Customer Ratings & Reviews

The TCL TV works fine for some gamming, PS4-Pro NFS etc. It seems to be slow and I don't like the features and how to organize the APPs I want, for watching TV it's fine, however, it's really the service I received. I was looking for a Samsung series (7) 43" TV, I checked the Best Buy APP for the nearest Best Buy and found a Samsung on sale exactly like I wanted, when I arrived at the store I showed the salesman the APP and it showed on in stock and ready to pick up that day, the salesman stated they didn't have one in stock, but he could show me some comparable units, at least as he stated, we meander around the TV section, this guy was showing me TV after TV, I should have just left, he stated the TCL was comparable, just as good for an all around TV for light gamming and viewing online APPs such as YouTube etc. He didn't really seem interested in helping me with what I was looking for and just started point out TV's as if they're all the same. I've always had quality service and have purchased many items at great cost, such as Samsung TV's and gamming equipment. This guy shoed me every brand and stated, this is a good TV, this is a good TV, this is a good TV, I allowed myself to trust him, I've never had any complaints in the past. Now, to the TV, I don't do any Google or android casting, I'm a Samsung fan, of course I was told that all TV's in this day in age are comparable not so. Every time the power goes out or there is an internet service interruption the TV will not automatedly connect to the internet, I've saved the password and set it up to reconnect, I always have to reconnect manually, the picture is clear and the sound is adequate, the salesman also sold me an LG sound bar and the TV speakers actually sound better. I asked the salesman what he would use for gamming and he stated, "A Monitor", I don't want a 43" monitor. The quality seems fairly standard, mostly plastic, you have to hold the remote up and in front of the TV to change channels, because of the trust and the service I allowed to talk my way into a cheaper unit, not lower price, but cheap, that's one reason the price was lower than others. I'm brand loyal and I now have something I don't really care for, sometimes it's slow, I have goo Mbps, that's never been a problem and the living room TV never has an issue when streaming, if you want a TV. I'm not impressed with the APS;s popping up for TV programs, I don't like being market to after I make a purchase. The price was very close to the TV I wanted, the Best Buy APP was incorrect and the situation shifted into just making a sale. I will add, I travel to Houston one per week, from a small town 1.5 hours away, I take my mother to MD Anderson and I have little opportunity/time to find and view such products, especially when I made a special trip to that store for the TV I wanted and I'm not impressed with my product. I had the power go out for several hours during a thunder storm, when the power returned I had to reconfigure the TV as I had just purchased it, and yes, it is on a power surge unit and I've never experienced any TV just revert to it's original settings. I wouldn't purchase that TV again and next time a salesman just starts walking around without the ability to really explain the differences and adequacy of the TV as an all around light gamming via game console and watching TV. Do your own research, find what you really want, be leery of their APP on stock, I drove for 25 minutes thinking I found a unit suitable and the unit isn't really that great compared to the brand I like. Partially my fault for allowing the salesman to sell me something substandard in the same price range while explain it's as good and the price point is good. Overall, I'm just not happy with my purchase, I acquired the unit and I've made it work for me, sometimes with the hassle of reconnecting the internet or just being generally slow when accessing APP's, etc. The TV I wanted was the Samsung as advertised, Class 7, 43" UHD, the TCL 43" just isn't the same. Experiences may vary of course, this is my experience only and if you do make a purchase for this brand I hope it works out for you. Thanks for taking the time to read.

Excellent product for my room. I am very happy with the purchase and with the attention of the Best Buy staff.

One of my favorite smart tvs, great size! I would get the same tv in a bigger size for a different room!

First tv I bought after moving into an apartment. Good quality and sound for a screen it's size, paired with my phone and Google home

After reading reviews I settled on this TCL 43” for a 4K work monitor (coding, documents, zoom, etc). I run a 2019 MBP retina. No text artifacts or halos. Nice and crisp. Now, if you plan to use as secondary and Scale it for more desktop space, make sure you are plugged straight in or using a hub that supports 4k@60Hz or you’ll get 30Hz.

This 43" Android tv, with 4K UHD picture, Hey Google voice response, built-in Chromecast and surprisingly high quality speakers didn't surprise me. Considering the relatively low price, I am elated.

I like the picture quality. I like how the interface works on the tv, apps are easy to use. But i havent even owned this tv for 2 years now and ive already had to send it back to tcl once for repair and the same issue has come back. The tv is clearly defective. The tv will not turn on. The logo comes up for a split second and then there is no response from the tv. It was fixed after sending it back to tcl. Its been around 6 months since ive had it back and the issue just started again. I do not recommend tcl brand.

Pro: Great performer for the price. Picture is excellent. TCL has good customer service. Con: Virtually no documentation/instructions. Far fewer adjustments for picture, sound, etc. than with my older TCL. Also, as TCL no longer has an agreement with Roku, this is now a Google TV. For some, this isn't an issue. But as an Apple/IOS user with only moderate technical abilities, this requires a fair bit of technical competency to set things up and get your devices to work with it. Set up required far more time/energy than I would have preferred. For that reason, I'm not sure I would recommend.

The TV is exactly what I was looking for. First experience with WebOS. Not bad, wish it had xFinity Stream. Also wish the remote had backlit buttons to make it easier to use at night. The sound is fantastic

Quality of TV is good. Smart TV makes it easier to use all the apps we wanted

You get what you pay for. Not a bad tv by any stretch. The biggest issue I have: if you leave it on all day, your streaming apps may not load when you try to go and use the tv. It needs to be either turned off when you’re done (like me, I fall asleep to the tv so I turn it off in the morning now) or hit it with a restart in the quick menu (settings) guide. From my experience, restarting it has made it so there are no issues navigating apps after that. Just odd it needs that power cycle so often. Otherwise, good picture, HDR visibly looks good, voice assistant works well, easy enough to navigate.

We love TCL. If u have an android phone, to set up this TV is a breeze!

Purchased for a guest room. Upgrade from and old 1080p tv. Great picture quality and features. Guests are always happy.

The picture is wonderful. The guide option is not. It is cumbersome. It is better than not having a guide option, but not much. It was fairly easy to set up and get operational. We are happy with the purchase.

Great tv, no need for a streaming device when it has one built in.

I waited to give my review because I wanted to be very honest. Now I can honestly say easy to connect to cable box, set up, easy remote, overall user friendly. You shouldn't have to be a rocket scientist to be able to use tv. Good overall and good price too

This TV gets an amazing picture and has great sound too. Plus the Android platform allows for many streaming services. All at a far better price than any TV that’s comparable. So satisfied I ended up getting another of the same.

Great TV, no complaints about it. Would recommend!

Our TCL is a solid, good TV for our bedroom. I wall-mounted it and it works really well for when we want to rest and catch a show on antenna tv. PQ and sound are fine for the price-point.

I've never had a 4k UHD TV and I must say I'm quite impressed. The sound is very good and I added a Bose sound bar for added bass. It's a perfect fit for my mid-sized bedroom. The staff in the store were very professional and answered all my questioned. The only issue I had was the driving rain when I got outside and loading into the back of my Jeep Wrangler... But it's all good.