Customer Ratings & Reviews
- Model:
- H7P38W
- SKU:
- 6617548
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 300 Sq. Ft. 7,000 BTU 3-in-1 Smart Portable Air Conditioner for its cooling performance and portability. Many appreciate its relatively low noise level and perfect size for bedrooms, as well as the simple setup. The unit is also well-built, powerful, and has good connectivity, but some customers find it heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling performance
Working great so far!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well to cool down my small bedroom! Keeps the temp steady
I would recommend this to a friend - Pros mentioned:Cooling performance
AC portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit and works great keeping things cool
I would recommend this to a friend Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing appliance. Noiseless and very effecient . Its also very easy to use.
I would recommend this to a friend- Pros mentioned:Cooling performance
Difficult to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cools the room great but trying to install was a pain needed extra tools and extra stuff to keep it steady and so windows could lock and close
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Yova,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Cooling performance
TCL portable ac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy easy install room was nice and cold in a few minutes
I would recommend this to a friend - Pros mentioned:Setup
No luck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is well packaged and easy to set up. Sadly it doesn't really do much to cool the room. On a 90+ degree day, running full blast for 4 hours got the room down two degrees (to about 80), and as others have noted the temperature sensor is seriously incorrect. The unit thinks it's about 6 degrees cooler in the room than the correct temperature. Returned and exchanged for a GE in-window unit.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JamesJ,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible.
Thank you,
Sara
TCL Customer Support
Not truly portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall purchase, the only pain is its not truly portable as the windows require to use the tape to secure the product. Overall the product is portable with wheels just the fit to the window doesnt allow you to move it around
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi WadeS,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Cooling performance
Great for small rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ac for the price. Works well in smaller rooms
I would recommend this to a friend It is ok!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cools the room but I was wanting it to get colder
I would recommend this to a friendNice compact air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for one room. The dehumidifier part of the unit really pulls the moisture out of the room
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi EricS, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
AC Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't strong enough for a small bedroom. Would probably work better for a small office with not a lot of stuff.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Maggie,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Cooling performance, Noise level, Portability
A Very Nice Portable AC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many portables, and this one has hit the spot for my needs. I have a mini-split AC / heating unit installed in my home, but sadly, the air doesn't quite make it to my bedroom at the back of the house because of the way the hallway is structured. I needed to get something ahead of time for my bedroom during the ever hotter summer months in California. The portable window unit I had prior was just a MONSTER of a thing! It rolled, but it was just really heavy and a total pain to hook up. This TCL unit is super sleek, and although it's substantial in weight, not so much so that I couldn't bring it into the house on my own or had any trouble unboxing and setting up in the window. I DO prefer a dual hose, but given this will only be used in my small bedroom, it's actually easier to set up and REALLY cools the room down fast. I love that I can turn it on from anywhere via the app, and in the short time that I've owned it, I've had no problems with connectivity. I've used the fan function the most right now, as it's not really hot yet, but I've tested turning it on and off before leaving work. It's not silent, no portable is, so manage expectations. The noise even on high isn't bad though. I like white noise while I'm resting so it doesn't bother me at all. I haven't owned anything from this brand, but it seems to be of a high quality standard, so we'll see how long she lasts, but I'm happy with it.
I would recommend this to a friend very goo d ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good ac i would recommend it love it thank you
I would recommend this to a friendSolid A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy to set up. Not fancy, but that's not always a bad thing.
I would recommend this to a friendIts ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger than I expected , And the air exhaust pipe is very thick.
I would recommend this to a friendIt works
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nosie it makes is a little loud for my taste, but manageable.
I would recommend this to a friendThe Little AC that Couldn't
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it will cool 300 sq ft. It does not. It will cool to about 15 degrees less than outside (100 degrees outside to 85 inside). You definitely have to give it a jump and start it early in the morning when outside temps are cooler just to give it any chance to fight rising space temps. The motor is one of the loudest I have heard from an AC unit. Definitely not for noise sensitive sleepers. The window frame kit is pretty cheap. One little fragile plastic pin to keep it together. No other screws or hardware to fasten the kit to the window, so zero home protection from window entry. The wheels do roll nicely across tile. Unit is compact but just can't handke the heat load as described.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrettS, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support
Bad purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and took it home. There was a missing piece. I called right away. Customer care said I could take a picture of where the missing piece was and the store would take that piece from another. I asked if I shoukd return the whole thing and was told no I didnt have to. I got to the store and, of course, that wasn't going to happen. The Manager was rude and told me they weren't a parts store! How unprofessional. I returned it the next day for a refund and will not purchase from them again! I drove 55 miles round trip twice to remedy this purchase! Ugh!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BonnieF,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future. We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than a window air conditioner no leaks etc.
I would recommend this to a friendRana
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That product I had buy come with WiFi and Good cooling technology.
I would recommend this to a friend
