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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 679 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 50" Class 4-Series 4K UHD HDR Smart Roku TV's picture quality, price, easy setup, and Roku TV feature positively. They appreciate the great sound and picture, affordable price, user-friendly interface, and variety of streaming channels. However, concerns are raised regarding screen issues, durability, short lifespan, warranty coverage, and instances where the TV stopped working unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 679 reviews
  • Pros mentioned:
    Tv quality

    Rated 1 out of 5 stars

    Received not working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of these, after 2 months the only we had up and running stopped working so we went and got another one that was still in the box and stored in one of extra bedrooms. Plugged it in and there were lines through the top but because we waited to open this until February we were told, sucks to be you. Yes, we understood that there was a return policy but we also assumed that the TVs would be in working condition. So now we are out almost $800 with only one TV that’s currently working out of three. The pictures are from when the tvs were delivered

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Noah,

      Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you with the TV that is not physically damaged. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new Rocu TCL 50” TV. We have had one just like it in our den that we’ve had for 6 years and never had a problem with it so we decided to replace the one in the living room with the same Rocu TCL 50” .

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 77” in the living room and loved it so much I bought a 65” for the bedroom on black friday! I am a member of best buy total tech so they came out and mounted both tvs for free and gave me a free 2 year warranty! Highly recommend the tv, best buy and total tech!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Such a great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My roomate and i just got a new place and had an old tv take a crap on us and in short notice was able to pick up this beauty! Works great with 4k abilities and all my fav apps already downloaded and hotbarred!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Purchase tv for my bar area.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was extremely knowledgeable about the TV and my needs. TCL was perfect priced for what I wanted and a very good price.good sound and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Smartart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid Tv purchase. Roku Tv works great. It would be nice if there was an adjustment to make the picture brighter, other than that, good bedroom Tv.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my tv! I only wish the remote had an option to type in the channel you want instead 4 buttons to certain apps. 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roku tv, picture quality is awesome. First time I ever purchased one very pleased with Best Buy products.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good color, great black and white!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, but get the extended warranty and the soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50 inch TCL Roku tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Easy set up and hundreds of channels I didn’t have before.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level 4K TV for the price. TCL has always delivered with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Roku TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I love the Roku software. I also enjoy the simplicity of Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TCL Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TCL Roku TVs because they are easy to use and navigate!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. Great price. Fast delivery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a year ago and i barely use it and stopped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for its Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the screen is great. The feature of Roku TV is outstanding. That doesn't need any extra caster I need to add to steaming Apple or Android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! My only issue-which isn’t big- is that each day I have to make sure it’s connected to the internet. Other than that, it’s big, great picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV didn’t even last 2 years before a LCD backlight burnt out. By far the worst TV I have ever purchased. Total junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Peter K.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only last 3 moths and no picture Wait for TCL to make decisions to fix it or replace.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Peter,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this is not normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price, Tv quality

    Rated 5 out of 5 stars

    Roku over others

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Review for TCL - 50" Class 4-Series 4K UHD HDR Smart Roku TV** I've been using TCL TVs for a while now, and the 50" Class 4-Series 4K UHD HDR Smart Roku TV has been a great addition. One of my favorite things about this model is that it uses Roku instead of Google or Fire TV. Unlike other platforms that often come with privacy issues and unnecessary personal data sharing, Roku keeps it simple and straightforward. It's one of a kind for simplicity, allowing a straightforward login and smooth navigation without all the extra tracking. TCL is a reliable workhorse for daily use. Whether you're watching movies, news, or streaming your favorite shows, this TV gets the job done without the hefty price tag. To be honest, paying thousands for a TV doesn’t make sense if you’re just watching regular content. The only time you’ll notice a big difference between a $10,000 TV and a $400 one is with ultra-high-resolution content, like a sourced, high-resolution movie from Apple TV. For most viewing, the TCL delivers everything you need. If you’re looking for a TV that offers solid performance without the need to break the bank, this is a fantastic choice. TCL has consistently delivered good value, and the integration with Roku makes this model perfect for anyone who prioritizes both simplicity and privacy in their entertainment setup.

    I would recommend this to a friend