Customer Ratings & Reviews
- Model:
- 32S355
- |
- SKU:
- 6508431
Customer reviews
Rating 4.5 out of 5 stars with 206 reviews
(206 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32" Class 3-Series HD 720p LED Smart Roku TV positively for its picture quality, easy setup, and affordable price. Many customers appreciate the built-in Roku TV, user-friendly interface, and its suitability for gaming. However, some customers have expressed concerns about the remote control's functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV. Excellent product, great value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought two of these TVs. One for my mom and one for an extra bedroom for me. Great product, great price.
I would recommend this to a friendRated 5 out of 5 stars
Better than a Vizio!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace slow-responding Vizio TVs for any streaming, and this TV did the trick at a great price
I would recommend this to a friendRated 5 out of 5 stars
Very good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the upgrade from the old version and they both are still really good TV’s and easy to set up
I would recommend this to a friendRated 2 out of 5 stars
Line across screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every so often there’s a line that goes across the screen, doesn’t usually affect the game but still slightly annoying.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Rachel,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 4 out of 5 stars
Good holiday deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described great buy good for kids tv and good for gaming
I would recommend this to a friendRated 4 out of 5 stars
tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice tv, good screen, great color and sharpness of whatever show is playing. Sound is good also.
I would recommend this to a friendRated 5 out of 5 stars
Affordable HDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my daughter room she likes everything about it. Even uses it for her xbox .
I would recommend this to a friendRated 2 out of 5 stars
Roku 32 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like the tv it is really good and would recommend. It to every one
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JjS1,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 5 out of 5 stars
My tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it got it as my birthday gift can't stop watching
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great service, great service, great product grief service group product
I would recommend this to a friendRated 3 out of 5 stars
Rating of my TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time holding this brand of TV. Unless something wrong with mine and I don’t realize it I feel it’s a little fuzzy Picture wise. I’ve only had it a few days so time will tell
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi joe321ny,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. Hope this helps & happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
DO NOT BUY THIS TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received TV on March 22. By April 20th TV died and does not work anymore. Best Buy will not allow return and we are out $150.00.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi ASmith,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
BROKEN TV RECEIVED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a broken TV and sent someone to return it and you all still charged for the TV
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nats,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
For they don't care or they wouldn't do It this wa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose intended. This is why one doesn't fill out all of these surveys.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Pops,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Dark Room Only!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictured washed out on the first sign of sun light
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robsbestbuyever,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. There are options available to adjust the settings to better fit your personal preference. You can access the Options menu on the TV by pressing the asterisk (*) button on your remote while watching content. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL smrt TV 32
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but it was not just what I was looking for,
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Ben,
Thank you for taking the time to provide your feedback. We're truly sorry to hear the TV did not meet your needs. We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
TCL TV - Great Buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box amount was a great savings. Was a bit big for my wall unit, but fitted at a bit of a slant. Picture is great etc. Buyers need to know if the remote is misplaced or somehow breaks replacement cost is $50.00. A friend of my son's installed it. Spectrum will install but charges about $35. Only issue power remote takes a bit long to power on. But a great deal especially if one purchases an open box.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent small inexpensive TV with Roku
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use with Roku. We now have YouTube TV and it works great. One remote controls it all. Decent sound and excellent picture. Very good purchase.
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
Great all around tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not even going to say “for the money” when describing how good it is… I have had it up in my rv on a swing mount for 2 years bouncing around from different climates etc and it’s been rock solid. Has all the features I need and was plenty satisfied for that time with the screen quality. Sound isn’t superb but it’s good enough as most people that need rich sound add a system. I was so satisfied I actually just upgraded to the 43” model for $80 more (on sale)
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Sound is very good. Easy to setup. Great price!
I would recommend this to a friend