Customer Ratings & Reviews
- Model:
- AWE61US
- SKU:
- 8848369
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Dual Fan Chill Mat Cooling System, especially its cooling capabilities and relatively low noise level. Users appreciate its ease of use, lightweight design, and convenient size. While the overall performance is seen as a significant help, some customers feel the fan speed could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep your laptop cool with help from this Targus Dual Fan Chill Mat AWE61US cooling system, which utilizes USB-powered dual fans and a ventilated grille to dissipate heat. Rubber pads help keep your laptop securely in place.
I would recommend this to a friend - Pros mentioned:Cooling
Really works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really works and keeps my HP from getting hot...so yes it does the job
I would recommend this to a friend - Pros mentioned:Cooling
Perfect for Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps keep laptop cool when gaming! Perfect size for gaming laptop as well!
I would recommend this to a friend - Pros mentioned:Noise level
Cooling mat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooling mat , so far is good No noise so quite
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase. Hope to see you again soon. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
- Pros mentioned:Cooling
Cooler
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cooling fun ever. Keeps my laptop cool at all times.
I would recommend this to a friend Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo loud. And my computer slides off of it when I move or adjust at all.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry that this chill mat appears to be too loud. Our customer support team would like to learn more and check on if it may be covered under the limited 1 year warranty our chill mats have. Please reach out to them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST with a copy of the receipt.
- Pros mentioned:Cooling
Cable Quality Under Par
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine until the cable broke when I tried to unplug it. The mat itself works amazingly. Plenty of airflow, height is fine, and keeps my laptop nice and cool. Also, no one uses this kind of cable anymore, can't upgrade to at least micro-USB? At least people still have that cable so they can easily replace if needed.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the cable broke when you went to unplug it. If you are having a hard time locating the correct cable please contact our customer support team they will be happy to help. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Chill Mat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Targus dual fan chill mat is a great invention. Since covid, my laptop has ran nonstop, often giving off tons of heat. I love the design but i feel it could be a bit bigger. So far its worked out great!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is durable and has been working great.
I would recommend this to a friendBrand response from Targus Team
Posted .Thank you for your purchase, Tanfamily. We are happy to hear that you are enjoying our Dual Fan Chill Mat Cooling System. If you have any questions about your purchase feel free to reach out to us. We will be happy to assist you. ~Targus Customer Support
- Pros mentioned:Cooling
VERY GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I AM COMPLETELY SATISFIED WITH THIS PRODUCT!! THANKS TO BEST BUY..
I would recommend this to a friend Don't Buy This Expecting It To Cool Your Lapt Down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says, don't expect this to cool your laptop while gaming. The cooling pad hardly blows any air and won't make a degree cooler. The only good thing it does is raise your laptop higher so that it can gain more air from the holes the product has, and honestly, you should just invest in something that raises your laptop so that it can have more of a gap to breathe in air.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that the Dual Fan Chill Mat Cooling System is not living up to your expectations. Our customer support team would be happy to take a closer look at this for you. Please contact them at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
Cord breaks easily if laptop is in lap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked alright until the cord to the fan broke off and stuck in the port
No, I would not recommend this to a friendWorthless for gaming. do not recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for some reason i was recommended by best buy this absolutely worthless cooling pad for my PC. its basically ruined it making temperatures hotter and shooting dust into my vents. please do better
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Thank you for sharing your feedback. The Chill Mat+ is designed for standard laptop use and may not be ideal for heavier gaming systems like the Alienware series, which can put extra weight and heat on the surface. We’re sorry to hear about the fan noise you experienced and appreciate you pointing this out. We’ll be sure to share your comments with our product team as we continue to improve our designs.
Power Cable was bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should but had to replace the power cable with in a couple weeks of use.
I would recommend this to a friend- Pros mentioned:Cooling
Poorly Made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was working great had less than 2 weeks and........ luckily im still in the return window
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that you only had it 2 weeks before returning. Our customer support team would like to learn about what happened. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average laptop cooler. not very loud and only one speed.
No, I would not recommend this to a friendIneffective and not the right size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very useful. I bought it for my 15.6 inch MSI delta gaming laptop and the laptop sticks out on both sides. Like others have said, this is a somewhat loud fan and didn't really improve the heat of my laptop. Not worth the price even with a $5 best buy gift certificate.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .We are sorry to hear that our Dual Fan Chill Mat did not work for MSI. This chill mat is labeled to work for most laptops up to 16" but if the laptop has dimensions that are bigger than 13.5" x 9.25" x 1.00" (W x H x D) it will be to small and if too small the cooling would not be as effective as the fans may not be positioned correctly. Our customer support team would be happy to help you find a model that would work. They can be reached at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST.
its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and the fan is a lil loud but ok for the price
No, I would not recommend this to a friendTo Small Damages bottom of 16in laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it says it will work for laptops upto 17in, it barely fits my Dell G16 and the bottom of my brand-new $1500.00 laptop looks like I used sandpaper on it. I would not use this for anything over 14"
No, I would not recommend this to a friendBrand response from Targus Team
Posted .The Dual Fan Chill Mat (AWE61) is designed for most laptops up to 16 inches. If your laptop has bigger overall dimensions than the chill mat it may not hold it in place well as it is not able to make proper contact with the rubber pads that prevent slipping. You can contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to take a closer look at this for you.
Cash in, junk out!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk absolute rubbish. Marks the third attempt to get a Laptop cooler at Best Buy and all three sound like freight trains as background music. Terrible products.
No, I would not recommend this to a friendBrand response from Targus Team
Posted .Hello, we are sorry to hear the the noise of the Dual fan Chill mat was like a "freight train". Please contact our customer support team at 877-482-7487 Monday thru Friday 10 AM to 7 PM EST. They will be happy to help you.
