Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the 300 Sq. Ft. 7,000 BTU 3-in-1 Smart Portable Air Conditioner for its cooling performance and portability. Many appreciate its relatively low noise level and perfect size for bedrooms, as well as the simple setup. The unit is also well-built, powerful, and has good connectivity, but some customers find it heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 213 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Portable air conditioning unit.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek appearance and easy controls. Best kept on one level of the home as the wheels will negate needing to lift it. A little too heavy for me to easily move to another level of the home.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Cools great but pauses cooling every so often

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great but pauses cooling every so often, probably an energy saving feature, but it annoys me and I wish i could turn that off so it runs continuously/nonstop when on.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Brit,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 2 out of 5 stars

    OK AC, sub-par venting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth AC I use in my residence, so I have a good idea about constitutes adequate to good performance. I purchased this unit so I could potentially use it in two different rooms. The unit cools air adequately, but it doesn't seem to match the performance of other 5000 BTU units I have. Worse, the stretchy tube duct the unit employs to exhaust the waste heat out a window is not up to the job. The tube is supposed to "screw" into a bracket in the back of the AC and into a bracket panel captured in the window frame. But the tube-to-end bracket design is too weak. Any movement of the tube itself eventually disconnects it from the window bracket. And just running the unit is enough movement to disconnect it as designed. I ended up "duct taping" the tube to the brackets at each end. I'm keeping it because I don't have to move it between rooms. But I don't think anyone that needs the unit move back and forth between two rooms would tolerate the inadequate "tube to window" exhaust design. Also, the tube can stretch as far as about 30 inches from a window. But that kind of use is inefficient. The tube gets pretty hot from the exhausted heat. The shorter the tube length to the window, the less work the AC has to perform overcoming its own exhaust heat.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi fpink3,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great portable A.C.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great keeps my room Ice cold. I love in Hawaii and need this year round. I'll probably get another one for the other room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Great with one flaw

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great but I have noticed my electric bill has went up tremendously. Besides that this AC is phenomenal and will keep your room cool at whatever temperature you set it at.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Portable ac

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how well this little ac works, cools so quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The perfect Portable AC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size, great power of our Master Bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    It’s decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is good to keep your room cool but as far as spreading cool air throughout the house your better off getting a big swamp cooler!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfect in my small room and is not noisy at all

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Keeps me nice and cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac works great! I bought it because my HVAC unit went out during the hottest heat wave last month. I have 1,100 sq ft condo with high ceilings and it cools it off perfectly! It was fairly easy to assemble, and I love that it comes with a remote. I would absolutely recommend to any friends or family!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well in a decent sized room. The 3in1 capabilities makes in very useful in other season that arent just summer

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    TCL portable air cond

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well in my garage, keeping the inside cool with outdoor temps in high 90s. The unit works well with wifi, timer, and mode changing. No problems with unit, was wasy to set up with wifi and also easy to install. Took less than 15 minutes to set up everything.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Mdj44,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Tcl ac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cooling for this hot days.Quite not to loud and powerful airflow

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing appliance. Noiseless and very effecient . Its also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Setup

    Rated 5 out of 5 stars

    Great portable air conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works as advertised. Nice to have a remote.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Gets the job done but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect just way too loud, and big for work office.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is small but powerful. It can cool a big room. Also it helped a lot this summer I look forward to using it for the following summer’s.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Leon, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    It REALLY does the job!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was laying in my room soaked in sweat from a heatwave, figured might as well get one for the summer. 5 minutes after plugging this in, I could already feel the difference. Now it feels like an igloo when I walk in my room, which is such a relief!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Bendo, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Air con

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet and small. Perfect for a small room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    I would buy it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools off the bedroom just fine. Just wish it was not as noisy. Great purchase and value.

    I would recommend this to a friend
Sponsored