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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 435 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the 43" Class 4-Series LED 4K UHD Smart Google TV's picture quality, price, easy setup, and Google TV operating system. They appreciate the good picture quality and sound, considering it a good bargain for the price. Customers also find the setup process simple and enjoy the user-friendly Google TV interface. However, some customers have concerns about the TV's short lifespan, slow processing speed, and occasional interface issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 435 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great 43 inch 4K TV by TCL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv on sale, got points, got more points for using BB card. Happy with the price but it's a great Tv at it's price point either way. Great picture even when it's not 4K, excellent when it is 4K. Good sound for when it's not hooked up to sound bar. Comes with Google tv - a great centralized app/hub/menu for all your selected streaming services. Easy setup. 3 hdmis and an optical on the back. I don't love the remote but I think I can get use to it. Oh one night it turned on by itself and the next day the volume shot up about half way loud after being very low. I reset it that day and made sure the remote (not the remote control) access was off and haven't had any more issues. I would recommend, especially if it's on sale. Oh FYI it works with Google home but not Alexa - I'd give 5 star rating if it did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Software is buggy and slow--otherwise very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the picture quality, and actually the audio quality. It's speakers are tuned for dialogue, and are actually better than the dialogue mode from the Visio 2.1 V-Series soundbar that I own. (It won't do music or action/music movies justice though.) The picture quality mode automatically changes based on the output, and I always agree with the change. It's biggest downside is it's software. It is often slow, and sometimes it outright freezes, even prohibiting me from initiating a restart, which is very frustrating. Overall I am satisfied with the TV, but the software definitely takes the enjoyment down a notch.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Marty,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far!

      At TCL, we are committed to delivering premium products with world-class customer experience. We would like to share that recent software updates have allowed us to make significant improvements on the stability and responsiveness of the TCL televisions featuring Google TV.

      If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but quality could be better. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the price, no complaints. Solid tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    TCL 4K TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and audio.TCL TVs have shown to offer great value over the past few years. They're a relative newcomer, but they came in with quite a strong splash by associating themselves with Roku for their smart features (check out our article on the best Roku TVs). TCL is growing as a company and releasing models that compete with other giants like Sony and Samsung. While they're traditionally known for their basic models with limited features, some of their recent releases feature the latest technology, including Mini LED backlighting, Quantum Dot layers, and even an 8k model. They're often available at a lower cost than their competitors, and most people should be pleased with their higher-end models.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    The right features a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right features a great price - the first one I purchased online was DOA - dropped it off at my Local store and they sent a new one that is working fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price with a great picture. Also east to navigate..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Easy to set up. Soind is good. No issues.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hello,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I had no problems with his TV and picture and sounds was really good. Thereafter it started acting up with home screen freezing or flickering. The TV died 1.5 years after I bought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great team.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works beautifully. The sound quality is wonderful and the smart features are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Good TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad for the price and the quality of the tv. I liked it so far, no issue or any problem. I would buy it again for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great TV after being modified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a spare TV and did not regret it. Good color and clarity. It is my first 4k TV and will most likely replace my current main TV with a 4k of comparable size. The funny part was that for a little bit more ($30), I could have gotten a much bigger one. The reason I gave it 4 stars is that I am not a fan of Google TV and the way it was updated. In all fairness, I knew it was google TV, and even though I have mostly Amazon-type devices, I am even less of a fan of the Fire TV. I find both Google TV and Amazon TV too cluttered. I want an easy interface (I usually have ROKU add-on equipment, but in this case, the TV speaker lacks any true power like almost every other TV in the market, including much more expensive ones. Having said that, I decided to connect my Amazon Studio speaker and amped up the sound quality. Unfortunately, my ROKU devices do not connect to Bluetooth speakers other than the Roku-branded smart streaming TV bar. Instead, I decided to give Apple TV 4k a try and will most likely not be going back. So to sum up TV picture quality is good. The sound quality is mediocre at best. Streaming OS cluttered. Since I knew about the sound and the OS going in I only deducted 1 star.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    TCL TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very happy with the quality of this TV especially for the price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi SHan1234,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this picture is good. Price was fair. Easy to set up. Would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Google tv, Price

    Rated 5 out of 5 stars

    Excellent value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a mid-size smart TV and decided on this one - the Google TV experience is on par with the other Android TV-based smart TV we bought earlier, but Google TV does seem to curate the content a bit better. I don't subscribe to a ton of streaming services (Netflix and Prime only) but the TV has been pretty responsive when switching apps (live TV, Netflix, Prime, YouTube). Got it on sale so I'd say it was a good buy given the price paid and the quality of the product received. I'd definitely buy another TCL TV in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean app easy to navigate awesome contents brilliant picture

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MarioL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about buying this TV after reading the review but i can say ive had NO issues with it and its been in my possession for over a year. Great TV for a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    still working great 3 years later.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. still working 3 years later. heavy use as a computer monitor

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I Bought

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i’ve ever bought the quality is picture perfect and looks like i’m with whoever i’m watching but the user interface is a little bit to get used too but overall I really enjoy the TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great quality and value with one limitation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the quality of the display is great for the price point (regardless if you pay full price or get it on sale). Google TV is easy to navigate. Setup was seamless and easy. My only complaint on this TV, which would apply to ANY brand using Google TV's operating system interface is that a child account can't change inputs. So, if you plan to use this TV for a minor and expect them to be able to switch inputs from their Xbox to Nintendo Switch, for example, you will be greatly disappointed. I did not know that was a limitation of a child account. I understand the reasoning behind it, but at the same time it truly limits core functionality of using a TV with a gaming console. To work around this, I reset the TV and set it up in "dumb" mode where Google TV was not activated or added to my google account. Again, this is not a TCL issue, this applies to any brand using Google TV. Hopefully Google will allow access to switch between approved inputs on a child account soon.

    I would recommend this to a friend