Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the 450 Sq. Ft. 10,000 BTU 3-in-1 Smart Portable Air Conditioner's cooling performance, portability, and relatively quiet operation. Many appreciate its ease of setup and the added convenience of smart features. However, some customers note that the unit is heavy and may be large for smaller spaces, and a few experienced difficulties with app connectivity. Overall, the positive feedback on cooling power and ease of use outweighs the concerns about weight and app functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 191 reviews
  • Rated 5 out of 5 stars

    Loving my product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and thinking of buying a new one. It has kept our room cold and dry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not as good as I had hoped.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but doesn’t seem to cool much better than the 350sqft insignia I purchased last year and I constantly have to drain in. Maybe I’m doing something wrong but my insignia I haven’t had to change a single time

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi HarryC,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this since the day we bought it. It's pretty well cooling 2 rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works great! Totally worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aire conditioner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get !!! Must get !!! Must get !!! Must get !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the cost of cooling a good portion of your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs efficiently, so far so good. Only had for a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great buy. It was on sale just in time for the heat wave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Associate was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Cools relatively large room.Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Noise level, Portability
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Convenient Well-Made Portable Room Air Conditioner

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL - 450 Sq. Ft. 10,000 BTU 3-in-1 Smart Portable Air Conditioner - White offers cooling, dehumidifying and fan functions all-in-one. Being able to move it from room to room as needed by rolling it from one spot to the next and easily changing the window location the vent is in offers a lot of flexibility. I have an attic space that was converted into a living space and is not vented to the central air system, so this unit is perfect for this situation. I needed something that can cool a 400 sq ft space in the summer and this unit is perfect for that. It runs quiet, is energy efficient and has a nice aesthetic in a room. I like having some background noise in a room and this unit does a great job for that. Sometimes I just need some air movement so being able to use this as just a fan when that's all I need is great! The unit arrived well packaged and feels well-made. It is around 70 lbs. so you'll want to be a little careful getting it into the house or moving it from one floor to another. I'm getting a bit older now and didn't want to try hauling it up a flight of stairs by myself. Once it's there though it moves easily on the included wheels from room to room. You can connect the unit to the internet and control it via an app you can install on your phone. It also includes a handheld remote that works without having an internet connection and lets you control the unit from across the room which is nice! Being able to set a timer and have the unit shut off when not needed is a nice feature for my smaller space that I only go into occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TCL air conditioner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can set it without being home. And love the vent moving up and down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S Gil

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This unit cools very quickly and thoroughly for 450 SF.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It just ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very loud, and I find that in the heat, it does not cool the room as I would like it to. And my electricity bill has shot through the roof!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MisterLee,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Rated 3 out of 5 stars

    Okay...not the best, not the worst

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud, it sucks draining out the water. The lowest temperature goes to 64 degrees.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi kin137,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Cons mentioned:
    Build quality

    Rated 2 out of 5 stars

    Portable AC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont love the top fed ventilation also dont belive its a good quality as the fedders i teplaced after maybe 7 years

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Oofab,

      Thank you for taking the time to provide your feedback. We have taken note and will forward this information on to the appropriate team members. We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance, Noise level, Power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cool and Quiet

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TCL 10,000 BTU Smart Portable Air Conditioner works amazing. Install can be a hassle if you need it in a place with no windows. In my case I installed it in my garage. Yes, the garage does get extremely hot, yet this air conditioner makes it possible to work out in the garage. For the set up I got I needed additional items not included in the box but overall, the box comes with all things needed for an install inside a room with windows. It is very quiet and powerful. Can be bulky so you will need a place where it will not be in the way. Lowest temperature setting I could put down to was 64 but yet it's cold enough for my needs and i am sure it will be perfect for a small room. Not included in the box is a water hose for continuous drip however, it does come with a smaller piece of tubing that can be used for the drip line. I would totally recommend this air conditioner for whatever you need is as long as it is not too big of an area. The smart capability does allow for app use so that is always a plus. Very happy with it and it cools my area as i need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was so cold - for three weeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a loft in a very humid city and purchased this unit to use in my bedroom after researching several. Set up was easy and the unit performed beautifully for approximately three weeks at which point the compressor stopped turning on and only the fan was working - thus no cold air. I called Best Buy customer support and was told I would need to return the unit to a store. I hauled this heavy thing to my local Best Buy only to be told that I was outside the two week return time frame and I would need to address the issue with the manufacturer. Gee. Thanks. So needless to say, I now have a $400 fan in my room and am still hot. Thank goodness the summer is ending.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi LauraH,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your AC. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance

    Rated 2 out of 5 stars

    Portable air-conditioner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools quickly. When switching on off its really load!

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi shell,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Cooling performance, Portability, Setup
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Alternative to Window Units! Cools great!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone that picked up one of this style of AC about 5 years ago and had a bad experience I’m really glad I gave it another shot. At that time these weren’t ready for the mainstream yet as they didn’t cool well and had to empty water trays and overall the experience was very poor to the point I returned it and went with a old style window unit. THIS one however has the kinks worked out and pumps cool air finally with all the perks without those same side effects. Right off the bat the packaging is very good and the unit comes protected well from harm. This said it’s much heavier than I expected it to be so be careful if you’re bringing it up stairs or anything. In the same note I’m also glad it has wheels and can move easily once out of the packaging heh. Speaking of the moving around I love that I can move it around to blow where I need and it took a few days but I sorted the best place for it to evenly cool my area. I have this sitting in a living room / open kitchen area that’s about 550sq ft so a little larger than this unit is rated for, however this does the job just fine and doesn’t seem to struggle at all. It is self evaporative so there is no need to mess with emptying water (unless you’re using the dehumidifier mode only). If using the other modes you may attach a hose to the rear bottom to drain the water but if using AC it needs to be plugged as it uses the water to cool the coils to be more efficient. This is smart and wifi enabled which is an excellent feature though I will say the instructions for setting this up with the app is rather bad and took a lot of guessing until it worked which is why I removed a star. Once it did work it worked well and correctly which is all you can ask of it. The unit itself is fairly loud on full blast but very subtle when in quieter modes which you can fully adjust weather with the app, remote or on the unit itself depending on your situation. Overall I really like the way this works and how easy it is to setup. I’ve struggled with window ac units for years and I’ve about been tiered of setting em up and taking em down each seasonal change so this is a very welcome change finally. With the ease of use and its ability to cool you really can’t ask for any better. I’m really glad these portables are finally worth the time. We shall see how these fair once we start hitting over 100F.

    I would recommend this to a friend