Customer Ratings & Reviews
- Model:
- 32S330
- |
- SKU:
- 6412507
Customer reviews
Rating 4.4 out of 5 stars with 861 reviews
(861 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 32" Class 3-Series HD Smart Android TV's picture quality, ease of setup, and reasonable price. They appreciate the vibrant and sharp picture, user-friendly interface, and value for money. However, some users have expressed concerns about the remote control, slow performance, poor Wi-Fi signal, app compatibility issues, and volume levels.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Value tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv for the price especially being a a smart tv. Much better than a tv with a Roku stick just stuck in it. Not a tv with a wide viewing angle. Made for looking at almost centered.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Kev,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! If you ever need any assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Extra charges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked tv until I was charged without my approval for virus software. No where did it mention I would charged or that I even had this when purchased tv. I think dirty was to do business
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Gracie,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound right. We would be more than happy to look into this. In order for us to assist we first need to gather more information. Please reach out to us at [email protected] with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Showed potential but...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this device to work but maybe I got a lemon or maybe they lacked on the software on the smaller device. Keeped dropping my Wi-Fi. Unable to cast when on standby mode.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Math,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
TCL Social Support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slowwwww!! Press the button and you’ll wait for the TV to respond. We thought there is a delay in playing things like Netflix, primevideo, etc but nope! Bought a internet booster thing and still issues even though all the other TVs in the house play just fine. Piece of junk!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Too small for space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this my office first..too small for the space. I did set it up and wifi connection isn't get...buffered on and off. I bought a 43" different brand ....much better.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Recroom1,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Cheap TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap TV with a slow interface. Be aware if you're using a router that only uses 5.0Ghz frequency than you won't be able to cast to it.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Nate,
Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Displeased customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected, I thought this was a T.V.? But,you can't connect basic cable to it. I wasted $158.00 on a dust collector. Very upset!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Todd,
Thank you for taking the time to provide your feedback. This TV features various inputs that can be used to connect external devices like a cable box. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
32" TCL is NOT good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, on this TV, the picture and sound are not coordinated. It drives me crazy. Unfortunately, I waited too long to return it to the store, so I am stuck with it. I have an older LG screen I have been using as a desktop monitor. I believe I will change those out and see if it makes my situation better. I would not recommend the TCL based upon my expereince
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but Tv advertises its blue tooth comparable and it is not and that’s the main reason I purchased this Tv
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jamato,
Thank you for taking the time to provide your feedback. Our Android based TVs do indeed support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. You can also visit https://support.tcl.com/androidtv-setup-configuration/connecting-bluetooth-devices-to-my-android-tv-642 for more information. Hope this helps!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Performance
Rated 1 out of 5 stars
Stay away, this TV is horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable, very slow and crashes back to home screen every 5 minutes. Stay away!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi HansG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Buy the warranty!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a good picture, but it went out in less than a month.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CJ72,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Dissatisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 12month 10 days and was hardly ever used, bought for guest bedroom, not happy
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Junk, junk, junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk this TV is. Almost every time i turn it on i have to reconnect it to my wifi. Its sitting within 10 feet of my router so its not a poor internet connection like support insists it is. Apps that work fine on my Chromecast with Google TV hang or just refuse to run. It looks like I'll have to now spend more money on an HDMI device.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi RA864,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL Low Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box it didnt work - piece of garbage. Now i have to waste my time returning a new TV. I should have paid attention to the others saying TCL is a low quality brand. I will never buy a TCL product again. Take heed and dont make the same mistake of wasting your time or money.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello Uarent,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
TCL Social Support
Rated 2 out of 5 stars
Cheap but Pass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffers a LOT. Old tv didn't do all that. I wouldn't buy again
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Crystal85,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Did Not care For Google Tracing Channel Watching.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, not Compatible with On Air Antenna. Must have Wireless Router or Cable Network Systems? Second, Google demands you sign a Privacy Waiver or won't set Up?? Third, Google will follow your Network Streaming with No Compensation??? Fourth, Cheaper and better TV Sets available with such conditions???? Great TV Viewing but others just as good!!!!!
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. This TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. We are always looking for ways to improve, and your feedback is greatly appreciated! We will continue to make improvements to ensure our customers the best experience possible. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Does not work with xfinity streaming app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TCL does not accept the xFinity streaming app. I pay a small fortune for xFinity, but the TCL wants me to purchase another streaming service such as YoutubeTV which is $65 per month.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert,
Thank you for taking the time to provide your feedback. TCL does not make any of the apps in the Play store nor does TCL control Google Play store content. Google or the specific content provider would be the best organization to ask for an answer. In most cases it is up to the app provider. Hope this helps!
Thank you,
TCL Customer Support
Rated 1 out of 5 stars
Better luck next time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television plays for 10-15 minutes then shuts off. Awaiting e mail confirmation from best buy, (already have shipping label attached to package). Will be purchasing another television, but not another TCL.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Given the opportunity, we could have looked into this for you and tried to help resolve the problems you were experiencing. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Terrible Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this television. If I had been able to set it up before the 15 day trial period was over, I would have returned it. Nothing on it works the way it should, and I hate Google Assistant. I tried to disable it, and now I can't access my favorite shows.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Joyce,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don't buy get a better one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is ok, the menu is really bad. I have a different tv for my living room that has the Google tv built in it and it works so much better. It looses internet when it goes to sleep so you have to reconnect every time.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Jones,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to see if we can isolate what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support