Customer Ratings & Reviews
- Model:
- 32S355
- |
- SKU:
- 6508431
Customer reviews
Rating 4.5 out of 5 stars with 206 reviews
(206 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 32" Class 3-Series HD 720p LED Smart Roku TV positively for its picture quality, easy setup, and affordable price. Many customers appreciate the built-in Roku TV, user-friendly interface, and its suitability for gaming. However, some customers have expressed concerns about the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Rated 3 out of 5 stars
I think we got a bad one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a clear display, the remote requires very firm inputs to work consistently. The set has failed to power up a couple of times, we will return it to store if it fails to power up again.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Remote control
Rated 4 out of 5 stars
Great lil tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine. Remote buttons get stuck and sometimes its hard to tell which one is actually stuck.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Roku TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It serves my needs and was very inexpensive. I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice affordable TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've purchased several TCL TV's and love them. Easy set up and use.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 2 out of 5 stars
disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use to watch normal cable channels. Seems to be designed to be used for Roku, Netflix, etc.. Remote does not provide the option of simply punching in a channel. Takes three steps to do so
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Vic1,
Thank you for taking the time to provide your feedback. Currently, our smart TVs do not support the direct input of channel numbers for OTA. However, if your TV is connected to the Internet, you can press the left arrow key to populate a channel guide and navigate channels this way. Additionally, you can enable "favorites" for over the air channels so that your most-watched channels will automatically appear towards the top. To enable favorites you would go to Home>Settings>TV inputs>Antenna TV>Favorite Channels>Enable. Hope this helps!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
USB Photo Prroblem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Viewing pictures from a thumb drive in a desired order does not work. Terrible!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi George,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support