Customer Ratings & Reviews

Good picture TV and a good price point, amazing Best Buy!!

Really impressed so far. Especially for $200 sale price. Great picture and sound.

I think the set up was easy and I have extra channels.

pretty good for the price. I have it outside on a covered patio and works well.

Great tv, great picture, great price and great service.

I am glad that there is a tv that will last a long time for me to play on this big screen, Glad that the sales team was able to help me locate a tv.

Love it and pic quality is good. Recieve on time also.

Extremely Disappointing Experience with Best Buy (Braintree Store) I bought a TCL 43-inch TV (open box, excellent condition) from Best Buy. “Excellent condition” should mean like new, with no missing parts—but my TV didn’t come with standing legs. I called Best Buy customer service, and the agent I spoke with was rude and completely unhelpful. He actually told me to just go buy cheaper legs online—unbelievable. I went to the Braintree Grossman store in person. They couldn't find the legs either, but Supervisor Jack was the only helpful person in the entire experience. He promised me that I could return tomorrow to exchange the TV. But the next day, I dealt with a different manager (I won’t name him because I don’t want to cost anyone their job). Unfortunately, the experience got worse. Instead of honoring the original agreement, they told the sales associate to give me a different TV “around the same price”, which turned out to be an Insignia brand—not what I wanted. My original open-box TCL was a better model, and I wanted either the same model new or a proper resolution. Instead, they just charged me the price difference without explaining anything. This was an absolutely disgusting experience, and I would never recommend buying from the Braintree store—especially not open-box items, because clearly, they don’t inspect them properly. Best Buy, you need to seriously improve your customer service and open-box process. This was a waste of time, money, and trust.

Its a good tv the image and sound its amazing and the vidios run so good

Does a great job for the money. We just use it in the bedroom and is more than sufficient.

Works like and looks like a new TV. No issues from us.

EZ setup really good picture quality. Sound is amazing

A very solid TV, particularly for the price point.

Solid tv for a decent price. I dont think it will last very long probably a couple years but we bought it as a temoporary placeholder till we move again.

Got it for my parents, they finally needed to upgrade to a smart TV & get rid of the firestick & upgrade to a 4K UHD TV with Dolby Vision Dolby Atmos, i set it up & got all the picture & sound settings right & everything else & its a great 4K TV for a great price, definitely worth the upgrade.

When I purchased this TV, I specifically asked the employee if I was able to download the my Spectrum TV streaming app. The employee told me that she had a TV just like it, and she had no problems downloading the my Spectrum TV streaming app. She obviously lied because you can not download the my Spectrum TV streaming app to this TV. The TV itself did have a crystal clear picture and worked as it was designed. But note there are only three HDMI , one S-Video , One USB port and no video ports.

I'm happy with the tv, took sometime getting used to the settings and home screen but I'm comfortable with it.

The google TV was little tedious at first to setup with 2 google accounts one to manage the other account to hide unused apps but it is working now just fine

Love this tv lots of free channels from tcl+ and google tv

It’s good for the money, the sound it’s not great but I guess needs a bit of configuration