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Customer Ratings & Reviews

$139.99
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Comp. Value: $199.99

Customer reviews

Rating 4.4 out of 5 stars with 245 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the good picture quality of the 32" Class Q3K Series 1080P FHD QLED Smart TV, as well as its ease of setup and light weight. The TV's size and bezel-less design also received positive feedback. However, some customers have mentioned concerns about the processor speed and narrow viewing angle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 245 reviews
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture is crisp and color perfect. Wasn’t hard to set up and easy to operate. It’s a little slow warming up when you turn it on but I can be a bit impatient. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Nice features but narrow field of view

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otherwise great TV features a slow processor and a wonderful picture only when viewed straight on. Even slightly angled views alter the TS’s perceived color. I guess this TV purchase reinforced my long held preference for IPS display panels (if not OLED). Exchanged for a 27” LG IPS Monitor/SmartTV open box and I love the consistent picture quality from all angles.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi bmeek,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TCL Google tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has everything all in one spot making it easy to switch between cable and internet (Netflix, amazon, peacock). Easy to setup good picture

    I would recommend this to a friend
  • Pros mentioned:
    Design, Setup ease

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for what I needed. I enjoy the way the home screen is set up compared to other leading brands. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Good picture, slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box in excellent condition. It arrived in the original box with all accessories. It was easy to get set-up and log in to the different streaming accounts. The picture is good, the OS with GoogleTV works well. You are able to turn off the standby mode that eliminates the bright white light below the screen. That reduces the energy consumption, but takes a little longer to boot up. Love the non-frame design as it fits perfectly in my bookcase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Perfect size for kitchen area. Very lightweight and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    I like this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy. A better picture the most LED TVs but not nearly as bright and clear as a OLED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Compact and light for Campers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and great picture for the camper! Dim’s were good and I am glad it didn’t weigh much! Can’t wait to use it next year at more sites!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi BillS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    Motion processing is horrible! Gamers Beware!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for tv watching, has the majority of the popular apps plus Wi-Fi streaming live tv. I bought this for gaming and was disappointed at the horrible motion processing. I have to sacrifice the gaming part for the streaming part because I do watch a bit more tv nowadays. Don’t buy this if you are going to use it only for console gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids play room! Great picture, a little slow in the os

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TCL 32”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and extremely easy to set up. Works perfect in the guest bedroom being a small space. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TCL great quality economically priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly appreciated the assistance and knowledge of the store representative. I am quite satisfied with the picture quality and ease of use. I would certainly consider purchasing a larger screen in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 4 out of 5 stars

    Great Small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright, crisp screen. Easy menu and I put functionality. Very thin and lightweight. Audio could be better, but not bad overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    For small kids only

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, but sound is terrible(Like a tin can). It also takes forever for anything to load.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RiseM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    An okay Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCV tv is just an okay tv. I guess I need to adjust the settings for picture quality to get the desired viewing quality. Setup was easy enough. The weight was very light considering I have back issues and can't lift a lot. Still learning the different buttons for use. I replaced this 32 inch for an 7 year old Insignia non smart tv that did not have any issues. Just updating to newest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Great small TV with a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little time to do software update and setup, but the process was easy. After the setup, was easy to add my accounts and control them from menu. Picture is great, sound is pretty good. It's very light. It's working great so far. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease, Size

    Rated 5 out of 5 stars

    A great find for college!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV for college life! It’s the perfect size for dorms, and easy to set up for streaming movies, shows, or for gaming. What a great find at an even better deal!

    I would recommend this to a friend
  • Cons mentioned:
    Viewing angle

    Rated 2 out of 5 stars

    Poor viewing angle and slow user interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 32 inch TCL TV with Google TV for a bedroom based on its size, features, price, and past experience with an excellent TCL 55 inch TV. Being a QLED display with Full HD 1080p resolution I expected great picture quality from this TV as well. Unfortunately I ended up returning this TV for a few reasons, but mainly because of the picture quality. The problem is that it has a VA display type, and while it gets bright, the viewing angle is extremely narrow. If you are viewing the TV at any angle other than perfectly straight on, for example from slightly to the side or below, the colors become very distorted. So much so that it was unpleasant to watch. Another disappointing thing was that the use interface is very slow. The initial software update took much longer than expected, even with a strong WiFi signal. But even after leaving it plugged in for a few days after the update, everything was still very sluggish in the Google TV user interface. Finally, the sound from the built-in speakers was audible, but the quality isn't good. I didn't expect much from them to begin with. I could have lived with the slow UI and the sub-par speakers, because there are ways to address them (by using and external Google TV device and external speakers), but I couldn't find a way to fix the display's viewing angle. I ended up returning this TV and I purchased a 32" computer monitor with an IPS display (1440p) and built-in speakers instead. I connected a spare Chromecast with Google TV (that I already had), and setup the Chromecast remote to control its own output volume (since the monitor doesn't have IR remote capabilities) and I am very happy with the results. The monitor's IPS display looks great, the colors stay accurate from every angle, the Chromecast with Google TV is very responsive, the Chromecast's remote controls the UI and volume, and the monitor goes to sleep when I turn off the Chromecast with the remote. This is the solution I should have chosen the first time. Finally, because the TCL TV model was brand new, there were none on display in stores, or maybe I would have been able to make a decision before purchasing it, but I appreciate Best Buy's return policy.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnM,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. Given the opportunity, we could have looked into this for you and tried to help. We hope that you reconsider us in the future! We will continue to work hard to provide our customers with the best experience and support possible. Best of luck!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Louis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Good sound easy set upi I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 3 out of 5 stars

    Good quality, but small concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great—super lightweight, too. When on standby mode, slight high-pitched hissing noise coming from bottom right of device. Will be returning to see if it is exclusive to my unit.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JayBee,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

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