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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 195 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers love the 450 Sq. Ft. 10,000 BTU 3-in-1 Smart Portable Air Conditioner for its swift cooling performance, portability with handles and wheels, and quiet operation. Many find it easy to install and appreciate its power and convenient smart features. However, some customers have noted its considerable weight, somewhat flimsy panel, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 195 reviews
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    TCL Portable Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the sunroom pretty well most of the time. If the temp outside is above 90 and it's sunny, then it doesn't work as well. Too much heat to overcome. The sunroom has lots of windows and skylights.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and was able to cool a large area down.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cools a loft room in minutes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a small room (288') on the 4th floor. All the heat rises, this unit works well. We do have crank out windows, so we had to purchase a piece of "Lexan for $149" and have the unit vent through a custom made hole, but the end result was well worth every dime.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jack, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    It cools very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. Air coming out from it is very cold. It was however difficult to connect to Google home. It took several different attempts. My only issue is that when each cooling cycle starts, the lights flicker despite being on a 20 amp dedicated circuit.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Buzz, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Definitely worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this AC. My bedroom is in an attic so it gets really hot, but this portable AC works wonders. I do have to drain it daily, but it's worth every penny.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristinaC, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 2 out of 5 stars

    Long term reliability?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, let me say this unit cools large rooms very well. It was easy to set up and use. However, I must question long term reliability. My unit cooled as needed for about three months and then failed. Of course it failed when it was still hot weather and the unit was really needed. TCL was very slow to replace it under warranty and required way too much communication and needless steps. I have not really used the replacement much, so long term reliability is of great concern.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LouieK,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the ACs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rated 4 out of 5 stars

    A good Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my garage. I new it would not be able to cool the whole garage. So I am using it as a "cool me down as I work". It rolls around so I just have it near me and the exhaust duct out the garage door. I took off 1 star as the louvers are in a fixed position. If they were adjustable, I would have given it 5 stars. So far it's a good unit. Also, not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product serves its purpose for us during a heat wave in MA. It is a bit noisy, but the unit cools the bedroom nicely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to air condition my entire apartment (1000sqft) Did a surprisingly good job at cooling the place down. It could only drop the room it was in to below 66 degrees but managed to cool the entire apartment down to sub 75 degrees on 90 degree days. Window seal isn’t great and you will need to buy extra weather stripping. Noise could be a bit much if your trying to sleep but it didn’t bother me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great in a pinch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working great. After my central ac unit broke, I had to come up with something fast. Installed this unit in a room where my fiance and baby stay cool and away from this summer heat until we fix our big unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a life saver. The summers seem to be getting hotter and hotter. Our AC went out last summer and it took weeks for Masters to find the issue. This AC was paramount to surviving hot summer nights and my wife's temper. Highly recommend. Careful where you plug this in. Unit pulls a lot of power.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Menopause doesn’t have compete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super hot every single night until I got this bad boy. Now I sleep comfortably no more night sweats no more waking up with wet sheets. This old girl is a happy camp.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MARYCRISG, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Very Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for upstairs bedroom and for Hurricane season just in case. I like that it includes a dehumidifier. Keeps my room chilly all the way down to 64 degrees.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great AC

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC works amazing and having the dehumidifier built in is a huge plus to get the humidity out of the air, if you are trying to connect to the app it is a Matters AC, and I believe that it only connect to the home app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the bests

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner is the best I have ever owned. It cools fast and the bonus smart features is very convenient. You can turn off and on on your phone. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Easy to install and operate.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it in the living room. Very powerful AC unit. Great value, very well made and does a great job cooling a large living room and adjacent areas.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love the unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the cool air this unit brings. As well as the dehumidifier aspect of it. I like that the description shows you the true btu rating since the switch back in 2017.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArmandT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    It works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC! It cools down my living room and it automatically turn into a fan or shuts off once it reaches the temp you set it on. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all unit. Has been working great in my garage for the last couple weeks. Hoping it will hold up under extreme heat waves. Still TBD.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well to cool down a small apartment during these hot summer days. Love that it has many features that will be able to be used even when it isn’t summer anymore!

    I would recommend this to a friend
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