Two cooling fan is best though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fans are already making a noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son talked me into buying most expensive one so we would not have problem, i have had 2 this was 3rd others were less than $15 this over 5o others lasted a year this one less than 30 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3rd replacemnt. Worthless. this one is going back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one noisy hum on install. In about 2 weeks loud grinding noise on start, apparently unbalanced blades, had to unplug and replug until would start with usual hum. Finally, noisy operation and 5 to 6 times unplug/replug was too much. 2nd one great! For about 2 weeks. 2 usb ports failed. Them started noisy hum. Then grinding noise on start , same as above. 3rd replace. Out of the box, very loud distracting irritating hummmmm. Will return tomorrow for refund. Very frustrating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be good for lower end laptops but does not cool high end laptops well at all. CPU temp would not go lower than 90 when playing games. Look for something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheap and not worth the price even at the close out purchase price! Fan doesn’t work!

    No, I would not recommend this to a friend
    • Brand response from Targus Team
      Posted .

      We are sorry to hear that the fan is not working on the chill mat. We do have a limited 1 year warranty on our chill mats. If you would like to learn more about this warranty please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to assist you. Targus

  • Rated 1 out of 5 stars

    Not Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual unit is made well and would be great if they included a power supply with it. The USB hub DOES NOT WORK without the power supply, and none are available online anywhere even Targus's website. Unless this glaring ommision is fixed I cannot in good faith reccoment this unit to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    like the different positions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the different positions but is not comfortable for lap use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Quality-- Don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is made as cheaply as possible, very flimsy and even though it states that it will hold a 17" Laptop, it will not. I will take it back and try another product. Very disappointing. I should have listened to the review prior to mine!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fan Malfunctions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan works sometimes and other times it just has some high pitch screeching noise coming from it.

    No, I would not recommend this to a friend