Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the 450 Sq. Ft. 10,000 BTU 3-in-1 Smart Portable Air Conditioner's cooling performance, portability, and relatively quiet operation. Many appreciate its ease of setup and the added convenience of smart features. However, some customers note that the unit is heavy and may be large for smaller spaces, and a few experienced difficulties with app connectivity. Overall, the positive feedback on cooling power and ease of use outweighs the concerns about weight and app functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 185 reviews
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Cools a loft room in minutes.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a small room (288') on the 4th floor. All the heat rises, this unit works well. We do have crank out windows, so we had to purchase a piece of "Lexan for $149" and have the unit vent through a custom made hole, but the end result was well worth every dime.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Jack, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    It cools very well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. Air coming out from it is very cold. It was however difficult to connect to Google home. It took several different attempts. My only issue is that when each cooling cycle starts, the lights flicker despite being on a 20 amp dedicated circuit.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Buzz, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    A good Unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my garage. I new it would not be able to cool the whole garage. So I am using it as a "cool me down as I work". It rolls around so I just have it near me and the exhaust duct out the garage door. I took off 1 star as the louvers are in a fixed position. If they were adjustable, I would have given it 5 stars. So far it's a good unit. Also, not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Definitely worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this AC. My bedroom is in an attic so it gets really hot, but this portable AC works wonders. I do have to drain it daily, but it's worth every penny.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ChristinaC, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Rated 4 out of 5 stars

    Better then expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to air condition my entire apartment (1000sqft) Did a surprisingly good job at cooling the place down. It could only drop the room it was in to below 66 degrees but managed to cool the entire apartment down to sub 75 degrees on 90 degree days. Window seal isn’t great and you will need to buy extra weather stripping. Noise could be a bit much if your trying to sleep but it didn’t bother me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Portable AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product serves its purpose for us during a heat wave in MA. It is a bit noisy, but the unit cools the bedroom nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great in a pinch!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working great. After my central ac unit broke, I had to come up with something fast. Installed this unit in a room where my fiance and baby stay cool and away from this summer heat until we fix our big unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even in Arizona, a solid purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my AC go out in 115 degree heat in an Arizona Summer. Where even at night it's still close to 100 degrees. Bought this at Best buy. Yes it was a bit more than some of them. But this saved me and my German shepherd. In my living room and kitchen, it cooled it to 80 degree's. Keep in mind that my bedroom with no AC stayed at about 107 inside for 2 days. great units. Will recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Menopause doesn’t have compete

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super hot every single night until I got this bad boy. Now I sleep comfortably no more night sweats no more waking up with wet sheets. This old girl is a happy camp.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MARYCRISG, Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Easy to install and operate.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it in the living room. Very powerful AC unit. Great value, very well made and does a great job cooling a large living room and adjacent areas.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    It works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC! It cools down my living room and it automatically turn into a fan or shuts off once it reaches the temp you set it on. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Very Nice!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for upstairs bedroom and for Hurricane season just in case. I like that it includes a dehumidifier. Keeps my room chilly all the way down to 64 degrees.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JohnR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Good unit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all unit. Has been working great in my garage for the last couple weeks. Hoping it will hold up under extreme heat waves. Still TBD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the bests

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner is the best I have ever owned. It cools fast and the bonus smart features is very convenient. You can turn off and on on your phone. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Wifi wont connect.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools well. Cannot get it to connect to wifi. It replaced an lg that had no problem connecting to the wifi. I tried countless times and it tells me that its the wrong wifi password. Log in to the wifi on something else with the same exact password with no problem. Might be a router settings issue. Im not sure but its frustrating.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelE, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Love the unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the cool air this unit brings. As well as the dehumidifier aspect of it. I like that the description shows you the true btu rating since the switch back in 2017.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi ArmandT,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great AC

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AC works amazing and having the dehumidifier built in is a huge plus to get the humidity out of the air, if you are trying to connect to the app it is a Matters AC, and I believe that it only connect to the home app

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well to cool down a small apartment during these hot summer days. Love that it has many features that will be able to be used even when it isn’t summer anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Pretty good ac

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it mainly for the price but didnt expect for it to actually cool my entire apartment was surprised to feel how cold it was in my house on the hot sunmer days

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    portable ac unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it cools very well. hard to install the part that goes in the window. i use it to cool my kitchen and living room.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi WendyBocon, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support

Sponsored