Customer Ratings & Reviews
- Model:
- H10P36W
- SKU:
- 6617550
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 450 Sq. Ft. 10,000 BTU 3-in-1 Smart Portable Air Conditioner's cooling performance, portability, and relatively quiet operation. Many appreciate its ease of setup and the added convenience of smart features. However, some customers note that the unit is heavy and may be large for smaller spaces, and a few experienced difficulties with app connectivity. Overall, the positive feedback on cooling power and ease of use outweighs the concerns about weight and app functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, perfect for my room, cool within minutes.
I would recommend this to a friend Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my ~500sqft apartment nice and cool during the day. Had an issue with it leaking at first but I think it was from me leaving it on too long. No issues since I started turning it off when I go to work.
I would recommend this to a friendBe cool it’s Nice !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best floor air conditioner ever!!! I love it, I can’t think about something better !
I would recommend this to a friend- Pros mentioned:Portability
Excellent AC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really needed this as we grt into the hotter days. Very easy to use as well.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Joesph,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
Sara
TCL Customer Support
Bye hot summer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good AC No make noise and my room is cool Yes
I would recommend this to a friendAc unit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good. Gets nice and cold. Its a good unit.
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi ACunit, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
Great for kids room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a small room! It also is very quiet and my daughter can sleep with it on without issue.
I would recommend this to a friendRecent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far with my purchase! I only got it 3 days ago, so it is hard to give an extensive review. However, every product that I have purchased from Best Buy has been very high quality ! I am expecting the same excellent service from this air conditioning unit!
I would recommend this to a friendLong term reliability?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, let me say this unit cools large rooms very well. It was easy to set up and use. However, I must question long term reliability. My unit cooled as needed for about three months and then failed. Of course it failed when it was still hot weather and the unit was really needed. TCL was very slow to replace it under warranty and required way too much communication and needless steps. I have not really used the replacement much, so long term reliability is of great concern.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LouieK,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We take great measures to ensure that the ACs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
Wonderful!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to cool a small classroom and it works wonderfully! I honestly even use the TCL home app with it and it makes it easy to switch between modes in-between lessons
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Siguy,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
Sara
TCL Customer Support
The terminator of heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is intense it shakes the room when it changes settings, but I can depend on it’s nonstop effectiveness my rooms protected from any outside influences
I would recommend this to a friendAC review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good AC. But the part that connectiond to the windows is loose or doesn’t make a atable connection to hold the hose on the windows. Had to 3d print a part to hold it there
I would recommend this to a friendCool great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unot is great for my basement due to having a dehumidifier. I sometimes switch to the A/C both do the job I bought it for. The unit covers 2 rooms and is very efficient. I am very happy with this purchase!
I would recommend this to a friendGreat AC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a large room easy to install easy to maintain
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi JoseG, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy! Thank you, Alison TCL Customer Support
AC Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ac unit went out and needed a back up unit. Did the job well
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi DianaT,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It gets my apartment cold fast just how I need it to! Such a life saver after the one I had previously died on me.
I would recommend this to a friendPerfect but..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could keep it but my bedroom’s too small for it. It’s perfect though.
I would recommend this to a friendGreat AC unit... needs a better guide
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good portable AC unit. Wish it was easier to put together and the tape they give you to seal around the window vent is a mess to work with.
I would recommend this to a friendTCL Portable Air Conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TCL portable air conditioner unit works great. Noise level while unit is on the loud side.
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s kind of noisy, 55 db average, I want to use it in my bed room, but need some more time to test .
I would recommend this to a friendBrand response from TCLExpert
Posted .Hello,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
Sara
TCL Customer Support
