Customer Ratings & Reviews
- Model:
- 32S330
- |
- SKU:
- 6412507
Customer reviews
Rating 4.4 out of 5 stars with 861 reviews
(861 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 32" Class 3-Series HD Smart Android TV's picture quality, ease of setup, and reasonable price. They appreciate the vibrant and sharp picture, user-friendly interface, and value for money. However, some users have expressed concerns about the remote control, slow performance, poor Wi-Fi signal, app compatibility issues, and volume levels.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, average picture, very good smart android system
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Dwjen,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product to anybody that was looking for a new TV.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Great Brand, but Trouble with Specific Unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Software bugs. I do extensive research before buying any tech product & TCL has an excellent reputation (especially bang for buck). Perhaps, because it was my first experience with Android TV I ran into troubles, but TCL wanted me to return the TV to them & that was too much trouble for a bargain purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JJJT,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a review for points only. the tv is fine. I use it as a computer monitor
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Warren,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Deaf friendly?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A problem persted: how to get the closed captioning set up permanently?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble setting up closed captions on your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Good TV, Bad sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv for streaming but the sound is horrible.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SheilaE,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
TCL with android os
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having android as the TV OS, but the TV is very slow.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Wouldn't buy again to lazy to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a 32 inch tv. Picture average, navigation clunky. Didnt work how I wanted.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi rfniner,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Fits well in corner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light overall good color and definition.Some scenes are muted and dull color.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
ok tv for a child that likes You Tube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not able to load Spectrum app and channel must be loaded individually.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Toya,
Thank you for taking the time to provide your feedback. While the SpectrumTV app is not currently available on this TV, with over 500,000 TV shows and movies available through the Google Play Store, most people can always find something to watch. You get access to 5,000+ apps including Netflix, Hulu, Disney+, and Prime Video. You can even have the option to tune into Live TV through various streaming apps. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been a few months and the TV has already started to mess up. The has been no picture and only sound 3 different times so-far. When turned off, unplugged, then plugged back in and turned on it goes back to normal. Should not be happening.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi SwevilPineapple,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
No sure how to rate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review, Tv had missing power cord and stand had to return
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pete,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a Roku remote, and a quick start guide. Given the opportunity, we could have looked into this for you and tried to assist you. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
I asked for a Roku tv and the sales person gave me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy cause I wanted a Roku and trusted the saleman knew what I was asking for. When I got home and set it up I realized tut wasn’t what I wanted. I have to wonder if he didn’t know what he was doing and pulled a fast one me. I did t want to sped the time to return it. Bla
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jody,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the sales rep and that you didn't get the product you were expecting. If you need any further assistance with your Android TV, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
It’s okay product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Impressed, Picture keeps changing when u change channels
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Harshami,
Thank you for taking the time to provide your feedback. We're sorry to hear that the TV isn't performing as you expected it would. Without more information, it is rather difficult to understand what problem you may be encountering. We would love the opportunity to look into this for you to see if we can assist you. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Doesn't work with many apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not app friendly......... . .
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Razon,
Thank you for taking the time to provide your feedback. This TV has access to 5,000+ apps with over 500,000 TV shows and movies available through the Google Play Store. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. Happy viewing!
Thank you,
Sara
TCL Customer Support
Rated 3 out of 5 stars
Its an Andriod TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought by mistake, and returned it. No RokuTV on it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience purchasing the wrong the TV. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Simulcast Challenged 2
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it worked great for simulcasting, but after a month an update caused issues. It’s out of phase and sometimes locks up. I purchased 2. The Visio update seamed to affect the memory buffer. Hoping another update will fix the issue.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Stiks,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Not happy- so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just picked up an open box "Excellent" condition model for my home office, which should mean- Open-Box Excellent Looks brand new Includes all original parts/accessories Typically contains packaging Guess what- no remote! I'm pretty sure that's part of the original parts/accessories. At a minimum, since it was missing the remote, it should have been discounted further. So I would love to write a review, but I have a paperweight until I can find a remote for it since it's necessary for the basic setup. There are very few components, how hard can a two minute inventory be?
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RobM,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. For Open-Box items, you would need to contact your retailer for assistance regarding missing accessories. If you need any further assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Broken screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thoght this would be the perfect way to appreciate a someone by getting a tv in time to watch all christmas movie only to find out the screen was broken a number of places nothing shows on the screen
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Katz,
We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. In cases like this, we recommend you contact your retailer as soon as possible as they are the best equip to help you. If you get a replacement TV and you would like help setting up your TV, we would be more than happy to walk you through the process. Simply reach out to us at [email protected] with your contact information and a description of what you need help with. We look forward to helping you get started!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Missing part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv i got came with a missing leg.And whin i called to complain and get the leg sent to me I got the run a run. My suguestion is check the box before you leave
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. We would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support