Main Content

Customer Ratings & Reviews

TCL - 49" Class - LED - 3 Series - 1080p - Smart - HDTV Roku TV-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 265 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-6 of 6 Reviews
  • Rating: 3 out of 5 stars

    Ok

    Posted
    Barricuda
    • My Best Buy® MemberMember

    Nice and compact,great picture and sound.on second day though it kept randomly shutting off but after system update it works fine. Sometimes the volume can be touchy but overall its good.hopefully it will last a while. Maybe it'll outlast my 38 year old sony

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty good quality

    Posted
    Ss2801
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Has minor glitches sometimes and disconnects from the internet very often. Freezes for a while and gets stuck in an app for a few minutes before closing that app out and goes back to the home page

    I would recommend this to a friend

    • Brand response

      TCLExpert

      Hello,

      We're sorry to hear that you seem to be experiencing some trouble with your TV staying connected to WiFi and freezing. Rest assured, we are here to help. We'd like to gather more information to see if we can isolate what is occurring, and better understand the behavior of the TV. Please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you right away.

      Thank you,

      Sara
      TCL Customer Support

  • Rating: 3 out of 5 stars

    Broken screen

    Posted
    Casey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Can’t accurately review as the screen was busted up straight out of the box. Returned and upgraded slightly to the newer version.

    No, I would not recommend this to a friend

    • Brand response

      TCLExpert

      Hi Casey,

      We are truly sorry that your TV arrived damaged. All of our TVs and packing are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. It's good to see that you were able to get a replacement. If you need any help setting up your TV, please feel free to reach out to us at tclsocial@tcl.com. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Rating: 3 out of 5 stars

    Great for apps

    Posted
    Ereis
    • Verified PurchaserVerified Purchase

    I like the tv because it was at a good price for a smart tv. But it’s not my favorite image quality. Volume is very low.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent picture

    Posted
    Nanam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture is good, lags a little in between changing services. The speakers stink on this

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok tv

    Posted
    Ronnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought a 49 inch screen would look bigger. It's

    No, I would not recommend this to a friend